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Isupposs we could use FredComplaint received from Jack.
Please refrain from using Jack in this context.
In keeping with modern inclusive times, please use "Jill".
EG;
Isupposs we could use FredComplaint received from Jack.
Please refrain from using Jack in this context.
In keeping with modern inclusive times, please use "Jill".
EG;
Why banks spy on your petrol bills
Banks are prying into customers’ spending – including the amount of petrol going into the family car – to identify those who are heading toward a home loan default well before they miss a repayment.
One technique, using technology developed by London-listed Experian, involves identifying borrowers who used to fill up their petrol tank to the top every time they visited the bowser – but now are only paying a round number and driving away with less than a half-filled tank.
Banks see the behaviour as a red flag a customer may be struggling more broadly with the rising cost of living, making them more at risk of becoming late on repayments compared to a driver filling up to the brim.
“This is a signal people are starting to find it tough,” says Jordan Harris, head of innovation at Experian. “Some banks are getting more sophisticated, looking at behavioural things people do.
“These are not the sort of things they have had to do in the past. But with interest rates higher, there are new ways to look at customers in stress and spot hardship at an earlier stage.”
Using Experian’s tools, banks can match up customer payments with particular merchants – like the petrol station – allowing them to see where, and how much, home loan customers are spending.
Banks feed the data into credit risk algorithms that help them determine the level of loan provisions that may be needed in a forward financial year to cover for defaults; and also which customers to proactively call to ask whether they are coping and to provide advice on budgeting to make sure they can meet commitments to the lender.
Banks scan payments data across the retail economy to detect “basket switching”, which can also raise an alarm that soaring living costs are starting to bite.
Lenders look at customers who move down market – shifting from a more expensive grocer to Woolworths, then to a discount supermarket such as Aldi. Or swapping from a local wine cellar to BWS.
More obvious tools include flagging customers who start using more buy now, pay later loans, and those with direct debit payments connected to a phone or energy company being dishonoured.
“The big banks have complex models, considering thousands of potential signals,” Harris says. “The name of the game is to find out who looks like they are experiencing a bit of financial stress, even though they haven’t missed a repayment, and are up to date on all lending facilities.”
It’s not only home loan customers that major banks monitor in this way. “We have similar credit flags on the business side,” says National Australia Bank’s head of business banking, Andrew Irvine. “We have data engines constantly working to update us on how businesses are trading compared to historic trading patterns,” he says.
“If we see flags, we can have a conversation with them. We might do that six or nine months before they move into what might typically be viewed as ‘hardship’ and they are actually missing payments."
Joke aside, isn't it actually a good thing instead of denial and acting too late, especially here where bankrupt is not that easyVery decent of them to be so concerned for the customers.
Joke aside, isn't it actually a good thing instead of denial and acting too late, especially here where bankrupt is not that easy
Are you feeling ok Msr Frog?isn't it actually a good thing
maybe we should repay the concerns and put in systems to audit senior management ( and directors ) for various issues ( gambling , excessive alcohol budgets , up-market boat/yachts ) , just is case they are stretching the credit themselvesVery decent of them to be so concerned for the customers.
WHAT ?? you mean they don't line up prospective buyers of distressed assets/propertyJoke aside, isn't it actually a good thing instead of denial and acting too late, especially here where bankrupt is not that easy
Ok, agree on that. Was more looking at the acting earlyAre you feeling ok Msr Frog?
Reminder, it's a bank initiative, it's spyware, it's creepy and stalking. It's abuse of our data and I didn't sign up for it.
Shall I continue?
The cash king's don't have this problem with banks... yet.
depends on how much superannuation you managed to accumulate , some of us barely have enough for a modest car after fees, charges , taxes and insurance premiumsPosted in another thread.
The data is in: a generational shift of wealth is under way in Australia
Rising debt repayments alongside elevated savings rates are moving money from young to old, experts say, leaving younger people under growing strainwww.theguardian.com
I'm pretty sure what is said in this article is on the mark, but I doubt if most of us old superannuants will care much.
Posted in another thread.
The data is in: a generational shift of wealth is under way in Australia
Rising debt repayments alongside elevated savings rates are moving money from young to old, experts say, leaving younger people under growing strainwww.theguardian.com
I'm pretty sure what is said in this article is on the mark, but I doubt if most of us old superannuants will care much.
What young people who have a loan have to pay more when interest rates go up and old people who have paid their house off after 30 years and have some savings are spending their money. Wow it sounds like me and my parents 30 years ago.Posted in another thread.
The data is in: a generational shift of wealth is under way in Australia
Rising debt repayments alongside elevated savings rates are moving money from young to old, experts say, leaving younger people under growing strainwww.theguardian.com
I'm pretty sure what is said in this article is on the mark, but I doubt if most of us old superannuants will care much.
What young people who have a loan have to pay more when interest rates go up and old people who have paid their house off after 30 years and have some savings are spending their money. Wow it sounds like me and my parents 30 years ago.
The weird thing is these reporters get paid for stating the obvious.
In 30 years time they will be able to print exactly the same article, FW's
Not really, my parents rented from the State Housing Commission and mining companies for 20 years after they came to Australia in the 1960's, then they bought an old weatherboard house in Collie. Mum past away last year with $12k to her name, after leading a full life and leaving peacefully as it should be.Housing was a lot more available 30 years ago, the bigger the population the harder things get for home seekers.
True but only because development hasn't kept pace. It's the imbalance more than the actual numbers I think.Housing was a lot more available 30 years ago, the bigger the population the harder things get for home seekers.
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