Eurtrade Capital
- Thread starter Donegaldemon
- Start date
There have been some weeks where you do not even get 4 trade alerts which means that their claims of $400 - $600 a week based on $100 trades are far from accurate.
With only ONE trade alert per week night, $600 is impossible. Then they DO NOT send an alert on Friday nights as supposedly the markets are too volatile which is inaccurate.
I desperation, I have recently been in contact with Consumer Affairs who has heard of them before, I have contacted my lawyer (which I recommend doing everyone, if you are a customer, you have reasonable grounds for a lawsuit).
Today Tonight has also shown interest in the case that I sent them 3 months ago, they contacted me last week.
If you are a customer of theirs, we need to bring them down. My experience with them is that they are incredibly dishonest, avoid contact and do not stick to their word. They are immoral.
I have tried to contact both ET Capital and Eurtrade Capital over the last few weeks via phone and email trying to negotiate terms for a refund.
I was even reasonable to only accept a partial refund of $5133 since I have technically used one year of my 3 year subscription (total cost: $7700).
The difference is, I was blatantly lied to in the sign up process, my consultant said very clearly that refunds are acceptable. He even claimed to have cleared it with customer service.
If you are reading this, I encourage you to take action, you have been wronged and deserve justice.
If you are not a customer, PLEASE DO NOT consider even signing up, stop all contact with these people.
Spread the word on other forums and friends.
With only ONE trade alert per week night, $600 is impossible. Then they DO NOT send an alert on Friday nights as supposedly the markets are too volatile which is inaccurate.
I desperation, I have recently been in contact with Consumer Affairs who has heard of them before, I have contacted my lawyer (which I recommend doing everyone, if you are a customer, you have reasonable grounds for a lawsuit).
Today Tonight has also shown interest in the case that I sent them 3 months ago, they contacted me last week.
If you are a customer of theirs, we need to bring them down. My experience with them is that they are incredibly dishonest, avoid contact and do not stick to their word. They are immoral.
I have tried to contact both ET Capital and Eurtrade Capital over the last few weeks via phone and email trying to negotiate terms for a refund.
I was even reasonable to only accept a partial refund of $5133 since I have technically used one year of my 3 year subscription (total cost: $7700).
The difference is, I was blatantly lied to in the sign up process, my consultant said very clearly that refunds are acceptable. He even claimed to have cleared it with customer service.
If you are reading this, I encourage you to take action, you have been wronged and deserve justice.
If you are not a customer, PLEASE DO NOT consider even signing up, stop all contact with these people.
Spread the word on other forums and friends.
I will certainly spread the word. Just wondering how did you go with the refund and current affair?
Further to this discussion, finding we did not wish to go ahead with the Agreement after the'training' period we have been unsuccessful in having any written correspondence responded to and only the phone receptionist and one employee have been available to speak to me for several months.
The employee said he could not deal with my business and would have a manager call me... No call yet.
I have been trying to get into contact with Eurtrade Capital for over 12 months regarding a refund that is due as in the original contract agreement that I signed with them there was a full money back guarantee if the Trade alerts did not have a minimum of 90% success rate within a 12 month period.
I have sent letters via registered post (with confirmation by signature on return) regrading this refund and it was only after I submitted a online enquiry from their website with the name being "Office of Fair Trading" but my phone number and email address that someone called me back.
His name was Mark Nickels from their HR department and in the end said that I was entitled to the refund and would pass it onto their legal department for processing. That was about 3 months ago.
I have left messages and sent emails as well as submitting numerous online enquiries regarding the entitled refund but again they are not contactable.
I have no submitted all my information to the Office of Fair Trading in Queensland and am now seeking legal advice.
I am interested in contacting Today Tonight so if you have had a experience with Eurtrade Capital please PM me and we can get a group of people together to pursue this further and get the message out there to other Australians as this page is really to only review on the company itself.
I have sent letters via registered post (with confirmation by signature on return) regrading this refund and it was only after I submitted a online enquiry from their website with the name being "Office of Fair Trading" but my phone number and email address that someone called me back.
His name was Mark Nickels from their HR department and in the end said that I was entitled to the refund and would pass it onto their legal department for processing. That was about 3 months ago.
I have left messages and sent emails as well as submitting numerous online enquiries regarding the entitled refund but again they are not contactable.
I have no submitted all my information to the Office of Fair Trading in Queensland and am now seeking legal advice.
I am interested in contacting Today Tonight so if you have had a experience with Eurtrade Capital please PM me and we can get a group of people together to pursue this further and get the message out there to other Australians as this page is really to only review on the company itself.
ET Capital looks and feels identical to Eurtrade Capital even their online enquiry form that you get from their websites are identical. (See below, both submitted same day only about 1 hr apart - seems to use same online enquiry platform but the interesting part is the numbers are 399 enquires apart as if related somehow??)
The difference is that ET Capital has a different director than Eurtrade Capital and operate out of different states but I believe essentially the same thing. I have even submitted online enquiries with ET Capital and are still waiting to hear back.
I guess the major difference is that ET Capital has links/ties (same registered trading address) to Goldman and Associates which from what I can see is an Accounting firm run out of Caulfield South in Victoria.
The Agreement we signed was:
...between ('Eurtrade Capital Pty Ltd ABN 91 152 486 783 (the "Seller"), an individual organised and existing under the laws of Queensland, Australia (hereafter referred to and known as ET Capital).....
I have checked the company details for Eurtrade PTY LTD and ET Capital PTY LTD.
They are two separate private companies with their own ACN, ABN and Director.
However, Eurtrade Capital Pty Ltd in Queensland has also chosen to use the name ET Capital in correspondence, emaill address, web address and on correspondence letterheads. If it is simply taken as being an abbreviation of Eurtrade Capital Pty Ltd only the company ET Capital Pty Ltd could probably object against the closeness of the association.
I am not sure if we are all dealing with the same company but know that the method of lack of response to any form of complaint after the sale of the product is very similar in all cases.
I would certainly be happy in assisting you or participating!
I sent the full details to both Today Tonight and ACA but never heard back.
These people are criminals and need to be put in prosecuted or at the very least forced to act decently.
I sent the full details to both Today Tonight and ACA but never heard back.
These people are criminals and need to be put in prosecuted or at the very least forced to act decently.
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