- Joined
- 23 September 2007
- Posts
- 454
- Reactions
- 1
Finally... charts are back!! But with the day almost over... whats the point
TH... some days I do feel like I am blind... some obvious setups and totally miss them...
Yeah ok korrupt I though you were actually saying that you are trading blind
I noticed on IG markets that they charge a commission when you both enter and leave the contract. Not only that but the commission increases if the underlying share value increases.
They also dont allow you to see how much you have made in percentage. Only in $...This means that you have to manually work out the percentage so you can figure out when you have made a profit that is above the commission.
It also seems to me that they want you to have as much leverage as possible. I cant find any option that allows you to reduce your leverage (of course, because the more you borrow, they more they make on commission).
I am in huge disgust of all the dirty and plain evil tricks they use to squeeze every single last bit of money out of you.
Is there any other platform that is a little honest?
don't all brokers charge comm both ways?
and its also common to charge comm based on share price. It's just a %. This is the same for insto's as well, so no rip off there.
The $/% thing is not really that hard is it?
As for leverage.. just leave more cash in your account. eg if you have 1k in your account and only want to leverage 50% then just buy 2k of stocks
That picture you have put up looks very very interesting however...
Bad bucket-shop data?
site unavaialable....great
No problems here.
Making trades as I type.
Thought to start this thread because of the IGMarkets Webbased platform failing to operate properly with this morning rise (5.30am -6.15am) which rose some 200pts following the dow up.
I've been using thier web based (java) platform and it's had some quirks, but this morning it basically had a meltdown over what I consider to be mildish volitity(rise) which I expect them to be able to come with, and didn't as advanced tick charts freezing and most importantly misalignment with the dealer buy window & positions n orders windows showing completely different figures.
Even got "Rejected: Price no longer Valid" errors when trying to buy or sell.
What concerns me even more, is when I tried to ring them over 8times (5.40am-6.15am) the UK desk did not answer and their switchover which only occured somehour later (7am) they said that wouldn't have happened, and suggested I coudn't have tried. (This was a superviser 2.)
Furthermore, they suggested their 20000 other clients didn't have any problems, and it was my machine, which I may add is fairly high end, and kept up to date with all the approciate patches, fixes.
Anyway he was quiet rude, and refused to do anything about this despite have spent plenty with them and not having one complaint.... hence to say the didn't care about loosing client that had complaints, but did care to chase me when they wanted a signup day one.
He also added thier systems are the best in the world, and no one else system would have been able to cope with this volitity (what I consider mild this morning) but couldn't establish what system he had and what their competitors had..... hmmmmmm
Did anyone else suffer this morning or yesterday and what was their resolution if any at all....???? as they're saying it's only me that had this problem.
I have praised them in the past, but this changes thing considerably, and would be concerned to see anyone else go though this.
Thier is no proof (screen recording), to show what happened on my screens, as the market played out, and their tools failed, but recovered when volitity eased without rebooting or logging off... so they seem to have a advantage given steir statements only show a snapshot of the order...
0/10 for their customer service when a polite complaint comes in with reguards to money out.
SevenFX
Dear Sir,
Thank you for your e-mail. please note we are aware of this problem, our IT department are currently monitoring this and have let out chart provider know.
We are terribly sorry for any inconvenience.
Kind regards,
Brittany McCallum
IG Markets Client Services
Tel: 1800 601 734 / 03 9860 1734
Fax: 03 98601755
Web: www.igmarkets.com.au
Also concerns re prices that orders are executed at??
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