Australian (ASX) Stock Market Forum

Interactive Brokers Troubleshooting

how long before TWS stops trying to reconnect? my connection dropped out about half hour ago. I unplugged modem and TWS automatically reconnected after being disconnected for about 3 minutes

Don't know how to log back in without restarting TWS

My modem was showing the disconnection, so I think the lines were stuffed around here. Looks like I missed the STW move anyway. Am I reading that right - 150 points upwards? The early part of that move interested me, I wonder if I would have had a massive day.
 
hey im opening an account with IB now, which transfer method do I select, wire transfer? everything else seems to be US only.
thanks
 
hey im opening an account with IB now, which transfer method do I select, wire transfer? everything else seems to be US only.
thanks

Yes use the wire transfer. IB has a Citi bank account that you can transfer money into from local institutions.
 
Yes use the wire transfer. IB has a Citi bank account that you can transfer money into from local institutions.

Thanks mate, what about the "Inbound Transfer Request"? Do I pick nothing for that?

Also, shouldn't I have to enter my bank details in somewhere? It just asks me straight for the deposit amount, and which bank is it from.
 
Thanks mate, what about the "Inbound Transfer Request"? Do I pick nothing for that?

Also, shouldn't I have to enter my bank details in somewhere? It just asks me straight for the deposit amount, and which bank is it from.

You only need to pick one of the options (i.e. wire transfer).

You don't actually enter bank details with IB. After you fill in the form IB waits to receive the money from the bank. IB doesn't draw the money. You need to initiate the transfer from your bank yourself. Kind of make sense security wise when you think about it.
 
You only need to pick one of the options (i.e. wire transfer).

You don't actually enter bank details with IB. After you fill in the form IB waits to receive the money from the bank. IB doesn't draw the money. You need to initiate the transfer from your bank yourself. Kind of make sense security wise when you think about it.

Yep understand it all now, need to actually goto the bank now, cant do it with online banking without filling out a form to increase the limit, D'oh!

Thanks for ya help skc. :)
 
So avoid PreOpen/Close unless you set the buy price to a very high level.

Not possible. My strategies are built around buying/selling in the auctions.

I had another whinge today. What really peeved me is I put an order in, it was capped, I called and had the cap removed, then later adjusted the limit price up and couldn't do it. :mad: The person I spoke to once again blamed the ASX and said IB are just doing what they're told to.

Seriously this is no longer worth the cheap brokerage. I am very disappointed. I guess I'll just be sticking with them for FX.
 
I'm in the same boat as you MS. My "bread & butter" system trades only during the open and closing auctions. Trying to do that with IB the last few weeks has been impossible.

I finally received an answer this morning to the ticket I lodged on the 12th. It didn't even address the questions I raised. I've already closed out all open positions with IB and have moved back to my old broker. I can't afford not to. What I saved in brokerage in the 3-4 months I've been with IB has been lost in the last couple of weeks in slippage. As you say MS, it's no longer worth the cheap brokerage.

It's a real disappointment. Trading using the TWS up until recently has been a pleasure, it's a fantastic platform and leaves our local brokerage's platforms looking second rate. If things at IB change I'll be back in a flash, but at the moment it's impossible sadly.
 
Had TWS not send a stop to market. Had to trade->close trade, at a few ticks worse of course.
 
Not possible. My strategies are built around buying/selling in the auctions.

I had another whinge today. What really peeved me is I put an order in, it was capped, I called and had the cap removed, then later adjusted the limit price up and couldn't do it. :mad: The person I spoke to once again blamed the ASX and said IB are just doing what they're told to.

Seriously this is no longer worth the cheap brokerage. I am very disappointed. I guess I'll just be sticking with them for FX.

Hey MS,
I used similar strategies on IB with Pre Close/Open. What I tend to do now is to enter a cut down the position seconds before the close [Assumed Capped is fine] and put in multiple orders of where I think the market is going to be at the close but cancel all but the ones that finally match. I find the platform doesn't mind me doing that but yes, I certainly agree with you on the brokerage part.

regards

Paul
 
Question about IB & Internet Data Usage

Hi there,

I'm wondering, on average, what sort of internet plan you would need to run the Interactive Brokers' platform + some charting software around 8 hours per day? The platform looks pretty intense, with lots of "flashing" etc., which makes me think it would require more than 5 gig per month?
 
It doesn't use much internet i don't think (as per another thread where i asked this)

Things like QuoteTracker suck your internet but TWS is not too bad

You'll need a good computer to run it though
 
It doesn't use much internet i don't think (as per another thread where i asked this)

Things like QuoteTracker suck your internet but TWS is not too bad

You'll need a good computer to run it though

Ahh, thanks Brad. Was looking for a thread on it but couldn't find anything.
 
Hey MS,
I used similar strategies on IB with Pre Close/Open. What I tend to do now is to enter a cut down the position seconds before the close [Assumed Capped is fine] and put in multiple orders of where I think the market is going to be at the close but cancel all but the ones that finally match.
regards

Paul

Hi Paul, could you explain this idea further please? I don't follow.

Cheers.
 
Re: Question about IB & Internet Data Usage

Hi there,

I'm wondering, on average, what sort of internet plan you would need to run the Interactive Brokers' platform + some charting software around 8 hours per day? The platform looks pretty intense, with lots of "flashing" etc., which makes me think it would require more than 5 gig per month?

TWS doesn't use as much as some say, and it only requires a basic system. A current tech, basic system is all most traders need. 5 gigs is probably more than most would use. Anyway, even the budget plan of a decent provider will allow for far, far more than 5 gigs.

Things like QuoteTracker suck your internet but TWS is not too bad

QT takes the feed from TWS, so there should be little internet usage.
 
Re: Question about IB & Internet Data Usage

TWS doesn't use as much as some say, and it only requires a basic system. A current tech, basic system is all most traders need. 5 gigs is probably more than most would use. Anyway, even the budget plan of a decent provider will allow for far, far more than 5 gigs.

Thanks Mr J. I'm stuck with this damned 5 gig plan! It should expire in December though.
 
5 gigs should be okay. Haven't paid much attention to my trading usage, but I'd be surprised if it was more than 2-3 gigs, and I run TWS and QT for decent lengths. It may be different if you were to run 50 stocks or something, but even then it shouldn't be too demanding. Trading data is very basic and an hour on youtube would blow any trading usage out of the water.
 
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