Commsec ProTrader1 - FAQ and Tips

[Dukey]

Re: Commsec ProTrader - FAQ and Tips

Hey guys
- can onyone help with a simple Q? about settlement times.
- regular comsec user. (not protrader though).

Basically - i wanna buy today - but my cash fund is low.
I sold some shares yesterday - so... Can i BUY today and safely assume that the cash from yesterdays sale will be there to cover todays BUY??

I think i recall a 3 day settlement time at commsec - is that right.
Is it the same for buys and sells??

thanks in anticip..p...pation.

(sorry if somewhat of thread with this)

 

[SevenFX]

Re: Commsec ProTrader - FAQ and Tips

Guys, Is Protrader2 (commsec server) down again, cant get back in either...????

Thanks
SevenFX

 

[RichKid]

Re: Commsec ProTrader - FAQ and Tips

Hey guys
- can onyone help with a simple Q? about settlement times.
- regular comsec user. (not protrader though).

Basically - i wanna buy today - but my cash fund is low.
I sold some shares yesterday - so... Can i BUY today and safely assume that the cash from yesterdays sale will be there to cover todays BUY??

I think i recall a 3 day settlement time at commsec - is that right.
Is it the same for buys and sells??

thanks in anticip..p...pation.

(sorry if somewhat of thread with this)

Hi Dukey,

I think that's right (same for buy and sell) but the overnight settlement process is not clear enough for me, I'd call them and check and note the details of the person you spoke to. They hit you with a fee if you don't have enough funds to settle. You might just see the difference bw the sell and buy for each trade settled to or from your CDIA rather than for each transaction being recorded.

 

[RichKid]

Re: Commsec ProTrader - FAQ and Tips

Guys, Is Protrader2 (commsec server) down again, cant get back in either...????

Thanks
SevenFX

No trouble today for me SevenFX.....but I use PT1....and the moral of the story is....

If it is a real pain I'd call commsec (ask for someone from the tech support team rather than a normal customer service rep) and see what the issue is with PT2 overall...

(but I have been having trouble getting news items/anncts since the new ASX system came online last week).

 

[SevenFX]

Re: Commsec ProTrader - FAQ and Tips

Thanks RichKid, (how rich is RichKid , and I guess a Big Kid now,,, )

Bugger, is that just me or did it go down AGAIN a few mins ago....????

My broadband connection is ROCK SOLID

 

[Dukey]

Re: Commsec ProTrader - FAQ and Tips

Thanks for you replies Rich.
Rang comsec - they said it should be no problem to buy X based on the cash from sale Y coming in before settlement. IN fact it seems they have some kind of automatic credit available for up to $100000 of Top 100?? stocks. You just have to come up with the cash - presumably within the 3 days. I Didnt worry about the details of that too much though. Cant find anything about it in the fin. services guide. But I wouldnt be using that facility at this stage anyway. ....
if only i had that much cash floating around!!

 

[SevenFX]

Re: Commsec ProTrader - FAQ and Tips

I think They're done it again...

I noticed a software upgrade this morning, to ver 1026 and still seems to be 1026, but all my course of sales are Blank.... I also restarted to no success...

Anyone else having same problem.

I'm on PT2.

 

[ezyTrader]

Re: Commsec ProTrader - FAQ and Tips

I have noticed the same thing today - COS missing. Hence, I've got PT1 running side-by-side.

 

[RichKid]

Re: Commsec ProTrader - FAQ and Tips

Thanks RichKid, (how rich is RichKid , and I guess a Big Kid now,,, )

Bugger, is that just me or did it go down AGAIN a few mins ago....????

My broadband connection is ROCK SOLID

hehehe, still learning and still not rich SevenFX.....no probs with PT1 here but good to keep track of faults in pt2, when it becomes stable and simple it might be time to switch for me.

 

[SevenFX]

Re: Commsec ProTrader - FAQ and Tips

I beleive some problems are common to both apps....hence maybe being platform issue...

I would like to know what advantages pt1 has over pt2, apart from STABILITY

Seriuosly I can get around most of the quirks this version of pt2 has, and def like the tools it has inside it....and would cry if I lost them, but smile from e2e if I had that and moreeeeeee.....

My only concern is, I assuming pt1 days are numbered....and can't see any benifit in learning a older version ats....unless pt2 becomes really unstable.

ATM....PT2 is stable, as long as you don't do x,y & z if you know what I mean.

 

[ezyTrader]

Re: Commsec ProTrader - FAQ and Tips

I would like to know what advantages pt1 has over pt2, apart from STABILITY

Being not java, for one. PT2 being a java program is very sluggish. Especially if you link the display information (one click opens COS, Chart, etc), it's very SLOWWWW

Get a different feel/view with the Market Movers information screen. (Much faster too). Good to see the volume turnover, %Gain/Loss, etc. The colour codes stand out much better for me.

 

[SevenFX]

Re: Commsec ProTrader - FAQ and Tips

Get a different feel/view with the Market Movers information screen. (Much faster too). Good to see the volume turnover, %Gain/Loss, etc. The colour codes stand out much better for me.

