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- 1 October 2013
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I prefer them Masters to Bunnings and think they are great!
The idea isn't to make a lot of money but to seriously harm the Bunnings model which can be used to help pay off the Coles dept and so on.
Bunnings has been pretty much a monopoly ever since it took over Hardware House which was terrible for the consumer.
Masters is air conditioned and the staff are far more helpful, although Bunnings has lifted it's game in customer service since Masters came along.
As far as I can see Masters is getting more popular too.
My understanding is that WOW did a gap analysis and found that, while Bunnings was the dominant player in hardware, there was actually a lot of market share still up for grabs, (about 40% I think). If this was the case then WOW were targeting the last of the independents not Bunnings.
I think McCoy Pauley is probably right about W/farmers strategy to block available land forcing Masters into not so desirable locations or even into direct competition with Bunnings. This is great for the independents but not WOW.
W/farmers don't seem to consider masters a threat as they are opening a new bunnings next to an existing masters in my old home town. W/farmers are super aggressive retailers like most that are highly successful. They do know what they are doing and I would not like to go up against them. Most times in retail, ego gets in the way of good decision making. Can't see them both going gangbusters long term and Masters has a lot of ground to make up.
Still, I have been out of the retail corporate landscape for over 6 years now so I could be way off base....