Interactive Brokers Troubleshooting

[skc]

I don't seem to be getting prices for ASX equities. Anyone with the same problem?

 

[captain black]

I don't seem to be getting prices for ASX equities. Anyone with the same problem?

No SPI data here so could be related?

 

[captain black]

SPI fixed now.

 

[freebird54]

It's good to here that their support fixed the problem.

You may have had these problems as you are using a mac

Funny but TWS works well on my iPhone.

I use webtrader on my PC - does everything I need even rolling options [quirky - takes some learning]

I don't pay extra for live prices but sometimes I seem to get them anyway on my portfolio - anyonje like to comment?

 

[chrislp]

I was having a dig at Macs as I am generally not a fan. Not to be taken literally hence the smiley.

 

[tminus]

Is there anyway to get a list of trades in the paper account like in real account with a report. The trade log seems to be missing some trades and it only goes back a week, so you can't drill down.

 

[blue0810]

Is there anyway to get a list of trades in the paper account like in real account with a report. The trade log seems to be missing some trades and it only goes back a week, so you can't drill down.

To Get trade log file on your PC see:
Global Configuration->Configure Auto Export

 

[skc]

Slightly off-topic:

IBKR shares fell ~9% lsat night on what appears to be disappointing quarterly profit figures.

http://www.marketwatch.com/story/interactive-brokers-group-announces-1q2012-results-2012-04-19

http://www.zacks.com/stock/news/73444/interactive-brokers-lags-estimates

Despite poor results, we believe that Interactive Brokers’ strong fundamentals and highly liquid balance sheet will enhance investor confidence in the company. Moreover, the company has been constantly declaring dividend, which reflects its sturdy capital base.

However, with lower trading activity in the markets, the company’s financials may get adversely affected as its revenue highly depends on the trading volume at the stock exchanges.

Anyone has any insight/inform to share more?

 

[Trembling Hand]

Interesting. I have an share price alert set up after the MF Global crash and that hasn't triggered yet.

But I must add a disclaimer. I no longer use ib. And have had a freaky record of just avoiding broker bankruptcies.

 

[CanOz]

Slightly off-topic:

IBKR shares fell ~9% lsat night on what appears to be disappointing quarterly profit figures.

http://www.marketwatch.com/story/interactive-brokers-group-announces-1q2012-results-2012-04-19

http://www.zacks.com/stock/news/73444/interactive-brokers-lags-estimates



Anyone has any insight/inform to share more?

Well there's only a little short interest, 2%.

You know their PE ratio is 219

Market Cap is 675m

They've been trading in a $6 band for a couple of years. Dropped $1 on Friday, huge volume too.

Could be a short soon, it closed almost on the low.

TH, what was the reason you left IB?

CanOz

 

[Trembling Hand]

Greener pastures.

Well maybe more grass.

 

[skc]

Interesting. I have an share price alert set up after the MF Global crash and that hasn't triggered yet.

But I must add a disclaimer. I no longer use ib. And have had a freaky record of just avoiding broker bankruptcies.

Well, my MF Global alert was triggered and it saved me 90% of capital.

But you haven't switched out of IB because of bankruptcy risk, have you?!

Well there's only a little short interest, 2%.

You know their PE ratio is 219

Market Cap is 675m

They've been trading in a $6 band for a couple of years. Dropped $1 on Friday, huge volume too.

Huh? Wrong code?

IBKR closed $15 on Friday. Market cap is like you said, but PE is ~12.5 based on the last quarterly earning of 30c.

http://www.google.com/finance?q=ibkr

 

[Trembling Hand]

No but I also got out of sonray and mf just by chance.

IBs still looks pretty strong. Of course as always just keep an eye on it. I will be. Still got a bit in there.

 

[CanOz]

Well, my MF Global alert was triggered and it saved me 90% of capital.

But you haven't switched out of IB because of bankruptcy risk, have you?!



Huh? Wrong code?

IBKR closed $15 on Friday. Market cap is like you said, but PE is ~12.5 based on the last quarterly earning of 30c.

http://www.google.com/finance?q=ibkr

hmm, must not be up to date as it has the EPS at .07.

Good thing i don't use ShortSqueeze for FA...or anything for that matter...

CanOz

 

[CanOz]

No but I also got out of sonray and mf just by chance.

