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Commsec ProTrader1 - FAQ and Tips

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Re: Commsec ProTrader - FAQ and Tips

is anyone having problems with pt2 today? my watchlist columns are mostly all blank and the market depths are blank, how the **** are you suppose to trade, i had the freezing problem last week now this. for the past 2 years i have been blaming my computer as i dont know much about them or programs but after finding this forums and reading everyone else's issues with pt2 i've had to kiss and make up with my fantastic, wonderful computer( i hope she forgives me). i just rang comsec and told them the problems and they will email me within 24 to 48 hours, so i dropped my nice phone voice and let them have it, but some how i feel that i am not an important CUSTOMER and that they really dont give a ****. if this is not fixed in an hour im going to have to ring back every hour until it is. some sort of action needs to happen this has been going on too long. :banghead:
 
Re: Commsec ProTrader - FAQ and Tips

Yes I'm having the same problem today freezes up so you do the old shutdown and start up and still does not relate the appropriate price in the market depth column (top) as to what is actually going price wise comes good of its own accord very frustrating especially as I have a good quality lap top speed & memory wise :banghead: Has also happened on numerous other occasions
 
Re: Commsec ProTrader - FAQ and Tips

Are there freeware or demo programs like pro trader available on the net?!!!!!! ;)
 
Re: Commsec ProTrader - FAQ and Tips

insider said:
Are there freeware or demo programs like pro trader available on the net?!!!!!! ;)
Click to expand...

If you want charting then Incredible Charts will be the best bet for your use.

Commsec ProTrader is good as it provides direct access to your trading account, news and charting...
 
Re: Commsec ProTrader - FAQ and Tips

TraderPro said:
If you want charting then Incredible Charts will be the best bet for your use.

Commsec ProTrader is good as it provides direct access to your trading account, news and charting...
Click to expand...

I agree about it being best (PT1 that is) as it allows direct tracking of your portfolio as well. For just the charting software try Egoli ProCharts, best one imho, search the forums for more free software threads guys.
 
Re: Commsec ProTrader - FAQ and Tips

Hey guys, Newbie question (if it seems real dumb just pretend i didn't ask it) On the "Course of Sales" screen in Pro Trader, where can I find out what the abbreviations in the "Conditions" column (ETXT, SX,XT,EP, EPXT etc), and the letters ( G,F,O,OX etc) in the "Attributes" column..... stand for?? Thanks.

I am guessing the XT is from a large/corporate seller, but only cause I saw a 500,000 sell order go through on QANTAS today (about 1.7 odd million dollars....bit out of my league!!)
 
Re: Commsec ProTrader - FAQ and Tips

XT is a crossing - I think that means its a broker to broker transaction. It doesn't necessarily mean its a large or off market trade. e.g. if the buyer of an order and seller both happen to be comsec clients then a trade might show as an XT. (I've seen XT next to trades I've done plenty of times).

However large orders that are done at a pre-arranged price are often done as a crossing as well.

In the protrader help somewhere it describes the codes (under viewing prices or something like that).


On another note - protrader seems to be playing up a bit today - missing its feed intermittently so intraday charts, depth etc. aren't loading - anyone else getting this?
 
Re: Commsec ProTrader - FAQ and Tips

cuttlefish said:
XT is a crossing - I think that means its a broker to broker transaction. It doesn't necessarily mean its a large or off market trade. e.g. if the buyer of an order and seller both happen to be comsec clients then a trade might show as an XT. (I've seen XT next to trades I've done plenty of times).

However large orders that are done at a pre-arranged price are often done as a crossing as well.

In the protrader help somewhere it describes the codes (under viewing prices or something like that).


On another note - protrader seems to be playing up a bit today - missing its feed intermittently so intraday charts, depth etc. aren't loading - anyone else getting this?
Click to expand...


Hey Thanks again Cuttlefish.

You're not wrong about PT2 I thought it was my computer (Almost put it thru the window a couple of times ) My PT2 was that bad today I removed it altogether and the reloaded from website again...no better wiped it again ..now it wont even reload. Unfortunately not on broadband yet so problems are compounded. .... I actually used main Comsec site all day.....boy the old mouse copped a bit of a floggin' :horse:
 
Re: Commsec ProTrader - FAQ and Tips

cuttlefish said:
XT is a crossing - I think that means its a broker to broker transaction. It doesn't necessarily mean its a large or off market trade. e.g. if the buyer of an order and seller both happen to be comsec clients then a trade might show as an XT. (I've seen XT next to trades I've done plenty of times).

However large orders that are done at a pre-arranged price are often done as a crossing as well.

In the protrader help somewhere it describes the codes (under viewing prices or something like that).


On another note - protrader seems to be playing up a bit today - missing its feed intermittently so intraday charts, depth etc. aren't loading - anyone else getting this?
Click to expand...
Yes I've had trouble all day too with PT1. About 5 times today system stopped updating. I re-logged in and it would run for an hour or so. When I rang support first person said was my computer, she said she had been using it all day with no problems. I checked my computer re booted everything else was fine including PT2 ( for a change!!). After the market closed PT!1 would not even connect. Just had red banners across screen :- "An error has occurred retry". I rang again and second person said he had no access to PT1 or 2 so could not check that he could log on. Heaven knows what the first person was talking about!
At this time I still can't connect. Hoping someone from support rings tomorrow!
 
