Julia
In Memoriam
- Joined
- 10 May 2005
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And the rest of their remarks:
The program in question must comply with the ABC's factual accuracy requirements. These are set out in section 2 of the Editorial Policies (http://abc.net.au/corp/pubs/documents/20110408/EditorialPOL2011.pdf) as follows:
"2.1 Make reasonable efforts to ensure that material facts are accurate and presented in context.
2.2 Do not present factual content in a way that will materially mislead the audience. In some cases, this may require appropriate labels or other explanatory information
These standards are supported by a set of principles. Of relevance to your concerns, the principles state:
"Types of fact-based content include news and analysis of current events, documentaries, factual dramas and lifestyle programs. The ABC requires that reasonable efforts must be made to ensure accuracy in all fact-based content. The ABC gauges those efforts by reference to: o the type, subject and nature of the content; o the likely audience expectations of the content; o the likely impact of reliance by the audience on the accuracy of the content; and o the circumstances in which the content was made and presented.
While we acknowledge that the figure for resettlement in Australia quoted by the caller was inaccurate, it is unreasonable and impractical for every statement made by a talkback caller to be challenged or corrected by the host. We believe that a reasonable listener would understand that callers are expressing personal convictions and are not to be relied upon for hard information. In this particular case, the caller was not particularly coherent and was unlikely to be seen as fully credible by the reasonable listener.
Given this, we are of the view that the discussion complied with factual accuracy requirements.
Thank you again for taking the time to write. Please be assured that your views on the program's partiality have been noted by Audience and Consumer Affiars and by radio management.
For your reference a copy of the ABC's Code of Practice can be found at: http://abc.net.au/corp/pubs/documents/codeofpractice2011.pdf. Should you be dissatisfied with this response, you may be able to pursue your complaint with the Australian Communications and Media Authority (http://www.acma.gov.au).