IBs still looks pretty strong. Of course as always just keep an eye on it. I will be. Still got a bit in there.

IB is the biggest electronic broker in the whole wide world yeah? If they ever went down then holy smokes...its the end of the world

If they have a MC of 675m, can you imagine what the client accounts are worth?

They don't trade the client funds either....do they?

Counter party risk is just something one should not have to worry about, its just crap!

CanOz

 

[skc]

IB is the biggest electronic broker in the whole wide world yeah? If they ever went down then holy smokes...its the end of the world

If they have a MC of 675m, can you imagine what the client accounts are worth?

They don't trade the client funds either....do they?

Counter party risk is just something one should not have to worry about, its just crap!

CanOz

Scroll down and you will see their balance sheet.

http://www.marketwatch.com/story/interactive-brokers-group-announces-1q2012-results-2012-04-19

They hold ~$19B customer funds.

At least they are not holding any European debt on margin (or not disclosed anyway).

 

[village idiot]

Originally Posted by Trembling Hand
No thats not right. I think you should just call IB. There is no way you lose the right to the franking credit. I also don't think they can short sell your holding without your permission. Of course you may have already given it in the fine print of the margin agreement.

Yes.
Well opened a ticket with them but not confident you can treat these payments like a dividend. google has revealed other people overseas using IB cant claim reduced tax dividend income if they get these payments instead of a regular dividend.
Won't be buying for dividend on margin in future.

also the shortable stock list means nothing as some stock they lend out wasn't even on it.

IB didnt give an answer regarding the franking credits and payments in lieu. they did confirm they lend out stock tho but only if you're using margin

Please note that if your account has only long, fully paid for stock (i.e., is not borrowing funds and does not hold any short options positions), then the shares will not be lent out.

any update or other info on the above?

I've just discovered same thing has happened in my account - had some divs on 2600 shares , got paid the dividend on 2254 of them and 'payment in lieu of dividend 'on the other 346. That was in a margin account

In an SMSF account with nothing bought on margin, i had some TLS shares and some installment warrants as well. For the shares I got the dividend but the installment warrants it has the dividend amount labelled 'return of capital' instead of dividend, despite the fact that all the literature says that dividends and franking credits flow through installment warrants. But then again, if its return of capital perhaps its not income at all...

Lost franking credits = lost money, and I am amazed a firm as big and sophisticated as IB can apparently just lose them for their customers at will. Bit difficult to trade when you dont know how much div you are actually going to end up with.


Also, I think i read somewhere on this forum that IB's statements now include the amount of the franking credit (if it is your lucky day and you get any). However on my australian IB account there isnt an option for a 'fiscsal year' statement. But that could be because it hasnt been open at the end of a fiscal year yet?

thanks

 

[skc]

Also, I think i read somewhere on this forum that IB's statements now include the amount of the franking credit (if it is your lucky day and you get any). However on my australian IB account there isnt an option for a 'fiscsal year' statement. But that could be because it hasnt been open at the end of a fiscal year yet?

thanks

It's under Report Management > Tax Forms > Income Transactions Taxable. For me only the FY11 report is available.

In that table it clearly states what tax credit you've earned. That's all you need to claim from the ATO as far as I know.

 

[village idiot]

thanks skc , found it now. It looks like it only works after the end of the year, which is a shame as I kind of needed to know how much in franking credits I had had so far this year, before the end of the year, not after it.

That was of course so I could make sure I stayed below $5000 in FC. Inspired by your thread I have been doing a little dividend stripping. Doesnt work so good if you dont get half the franking credits though.....

 

[skc]

thanks skc , found it now. It looks like it only works after the end of the year, which is a shame as I kind of needed to know how much in franking credits I had had so far this year, before the end of the year, not after it.

That was of course so I could make sure I stayed below $5000 in FC. Inspired by your thread I have been doing a little dividend stripping. Doesnt work so good if you dont get half the franking credits though.....

You can try downloading every monthly report in Excel and collate the dividend paid section. Better search / query functionality of their reports is an area of imporvement for me. Although I've no idea how you can have over 2254 dividend?!

Don't push too hard on the $5000 FC limit. There'd always be something that you didn't plan (a special dividend tomorrow on a large holding etc)...