No doubt the blame will be sheeted down to a series of bad decisions, some of them individual. But for many in the energy industry it is much more than that, and symbolises what is fundamentally wrong about the energy market in Australia: It doesn’t much care about the consumer.
They argue it is time for a complete rethink of the grid – not just the tinkering at the edges that are the product of endless inquiries. They say we should start over by focusing on what the consumer actually needs and wants, and work upwards from there, rather than the top down approach favoured by regulators, rule makers, market operators, utilities and retailers.