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Commsec ProTrader1 - FAQ and Tips

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Re: Commsec ProTrader - FAQ and Tips

SevenFX

I am asuming you are also running Windows XP and have a cable broadband connection.

Maybe I'm just lucky to have few problems. I know originally that a lot of problems were due to users trying to run PT on a dial-up connection which is a no-no.

I'm not an IT expert by any means so I can't help much more. Maybe I'm just lucky to have very few problems with my setup.
 
Re: Commsec ProTrader - FAQ and Tips

SevenFX said:
Wilma,

Most people here, including myself (P4-3.2ghz, 2gb ram, 2X300gb hdds, etc, etc) would be running well and truly above the min spec that Protrader requires, which I may add most applications under rate the min requirement.

I wish I had time to post the list of faults, that this application has, and worse still comes out with every time they release a new version...

I keep, screen dumps when a fault/feature :eek: occurs , and not so sceterely hope they will outsource back to Paritech which built PT1.

Perhaps your Protrader2 needs are humble, and as such don't extend the application to it's outer capacity...as I run near 25 charts, 12 depths, 12 cos's, 2 watchlists, news, and few other windows all across 3 20" monitors, which I plan on expanding across 5 in the near future.

Some may say this is excessive, but as a work in progress trader, I think it's my bare bones system..... and can definetly comfirm, It gives me a huge advantage to a single monitor.

Besides... I think Protrader 2, is derived from the words "Professional" "TRADER" "2" being an improvement on "1".... which is strange most here seem to find safety on PT1 some year later... go figure :banghead:

p.s I come out of a IT background, and know most corporate development teams would cringe to see how this multibillion dollar company operates.
Click to expand...

Hi Teck, Just as a side issue .... How difficult is it to set up multi monitors, and can you mix flat screen with older style monitors (I have a spare one lying around which I would like to use) Perhaps you could open a new thread if its a bit off topic here, Cheers, Barney
 
Re: Commsec ProTrader - FAQ and Tips

barney said:
Hi Teck, Just as a side issue .... How difficult is it to set up multi monitors, and can you mix flat screen with older style monitors (I have a spare one lying around which I would like to use) Perhaps you could open a new thread if its a bit off topic here, Cheers, Barney
Click to expand...

Let me know if you start another topic about running multiple monitors as I am interested as well.
Cheers,
Peter
 
Re: Commsec ProTrader - FAQ and Tips

Hi guys,
Hope it's ok to field the monitor question.

If you have xp, just plug your monitor into your computer. You just need the right hardware connection i.e. USB, nine-pin (I think it's nine) etc. Just plug the monitor into your PC, turn it on, then right-click on the desktop, select "Properties" down the bottom, then click on the "Settings" tab. You should be looking at the dual monitor control thing. Click on the number 2 screen (the little one), adjust the resolution to your preference, make sure "extend my windows desktop" is ticked, then click apply.

If it asks you if you want to make it active, choose yes. The second screen (the actual monitor you plugged in) should now get the background like your desktop. Just drag whatever window you want over to it (to the right).

When it asks you if you want to keep the settings, choose "no" if you want to change the resolution, click apply, then answer "yes" if the screen looks how you want it to.

It's that easy. I use a laptop with an LCD monitor that has a USB plug, so I just plug straight into a spare USB port. Works great. Thanks Bill Gates.

Of course, there is this alternative.

http://www.digitaltigers.com/zenview.shtml
 
Re: Commsec ProTrader - FAQ and Tips

Wilma said:
SevenFX

I am asuming you are also running Windows XP and have a cable broadband connection.

Maybe I'm just lucky to have few problems. I know originally that a lot of problems were due to users trying to run PT on a dial-up connection which is a no-no.

I'm not an IT expert by any means so I can't help much more. Maybe I'm just lucky to have very few problems with my setup.
Click to expand...


Hi Wilma,

Yes, I run XP (sp2-service pack 2) and can't do without my cable connection....It's a must.

Especially if you start running multiple monitors for Protrader2, which will effectively download more data, and require more speed from whatever broadband (adsl/cable/nextG wireless) you have.

If you are a Trader (not Investor) Dialup is not a option IMO.

Gman71 said:
Hi guys,
Hope it's ok to field the monitor question.

If you have xp, just plug your monitor into your computer. You just need the right hardware connection i.e. USB, nine-pin (I think it's nine)
Click to expand...

By all means Gman (lot of man's round here :D )

For most part you are spot on, with setting up multiple monitors on XP (sp2) and is fairly easy, and won't matter which monitors/lcd's or even size u use.

The only thing I would say about hardware requirements....and the most common way is to have a dual head video card (reasonably cheap for 2 monitors). (not usb port, but monitor ports, which is db15pin (dshape plug)

(There are triple & quad head cards, but they are bloddy expensive, and hate for them to fail, after the 12months warranty)

From there you could add another video card, giving you another monitor on top of the first 2 monitors.

This is really building on top of what you have, and would be the cheapest way to expand, but has limitations....... my preferred way below.

Start of by having a [dual] PCI-E (PCI-Express) motherboard, which basically accomidates 2 video cards, each of these cards can be a single or dual head, and if using a dual head, it will support 4 monitors.

