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- 3 May 2019
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Was at Coles early the other morning, no self serve open yet, only 1 checkout open on side of service desk area.Terrible service and employees on way above what they should be getting in wages.
As I approached the checkout (in full vision of staff member), the staff member walked out of the service area to other checkouts and proceeded to do something on their screens, before casually sauntering back to serve me.
Was no biggie, but just indicative of current attitudes.
At the time, I thought to myself,
"I need to appreciate that I can actually be a customer any more at all".
The customer is now always wrong, and a painful person to deal with... ?