Re: Commsec ProTrader - FAQ and Tips

I had the same problem with PT1, it would stop updating a couple of times.
Hope it is better today.
Cheers,
Peter
 
Re: Commsec ProTrader - FAQ and Tips

Can't connect to PT1 this morning (Or last night).

From 3dax
"PT!1 would not even connect. Just had red banners across screen :- "An error has occurred retry""

Nuisance

Cheers

Dutchie
 
Re: Commsec ProTrader - FAQ and Tips

dutchie said:
Can't connect to PT1 this morning (Or last night).

From 3dax
"PT!1 would not even connect. Just had red banners across screen :- "An error has occurred retry""

Nuisance

Cheers

Dutchie
Click to expand...

Hey Dutchie

I just tried for you on PT2 and it connected, but I'd say your they lucky one, as you can't loose any money when you know it's broken, it's all of us that THINK it's working and it reveals all the bugs in the middle of a trade day that should be worried.
 
Re: Commsec ProTrader - FAQ and Tips

barney said:
Hey guys, Newbie question (if it seems real dumb just pretend i didn't ask it) On the "Course of Sales" screen in Pro Trader, where can I find out what the abbreviations in the "Conditions" column (ETXT, SX,XT,EP, EPXT etc), and the letters ( G,F,O,OX etc) in the "Attributes" column..... stand for?? Thanks.

I am guessing the XT is from a large/corporate seller, but only cause I saw a 500,000 sell order go through on QANTAS today (about 1.7 odd million dollars....bit out of my league!!)
Click to expand...

Hi There Barney,

Here is the information you are looking for.

Course of Sales XT=Crossed Trade
http://www.comsec.com.au/ERIC/PT2He..._Trader/MarketInformation/Course_of_Sales.htm

Here is another Table on Watchlist codes you may find useful.
http://www.comsec.com.au/ERIC/PT2He...ional_Trader/MarketInformation/Watchlists.htm

Cheers
SevenFX
 
Re: Commsec ProTrader - FAQ and Tips

SevenFX said:
Hey Dutchie

I just tried for you on PT2 and it connected, but I'd say your they lucky one, as you can't loose any money when you know it's broken, it's all of us that THINK it's working and it reveals all the bugs in the middle of a trade day that should be worried.
Click to expand...

Hi Tek, Thanks for the info on those abbreviations.
Interesting that you guys are having PT2 problems as well.......I always assumed it was my computer..........I havn't even been able to login for 2 days!!!.........Downloaded the programme from comsec again today, It said the usual upgrade required to run.........It just sat there for over half an hour not getting anywhere...........Rang support early this morning .....no response as yet.....very frustrating :banghead:

Can someone tell me what the latest PT2 upgrade is ? I thought it was version 0026 ??, cause when I try to log on atm it tells me I need version 0024 ..........( I'll be bald in a couple of days from all the hair I'm pulling out :swear: :swear:
 
Re: Commsec ProTrader - FAQ and Tips

G'day Tekman

Thanks for trying PT2 - I finally got connected but it appears very unstable at times.

No go this morning - "server recovery"

Ooops there it goes - connected OK after a while.

Cheers

Dutchie
 
Re: Commsec ProTrader - FAQ and Tips

barney said:
Can someone tell me what the latest PT2 upgrade is ? I thought it was version 0026 ??, cause when I try to log on atm it tells me I need version 0024 ..........( I'll be bald in a couple of days from all the hair I'm pulling out :swear: :swear:
Click to expand...


Hi Barney.

Correct 1.0.2.6 is the current flawed version that you need, and not sure if you've gone back to a older version prior to 1024 that forces the upgrade to 1024, then 1026 as 1026 may be dependant on 1024.

Some people have gone back to PT1, which must be at least 1 year or 2 years old, being more stable, but it's hasn't got nearly the features pt2 has and guess pt1's days are numbered.
 
Re: Commsec ProTrader - FAQ and Tips

SevenFX said:
Hi Barney.

Correct 1.0.2.6 is the current flawed version that you need, and not sure if you've gone back to a older version prior to 1024 that forces the upgrade to 1024, then 1026 as 1026 may be dependant on 1024.

Some people have gone back to PT1, which must be at least 1 year or 2 years old, being more stable, but it's hasn't got nearly the features pt2 has and guess pt1's days are numbered.
Click to expand...

Thanks tek,
I thought it was 026. I am downloading atm. but only sending me V 024 again (no broadband yet so it takes an age) Dont know why its picking up on 024 cause I only just downoaded the "latest" msi file from the comsec website....maybe my shortcut is picking up on the earlier 024 msi files still on my computer (although I have deleted the programme totally twice in the last 24 hours to start fresh)
Anyway its still loading atm so I'll see how it goes

Re the Older version:- Is it possible to actually download the whole version so I dont have to keep "downloading" the upgraded crook version all the time? Cheers.
 
Re: Commsec ProTrader - FAQ and Tips

barney said:
Thanks tek,
Is it possible to actually download the whole version so I dont have to keep "downloading" the upgraded crook version all the time? Cheers.
Click to expand...


I haven't had to download the program in the last few weeks, but if your getting the 1024 version from their site, then that the latest BASE product you need, which will force a upgrade to 1026 on first login....

Get in early b4 the market opens...if your on dialup :eek:
 

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