Australian (ASX) Stock Market Forum

ASX Market Data Supply Problems - Advice Needed

Joined
29 December 2007
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Hi Guys,

Maybe the problem is mine; because I am a 'grumpy old man'.

However, in recent times I have been continually incensed by my data supplier having breakdowns in its data delivery systems.

When you are invested heavily on a very short term basis in markets like this, it is nerve wracking in the extreme not to have your market data available.

The thing that aggravates most is that when you ring them they are never available, so on a recorded message they ask you to leave a message.

This leaves you entirely 'up in the air'. You don't know if the problem is yours or theirs and if it is theirs, do they know about it and how long it might be before it is fixed. Also, you're left hanging and not knowing when they might come back to you; it could take days.

As I alluded to previously, when you have large sums invested in tactically short term positions in markets like this, it is absolutely frightening.

I want to find a new data supplier but know not who to go to. Are there any forum members who could advise/recommend a data supplier who is reliable and has a communication system which allows immediate contact when things go wrong?

Please do not recommend Paritech; they will be forever excluded from my list.

Thanks.
 
Hi Guys,

Maybe the problem is mine; because I am a 'grumpy old man'.

However, in recent times I have been continually incensed by my data supplier having breakdowns in its data delivery systems.

When you are invested heavily on a very short term basis in markets like this, it is nerve wracking in the extreme not to have your market data available.

The thing that aggravates most is that when you ring them they are never available, so on a recorded message they ask you to leave a message.

This leaves you entirely 'up in the air'. You don't know if the problem is yours or theirs and if it is theirs, do they know about it and how long it might be before it is fixed. Also, you're left hanging and not knowing when they might come back to you; it could take days.

As I alluded to previously, when you have large sums invested in tactically short term positions in markets like this, it is absolutely frightening.

I want to find a new data supplier but know not who to go to. Are there any forum members who could advise/recommend a data supplier who is reliable and has a communication system which allows immediate contact when things go wrong?

Please do not recommend Paritech; they will be forever excluded from my list.

Thanks.
I use weblink
they have a lot of features but their data supply is very average
so probably best look elsewhere
 
Hi TN

I know your frustrations, and virtually every short-term/intraday trader has experienced your pain and frustration with data and or platform.

Myself I use esignal to feed data into my own software -- if you are wanting just the data then in this regard i have had no problems with esignal. They have also been readily contactable when i have phoned them: 1800 089 275

good luck

james :)
 
R/Time Esignal
EOD Premium Data or Just Data who I use.(Only because its now free for me and I have 7 bourses).
 
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