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I prefer them Masters to Bunnings and think they are great!
The idea isn't to make a lot of money but to seriously harm the Bunnings model which can be used to help pay off the Coles dept and so on.
Bunnings has been pretty much a monopoly ever since it took over Hardware House which was terrible for the consumer.
Masters is air conditioned and the staff are far more helpful, although Bunnings has lifted it's game in customer service since Masters came along.
As far as I can see Masters is getting more popular too.
I admit that although I'm a WOW holder, I do buy hardware, etc, from Bunnings as it's difficult to break my habit.
I prefer them Masters to Bunnings and think they are great!
The idea isn't to make a lot of money but to seriously harm the Bunnings model which can be used to help pay off the Coles dept and so on.
Bunnings has been pretty much a monopoly ever since it took over Hardware House which was terrible for the consumer.
Masters is air conditioned and the staff are far more helpful, although Bunnings has lifted it's game in customer service since Masters came along.
As far as I can see Masters is getting more popular too.
That strategy is called "killing your enemy by drowning them in your own blood"!
No, there's got to be more to it than that and if Masters doesn't breakeven within a couple of years I reckon we'll be seeing a change of strategy on WOW's part.
I'll think you'd find what Luscombe said was corporate spin after WES locked WOW out of the premium sites.
Goodness gracious. Implying that Bunnings want Masters on their door step is like saying Bunnings wants to fill their car parks with Masters' billboards. Masters don't have a customer base to lose, Bunnings do.
Bunnings' team member: "Thank you for shopping here. Yes, that is a M6 thread and by the way did you notice the air-conditioned, better and more brightly lit alternative across the road? If you can read you will know it is called 'Masters'. If you want one washer and don't want to buy a packet of 25 to get it, I suggest you shop over there, but you didn't hear it from me."
Trust me on this: Bunning's is a lumbering dinosaur, okay in its current undisturbed environment, and Woolworths + Lowes is the comet that will wipe it out.
Trust me on this: Bunning's is a lumbering dinosaur, okay in its current undisturbed environment, and Woolworths + Lowes is the comet that will wipe it out.
Anecdotally, a mate of mine sold his regional hardware store in a prime location a few years ago. He had offers from Bunnings, Mitre 10 & others - the highest being from WES. He refused to sell to Bunnings on principle, and sold to Danks instead (who are now owned by WOW).it is the location...WES snapped up all the prime real estate and WOW left with second rate far away land no one want to go there and shop, and WES continue to snap them up and hold them so WOW cant get in.
Anecdotally, a mate of mine sold his regional hardware store in a prime location a few years ago. He had offers from Bunnings, Mitre 10 & others - the highest being from WES. He refused to sell to Bunnings on principle, and sold to Danks instead (who are now owned by WOW).
Your loyalty and optimism for WOW is admirable but McCoy Pauley is right. Masters don't have a customer base to lose because they aren't making a dent. If they want to get into a war with WES they will lose much of their share holders money just as Coles Myer did opening World for Kids to combat Toys 'R' Us. But this is on a much bigger scale.
Air conditioning and pretty lighting? When Bunnings opened every serious tradie I know thought they were to fluffy compared to a real hardware.
I'm not blindly loyal to Woolworths. I bought WOW stock because of Masters and also because Woolworths had the good sense to dump DSE. Bunnings don't care a whole lot about trades people. Bunnings promotes the idea that trades people shop at their stores because it enhances their image, giving Bunnings an aire of gravity and making them seem less like a chain of toys-for-boys stores.
Correct, this is marketing 101 and has worked well for them...
I laugh when I look at their "Trade Entrance" signs. I go in and out of their stores where I please and no-one has yet asked me to produce a trade certificate...
Me: *Wandering through Trade Entrance*
Team Member: "Wait! Let me see your trade certificate"
Me: "Sure, here it is."
Team Member: "That looks suspiciously like a fake certificate you produced with MS Word and a cheap DSE inkjet printer."
Me:"You are right. It is fake."
Team Member:"Okay, I'll give you the benefit of the doubt. Now, are you serious?
Me: "What?"
Team Member: "Are you serious?"
Me: "Are you serious?"
Team Member: "No, are you serious?"
Me: *punches team member in the face*
Team Member: "I'll take that as a yes. Good to go, my man. You may enter."
Bunnings is an out-dated business model that is entombed in stone. Masters does every thing Bunnings does but better. There is no reason to prefer shopping at Bunnings. End of discussion.
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