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What's wrong with E-Trade this morning?

Re: Whats wrong with E-Trade this morning

Has anyone been able to see this today?

See for yourself why we’ve been voted ‘Best Feature-Packed Online Broker’ three years in a row by Money Magazine.
GP
 
Re: Whats wrong with E-Trade this morning

"Power" is up but attempting to trade gives a message "You cannot trade while the order server is unavailable".

"Pro" seems to have crashed again.

Oh happy days ....
 
Re: Whats wrong with E-Trade this morning

this is realllllly pissssssssss me off ??
what the hell they do to us man ????
 
Re: Whats wrong with E-Trade this morning


Synchronise clocks ! ! That would have to be the greatest load of crap I have ever heard. They are just making it up as they go along now.
 
Re: Whats wrong with E-Trade this morning

your money will still be there... unless it was invested ofcourse
 
Re: Whats wrong with E-Trade this morning

I'm going to the Black Cat for a drink. Catch yas ron.
 
Re: Whats wrong with E-Trade this morning

GreatPig said:
Has anyone been able to see this today?


GP

If they really provide great service, they'd give us the names and home addresses of those responsible.
 
Re: Whats wrong with E-Trade this morning

on hold on stupid answering machine....
wait until i get you......... grrrrrrrrrrrrrrr
 
Re: Whats wrong with E-Trade this morning


LOL,
that a classical response from E trade.
And they sound so convinced themselves ,that it almost sounds true.
 
Re: Whats wrong with E-Trade this morning

It would appear the new site is back up
 
Re: Whats wrong with E-Trade this morning

I can't get in through either the old or new site, we should get Etrade to compensate us by giving us one or two months' free trading or we all go elsewhere.
 
Re: Whats wrong with E-Trade this morning

what do u guys think of MPJ? they have showing some movement the last few days.... may as well use downtime for something useful, its either this, or i spend some time stabbing myself in the face
 
Re: Whats wrong with E-Trade this morning

herbaltech said:
I can't get in through either the old or new site, we should get Etrade to compensate us by giving us one or two months' free trading or we all go elsewhere.

I asked them via e-mail if they will be ofeering free brokerage as compensation... all u can do is ask
 
Re: Whats wrong with E-Trade this morning

power failure ?
they said sorry.. it is a power failure problem.........
so funny... for a BIG COMPANY .... jeez... since when we have a power failure in australia ?
 
Re: Whats wrong with E-Trade this morning

server down because of power failure sounds pretty unprofessional to me... Shouldn't they have power backup up the wazoo... for something so important... unless that failed too
 
Re: Whats wrong with E-Trade this morning

Power still up and just managed to get an order thru, though it took 10+mins to be approved and go into the depth. May be quicker now?

Pro seems to be up again.

MJP
 
Re: Whats wrong with E-Trade this morning

A simple solution would be to change brokers.

Or take legal action for lost opportunity, or failure to deliver services etc.
 
Re: Whats wrong with E-Trade this morning

It's Snake Pliskin said:
A simple solution would be to change brokers.

Or take legal action for lost opportunity, or failure to deliver services etc.

Sensing that I will have problems convincing the courts that I should have compensation because I would have placed my largest trade ever on whichever trade made the most profit this morning, had I been able to, I will just settle for free brokerage!
 
Re: Whats wrong with E-Trade this morning

Don't just email customer service - go direct to the top. I know I have.

Brett Spork
CEO E*Trade Australia
bretts@etrade.com.au
Phone: 0414 633 382
 
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