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Commsec ProTrader1 - FAQ and Tips

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Re: Commsec ProTrader - FAQ and Tips

yeah noticed the colour change, but will get used to it with time - might be easier on the eyes.

I've lost visibility of my outstanding options and stock order data a couple of times this morning, but rebooting it showed up again.

Have done a few share trades and an options trade and seems ok. In the options monitor the market depth doesn't always seem to be up to date (but I've always had doubts about that thing anyway).
 
Re: Commsec ProTrader - FAQ and Tips

cuttlefish said:
I've lost visibility of my outstanding options and stock order data a couple of times this morning, but rebooting it showed up again.

QUOTE]


Same thing happened to me a few times, its annoying as when this happens (after about 30mins or so of running PT) you can't place buy or sell orders, you have to re-boot PT, a bit dangerous IMO, a bit unreliable now, sighhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Click to expand...
 
Re: Commsec ProTrader - FAQ and Tips

Yeah, it crashed on me just before lunch placing an options order as well, but that was ok after a reboot as well.

I'm assuming they were pushing a deadline on this one because it had to tie into ASX timeframes rather than their own, so not surprising there's a few glitches. They'll probably put out a patch release soon.
 
Re: Commsec ProTrader - FAQ and Tips

I had to re-boot WebIress this morning due to changes to ASX options ordering. Perhaps it is because today is the first day we can trade options through the lunch break even though market maker obligations don't apply. I see some BHP June $30 calls went through at 13.35pm - so looks like it is happening at long last :)
 
Re: Commsec ProTrader - FAQ and Tips

cuttlefish said:
The new versions crashed on me twice tonight (both times when closing it) - I hope this isn't an indication of how stable it is.
Click to expand...

I had to update Professional Trader (PT) during the last fortnight... it took a while and a few reboots...

The problem I have with PT is that it drops the connection if I leave it idle for too long. Its very strange as other programs I use don't have the problem.

The only solution I have is to close and reload the program. *its a hassle*

I hope commsec would install some sort of pinger inside the program to ensure the connection is always kept "live"
 
Re: Commsec ProTrader - FAQ and Tips

There was another update to PT1 last night, hopefully it'll have fixed the timeout problem. (just installed it).
 
Re: Commsec ProTrader - FAQ and Tips

Can someone please give me the link that comes up when you click upgrade, my firewall is doing that close the window straight away thing and its even quicker than last time, last time for the forced upload, I would see the new web page for 2-3secs and quickly write down the web address, this time I don't even see it


Damn Firewalll!!!!!!!!!!!!!! Pop Up blocker whatever it is stop trying to protect me!!!!!!!!!!!!!!!!!!!


So yes if someone could please copy and paste the link here it would be great


Cheers
 
Re: Commsec ProTrader - FAQ and Tips

had a quick look around the comsec site but can't find it. unfortunately I've already installed the upgrade so can't see what link it came from.

(they have fixed the timeout problem).
 
Re: Commsec ProTrader - FAQ and Tips

If some of you are like me and accidentally delete a security from a chart (the chart is blank so you can't right click to insert a security) you can get it back, just open up a saved template for the security and then open up the security again as a 'remembered' chart. If you haven't got any templates for that security I don't know how to do it. :(
 
Re: Commsec ProTrader - FAQ and Tips

Sometimes when I open PT1 I have a copy of Acrobat Reader open up as well, happens often but not all the time. This didn't occur at all before the recent upgrade. Anyone else have the same problem?
 
Re: Commsec ProTrader - FAQ and Tips

Dam Pro trader 2 was annoying me today, Could not place option trades for over 1/2 the day. Anyone wanting a more reliable system should probably look elsewhere.

I will be linking up bourse to comsec via iress soon so hopfully that will be better, cheaper rates to and the ability to place multiple trades on the one contract note so it will save quite a bit in transaction fees.
 
Re: Commsec ProTrader - FAQ and Tips

G'day RichKid

I have same problem in regard to opening up of Acrobat.

Annoying.

Cheers

Dutchie
 
Re: Commsec ProTrader - FAQ and Tips

dutchie said:
G'day RichKid

I have same problem in regard to opening up of Acrobat.

Annoying.

Cheers

Dutchie
Click to expand...

Thanks Dutchie, so it's unlikely to be just me, let's see if they patch it up or I'll have to call them next week. Would be good to hear from others with similar problems. (PS Acrobat crashes a lot on its own anyway so that's the last program I want hassles with, maybe it's RAM intensive, happens a lot when I use a web browser)
 
Commsec PROTRADER Flawed Release.

Is it just me or have the Development team at Commsec released to the masses yet ANOTHER flawed release (1.0.0.26).

How can a trader trade when charts don't update, having to be manually refreshed, and buy/sell orders freeze, not knowing whether your orders have gone through.

Ver 1.0.0.24 have serious problems 2 and had to be rolled back.

What is wrong with them, or are we the beta testers.... :confused:

Very Poor communications doesn't help either.

One can only be positive for so long....as money is on the line...or maybe its only me. :mad:
 
Re: Commsec PROTRADER Flawed Release.

SevenFX said:
Is it just me or have the Development team at Commsec released to the masses yet ANOTHER flawed release (1.0.0.26).

How can a trader trade when charts don't update, having to be manually refreshed, and buy/sell orders freeze, not knowing whether your orders have gone through.

Ver 1.0.0.24 have serious problems 2 and had to be rolled back.

What is wrong with them, or are we the beta testers.... :confused:

Very Poor communications doesn't help either.

One can only be positive for so long....as money is on the line...or maybe its only me. :mad:
Click to expand...
SevenFX
Is this the PT2 forced upgrade of 25 August 2006 you are referring to? I still use PT1 and have no real complaints (PT2 is a joke and I haven't bothered looking at it for months, wont even bother to download it as I doubt they care about fixing it, was too slow and crashed too often AND too complicated for what it does, they should keep it in testing phase without releasing it to the poor mugs on the street, not worth paying for).
 
Re: Commsec PROTRADER Flawed Release.

SevenFX said:
Is it just me or have the Development team at Commsec released to the masses yet ANOTHER flawed release (1.0.0.26).

How can a trader trade when charts don't update, having to be manually refreshed, and buy/sell orders freeze, not knowing whether your orders have gone through....or maybe its only me. :mad:
Click to expand...

I have that problem with charts... very frustrating.
Haven't placed any buy / sell orders yet.
 
Re: Commsec ProTrader - FAQ and Tips

Hi RichKid,

Yes it's PT2, but I think they're sorted any crashes, it all works reasonably well TILL they release a (forced) update and it all goes backwards.

Mind you these are not little bugs that I don't have problems with, these are serious flaws that can cripple you in the middle of a trade.

I thought PT1 days are numbered, given PT2 has been around for a while now, hence why I looked at PT2 and assume there are many more "features" in PT2 that PT1 doesn't have.

The really sad think the don't even keep you informed giving you expected resolution times/dates.
 
Re: Commsec ProTrader - FAQ and Tips

Help, my computer/ pop up spam blocker is doing that thing again when I try to do the forced comsec PT upgrade, its closing the window,


Can someone please give me the link?


Thanks in advance ;)
 

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