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When is that never true of any financial business?
I look at TGA's historical cash flow. It is a cleaner measure than EPS. On a per share basis, operating cash flow has been between 0.65 cents and 0.85 cents and has been on a steady upward trend for 10 years and more.
That suggest that historically TGA's customers pay. But maybe the business finance division will deviate from historical precedent. Then maybe it won't. I don't know. If forced to make a call, I'd think that small and medium business owners would be better credits than those in the consumer division.
All you can do is to make allowance for the risk that they won't be in your valuation. That is the point of having a margin of safety: to make room for adverse developments and still buy at a discount.
"When is that never true of any financial business?"
Good point. But if you look into the levers they're pulling, you get a feeling for future profits and perhaps cash flows. If you look at the recent accounts, you'll find an increase of $0.7m in provisions for bad credit, whilst the loan books grew in size by 26% (Consumer Leasing) and 76% (TEF).
Had they provisioned at the rates they normally use, I would suggest the P/E would be much higher than 7...