Hi EzyTrader,

Is that [[live dynamic]] data for Market Movers, not just a snapshot like on pt2

As I have to have 2 seperate watchlists, each with 100 shares (max) to watch 200 shares.

And can you run both pt1 and pt2 at the same time on one pc...???

 

[ezyTrader]

Re: Commsec ProTrader - FAQ and Tips

Answer is yes to both Qs. PT1 Market Watch is definitely more realtime than PT2's.

Two things you have to be aware of, is you may have occasional problems in PT1, ie. error popups. Click to close it and continue, or, re-start PT1 if these error popups annoy you enough, you should be fine.

Other thing is, the market depth may be a bit askew, sometimes - it doesn't keep its price orders by level. (Thanks to ASX SEAT data upgrades). PT1 has not been updated fully to accommodate that, I think...

Anyone else has that same problem with the price levels in PT1?

 

[barney]

Re: Commsec ProTrader - FAQ and Tips

Answer is yes to both Qs. PT1 Market Watch is definitely more realtime than PT2's.

Two things you have to be aware of, is you may have occasional problems in PT1, ie. error popups. Click to close it and continue, or, re-start PT1 if these error popups annoy you enough, you should be fine.

Other thing is, the market depth may be a bit askew, sometimes - it doesn't keep its price orders by level. (Thanks to ASX SEAT data upgrades). PT1 has not been updated fully to accommodate that, I think...

Anyone else has that same problem with the price levels in PT1?

Exactly the same for my PT1 .............. but, I don't even bother with PT2 anymore (thanks Rich) It is too slow; it constantly gives problems ........ PT1 mostly runs all day for me without a glitch .......... The odd problem with PT1 is easy to live with in comparison to PT2 ....... just my opinion though, Cheers, Barney.

 

[vert]

Re: Commsec ProTrader - FAQ and Tips

i have had issues with pt2 and have been on the phone to the techs a couple of times a week for the past month. first they told me to reduce the amount of charts, market depths etc open. failed. next they said to use only one saved worksheet, failed. next we deleted files somewhere in my computer, failed. this week i have uninstalled pt2 then they wiped it from there end and started again using 1 work sheet with 4 charts 4 market depths and a watchlist, failed. last time i rang the tech said he only uses 1 watchlist, 1 chart, 1 market depth and a course of sales all linked. thats what im using now as of yesterday so will see how it performs. bit of a shame that pt2 has so much potential but cant handle the data load, apparently there is an update coming out very soon to rectify some issues and not pretty up the appearance. lets hope its an improvement.

 

[SevenFX]

Re: Commsec ProTrader - FAQ and Tips

Vert, sadly your story is not new with Commsec and mine went for many months with different techs, but sounds so much the same.

Has anyone had Protrader dropouts today (esp in the last hour).

 

[barney]

Re: Commsec ProTrader - FAQ and Tips

Vert, sadly your story is not new with Commsec and mine went for many months with different techs, but sounds so much the same.

Has anyone had Protrader dropouts today (esp in the last hour).

PT1 Froze at exactly 3.55 (friday) Not good timing!! Still heaps better than PT2 though.

 

[Wilma]

Re: Commsec ProTrader - FAQ and Tips

I'm running PT2 with very few problems.

The only other application I usually have running at the same time is Outlook Express and Internet Explorer.

Those who have constant problems - have you checked that your PC has the minimum system requirements as specified in the online tech support? My PC does.

The only minor issue I have with PT2 is that Acrobat freezes up every time I try to read an announcement from inside PT2. The work around is simple and so I now read ann's from the ASX site without problems.

PT2 freezes up occasionaly but do did PT1 and a simple restart or reboot fixes the problem.

Overall PT2 works fine for me.

 

[SevenFX]

Re: Commsec ProTrader - FAQ and Tips

Wilma,

Most people here, including myself (P4-3.2ghz, 2gb ram, 2X300gb hdds, etc, etc) would be running well and truly above the min spec that Protrader requires, which I may add most applications under rate the min requirement.

I wish I had time to post the list of faults, that this application has, and worse still comes out with every time they release a new version...

I keep, screen dumps when a fault/feature occurs , and not so sceterely hope they will outsource back to Paritech which built PT1.

Perhaps your Protrader2 needs are humble, and as such don't extend the application to it's outer capacity...as I run near 25 charts, 12 depths, 12 cos's, 2 watchlists, news, and few other windows all across 3 20" monitors, which I plan on expanding across 5 in the near future.

Some may say this is excessive, but as a work in progress trader, I think it's my bare bones system..... and can definetly comfirm, It gives me a huge advantage to a single monitor.

Besides... I think Protrader 2, is derived from the words "Professional" "TRADER" "2" being an improvement on "1".... which is strange most here seem to find safety on PT1 some year later... go figure

p.s I come out of a IT background, and know most corporate development teams would cringe to see how this multibillion dollar company operates.

 

[Bobby]

Re: Commsec ProTrader - FAQ and Tips

I phoned up Commsec to enquire about Protraders scanning ability, Asked can I set it to scan all ASX stocks using my choise of what to look for.

The person I spoke to put me on hold & asked someone else, then said no !
Is this correct ?

Bob.