Brokerage/platforms terrible in Oz

[sails]

Yes, they are available. Make sure you are signed up in Account Management>Trading Permissions....

Thanks Steve. Yes, option application was filled out on Friday. The trading permissions box is ticked for stock and index options (Aus) as it is for stocks and futures which are coming through OK. Perhaps approval is still pending on stock options so will try again tomorrow and see if it works then.

 

[CanOz]

I'm just starting to have a look at the IB sim now but i've got a chart up of the SPI, and i cannot change to 5 minute intervals, is this normal anyone?

Also Prof, if you there, do you Amibroker live? If so where do you get your data from?

Cheers,

 

[professor_frink]

I'm just starting to have a look at the IB sim now but i've got a chart up of the SPI, and i cannot change to 5 minute intervals, is this normal anyone?

Also Prof, if you there, do you Amibroker live? If so where do you get your data from?

Cheers,

afternoon canuck,

I could get up a 5 min chart on TWS, but it would only show the past 2 days for that timeframe. If you are trying to look at a week's worth of data, the lowest timeframe I could use on TWS is 30 mins.

I use IB's data and feed it into amibroker. That does basically 90% of what I need. For the few things that ami can't do well with the IB feed, I use quotetracker. Works a treat

 

[juw177]

IB has 3 servers- Asian, European and American. Most people that operate out of Asia would be on the Hong Kong server,which resets at around 5-6am.

I'm pretty sure you can have that fixed by calling the CS desk so they can switch you over to the HK server.

No, I am using Webtrader and there is only one server. I can't use TWS due to proxys. So there is nothing I can do about the reset according to CS people.

 

[Steve-IB]

No, I am using Webtrader and there is only one server. I can't use TWS due to proxys. So there is nothing I can do about the reset according to CS people.

Yes, for the moment then you would need to call the CS desk if you needed to close positions as Webtrader isn't available for a short period of time around 2pm Sydney time

 

[Trembling Hand]

Steve-IB
Why does the ASX data from IB not include all the index data that ASX have. You have only what looks like the asx200. I have to buy live data from somewhere else just for the Indices. Really annoying since IB has included index data from other exchanges. It seems silly to have to pay IB for ASX data that is only partly what the exchange provide.

 

[Trembling Hand]

Hey everyone
Why don't we start another thread for IB issues, good and bad. instead of having it buried in this thread?

I think what IB overs is far superior to anything else out there available to retail Traders and a thread just about IB stuff would be good?

I don't want to hijack this thread but I think it would be a good idea. Anyone agree?

 

[Steve-IB]

Steve-IB
Why does the ASX data from IB not include all the index data that ASX have. You have only what looks like the asx200. I have to buy live data from somewhere else just for the Indices. Really annoying since IB has included index data from other exchanges. It seems silly to have to pay IB for ASX data that is only partly what the exchange provide.

If it's part of the ASX feed then probably the only reason we don't have it is because it's not in the symbol databases that we pull from the exchange. It's possible they have a seperate index database (although I couldn't find one).

Send a ticket from account management with subject "new symbol", and request that we add it. Please put in as much information as possible, e.g. Symbol, Index Name, Any ISIN code or similar, Weblink, etc.

 

[Trembling Hand]

If it's part of the ASX feed then probably the only reason we don't have it is because it's not in the symbol databases that we pull from the exchange. It's possible they have a seperate index database (although I couldn't find one).

Send a ticket from account management with subject "new symbol", and request that we add it. Please put in as much information as possible, e.g. Symbol, Index Name, Any ISIN code or similar, Weblink, etc.

Thanks for the quick reply I will do that in account management.

Steve what do you think about the exclusive IB thread idea?

 

[Steve-IB]

Thanks for the quick reply I will do that in account management.

Steve what do you think about the exclusive IB thread idea?

If there are questions about IB or other issues that I have knowledge of, then I will attempt to answer them. But it's not in the spirit of the forum for me to make announcements, start topics, etc

 

[professor_frink]

Thanks for the quick reply I will do that in account management.

Steve what do you think about the exclusive IB thread idea?

I think this thread is fine for now. If it starts getting a bit hard to read because people are asking questions about a lot of different firms, then we'll split the thread up.

 

[Seaking]

My account permission came through this evening and I have just started to have a good look at TWS. Can anyone tell me why I wouldn't be recieving data from SYCOM for APU7 on TWS but no problems on webtrader.

I have opened up lines for all the US majors and some FX pairs and all works well with them, just no SPI...

 

[sails]

My account permission came through this evening and I have just started to have a good look at TWS. Can anyone tell me why I wouldn't be recieving data from SYCOM for APU7 on TWS but no problems on webtrader.

I have opened up lines for all the US majors and some FX pairs and all works well with them, just no SPI...

Seaking, have you tried typing SPI into TWS and see if that works?

 

[Seaking]

Hi Sails.

I have SPI as the underlying and it flowed throught to the relevant contracts. I don't get any error messages telling me that I am not subscribed to that market, just blank fields.
I've just finished setting up pages for FX , commodities, metals, energy and US indices all with ease, just no SPI...

 

[CanOz]

I'm really disappointed with TWS. c:

Prof...i'm thinking about upgrading to Amibroker Professional. Curious as to how difficult it was to set this up with the feed from IB?

Thank again for all you advice.

Cheers,

 

[sails]

Hi Sails.

I have SPI as the underlying and it flowed throught to the relevant contracts. I don't get any error messages telling me that I am not subscribed to that market, just blank fields.
I've just finished setting up pages for FX , commodities, metals, energy and US indices all with ease, just no SPI...

Seaking, have you got your trading permissions set up for Aussie futures (in Account Management)? Not that I'm an any expert at this - still no Aussie options for me even though I have the permissions OK and an email confirming the upgrade had been approved. I sent a ticket to CS this morning and still no reply. Oh well, will see what tomorrow brings

 

[Seaking]

Seaking, have you got your trading permissions set up for Aussie futures? Not that I'm an any expert at this - still no Aussie options for me even though I have the permissions OK and an email confirming the upgrade had been approved. I sent a ticket to CS this morning and still no reply. Oh well, will see what tomorrow brings

Yes, I ticked all the relevant permissions when I did the application and I just checked the account management page just in case. All a bit of a mystery for me..

 

[sails]

S...still no Aussie options for me even though I have the permissions OK and an email confirming the upgrade had been approved. I sent a ticket to CS this morning and still no reply. Oh well, will see what tomorrow brings

Finally got an email reply to the ticket inquiry this morning where it appears they couldn't find a problem with it. But whether something was fixed or it was just part of a slow due process, I'll probably never know, but Aussie options are now working on my TWS

Seaking, if the SPI is still not working for you, perhaps try sending an inquiry ticket. Just don't expect a quick reply!

 

[Seaking]

Seaking, if the SPI is still not working for you, perhaps try sending an inquiry ticket. Just don't expect a quick reply!

Goodmorning Sails.. I sent a ticket in last night just after midnight and I have the SPI this morning so all good. I love this feed into amibroker, works well...

 

[CanOz]

Goodmorning Sails.. I sent a ticket in last night just after midnight and I have the SPI this morning so all good. I love this feed into amibroker, works well...

Hi Seaking, you've got my attention...very curious on how you set up your feed to AB?

Cheers,