Dual head cards, can be cheapish ($120-$150each) but can go up to $($600-$700each, scary hey). I have a $200card, and find it ok.

p.s I agree and think these last few posts could be moved to a new thread, and link the Commsec ProTrader thread to the new thread.

Cheers
SevenFX
 
Re: Commsec ProTrader - FAQ and Tips

Are you Guys running PT1 or PT2, as I only had 1 disconnection at 9.50am, but for some strange reason no crashes down here.

I'm on PT2 (1026)

SevenFX
 
Re: Commsec ProTrader - FAQ and Tips

PT1 is what I am running. It seems to be going ok at the moment.
Cheers,
Peter
 
Re: Commsec ProTrader - FAQ and Tips

Good Morning All Commsec :D Lovers :banghead:

Looks like the professional :eek: team at Commsec have released another repair/upgrade to thier pt2 when you first run the program/login.

This is the second one for this month which they're snuck in without incrementing the version no (still 1.026), hence not indicating a change....

I do have a bee in my bonnet when they do this, as my history with them shows every change brings few fixes and many flaws.....potentionally loosing dollars trading.

This ALARMS me when they recommend this tools for traders that trade thousands/millions dollars, with little or no Legal accountability through their disclaimers for new players especially that can get caught out.

Lets hope this one is a step forward, and no new faults sending us backward...

Happy Trading, and Gook Luck.
 
Re: Commsec ProTrader - FAQ and Tips

quick question for all those comsec users, what is the time difference between the time of a trade in the course of sales to the actual time on the clock. i have a delay of about 30 secs. rang them last night and they said you need platinum so i got it and it is still the same, rang again this morning and the guy i spoke to last night bull****ed me, they say the delay can be anything from your intenet provider to your system you run, maybe its because i live in wa, things allways take there time getting here.
:banghead:
 
Re: Commsec ProTrader - FAQ and Tips

Is protrader 1 dead?

RIP.

PT2 is only interested in making hand party while looking on to pictures of Pamela Anderson (IMHO).
 
Re: Commsec ProTrader - FAQ and Tips

Crikey, PT2. Look at course of sales for CMO. Overstating dollar amount by 10x. What a POC!
 
Cannot amend/ cancel

Hey guys i cant amend or cancel my ETO orders. They dont appear on the ETO orders window anymore. Does anyone else have this problem or a solution to this problem...
 
Re: Commsec ProTrader - FAQ and Tips

Can anyone tell if there's a way to backup workspaces/watchlists etc with PT2? I've only had it for two weeks but I've had to rebuild my watchlists 4 times and my workspace twice in that time.

Particularly annoying when you can only save column layouts in watchlists by saving the workspace. Commsec tech support has apparently been out to lunch for the last two weeks so I thought I'd have a better chance of getting a response here.

:banghead:

Thanks
 
Re: Commsec ProTrader - FAQ and Tips

shadders said:
Can anyone tell if there's a way to backup workspaces/watchlists etc with PT2? I've only had it for two weeks but I've had to rebuild my watchlists 4 times and my workspace twice in that time.

Particularly annoying when you can only save column layouts in watchlists by saving the workspace. Commsec tech support has apparently been out to lunch for the last two weeks so I thought I'd have a better chance of getting a response here.

:banghead:

Thanks
Click to expand...

Hi Shadders,

Welcome to ASF,

I & many here have had same problems with PT2, but persist in the hope it will get better....as PT1 is not an option...

Here where I hear the file that needs to be backed up is...but never had to restore it, since I found how to avoid the bugs appearing or affecting my day.

Either way, I keep multiple copies of it based on different dates.

C:\Documents and Settings\YourUserName\Local Settings\Application Data\CommSec\Professional Trader

Cheers
SevenFX
 
Re: Commsec ProTrader - FAQ and Tips

Thanks for that... Should save me some headaches :)

Is there a list of common bugs/workarounds somewhere or am I best off trawling through this thread?

One other issue that's been bugging me is when I try to bring up the holdings window I just get a spinning commsec logo that doesn't go away even if I leave it all day. Great advertising for commsec but not much use to me...
 
Re: Commsec ProTrader - FAQ and Tips

shadders said:
Thanks for that... Should save me some headaches :)

Is there a list of common bugs/workarounds somewhere...
Click to expand...

No Commsec decided there were too many bugs, and it would take too much time to write them all down :D not to mention fix them.

I cant work out why they don't just fix them, and not continue them from version to version, as if they're not there or is a isolated incedent.

B4 you go saving (backing up) the file, you need to be aware of how to avoid them.

shadders said:
One other issue that's been bugging me is when I try to bring up the holdings window I just get a spinning commsec logo that doesn't go away ...
Click to expand...

Bare in mind this is just my experiences, but works for me.

Assuming your internet connection is good (no dropouts) you may find turning off the watchlists when application starts up, will fix your problem, then turn them back on and save "all application settings & workspace"

However take note of the server (2) you connect to, and the status icons down the bottom left (4) which may have to been switched on, but can be turned back on (3) caused by another bug making it dissapear.

If this fixes the problem, you may have to have a blank watchlist just as a placeholder till application starts up, then once startup has occured open watchlist.

Perhaps name the main ones for me, and I will try to suggest how I got around them.

Hope this helps
SevenFX
 

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