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I have had and still have ebikes and scooters and have done a lot of km's on them, the first scooters I bought were Segway ES2's and put range extender batteries on them, I have since moved them on.They probably don‘t plan on policing it, it just gives them an out if there is a fire related to an e-bike, and they get to stick the damage bill on the tenant / owner occupier.
One went to a friend in need and was stolen, the other went to one of my sons and is still going, it has done a lot of km's.
So the two scooters we have had for the last three years, we still use weekly.
We have five electric bikes, two are used nearly every day, the other three I will probably move on due to lack of use.
We have never had any issue with charging, I leave them on charge overnight, usually by accident, as I would normally take them off to er on safety.
Like I said most of the issues are from home baked half ar$ed setups IMO.