OK Frank, thanks for the reply.
Devils advocate #2
My firm have certain preferred products that we use. We like them for their competitiveness in the fee area whilst maintaining a high level of usability and ease of reporting etc.
Extending your logic does this constitute pooling? We have never been a big enough group to receive volume discounts etc but I know they are available in the industry. If a dealer group promotes certain platforms/products to their adviser base because they will then receive a volume discount and therefore make more from the product helping cover costs, can that be argued to be a UMIS in disguise?
There is much talk about these behind the scenes discounts as "ripping off the client" and that any discount should be passed on. My understanding is that if it was passed on then some other fee would need to be increased as the licencee must remain profitable to retain the licence.
Plus is it all that different from an industry fund who automatically gets access to the full pool of monies from members and can negotiate a special price with a fund manager to manage the monies? One gets a discount if they hit certain hurdles, the other walks in with an amount already over the hurdles and negotiates the discount up front.
I guess the other question is exactly what is it in the agreement that you feel triggers a pooling situation? Is it the use of the valuation software? Is it the extra LVR? Storm had so many varied client situations as explained, how many fell under the CBA Home Loan / Colonial Margin Loan combination?
I ask this because if the extra LVR is the supposed trigger I could argue that any agreement made no difference to the advice. Storm always geared clients up to 50% or there abouts unless the client specifically requested a lower LVR. The change in the Margin Call LVR did not result in Storm recommending more borrowing in their advice, it was simply sold as additional "protection" they had arranged.
If I go to our providers and negotiate a better deal in some form for our clients (extra protection, lower fees etc) does that automatically mean I have entered into a UMIS?
Hi Doobsy!
Look! At this stage I am endeavouring to isolate the issues that will, I feel, be considered when our cases are considered in Court. I cannot state that "pooling" definitely occurred or what I have stated will be construed as "pooling" because this is a question for the Court to decide. What's more, it is a complex issue that a number of "suits" will be considering at length.
As for the 18th May 2008 agreement, my further postings will help to clarify its importance in my eyes - its influence for one on what occurred at the end of 2008!
OK Frank, thanks for the reply.
Devils advocate #2
My firm have certain preferred products that we use. We like them for their competitiveness in the fee area whilst maintaining a high level of usability and ease of reporting etc.
Extending your logic does this constitute pooling? We have never been a big enough group to receive volume discounts etc but I know they are available in the industry. If a dealer group promotes certain platforms/products to their adviser base because they will then receive a volume discount and therefore make more from the product helping cover costs, can that be argued to be a UMIS in disguise?
There is much talk about these behind the scenes discounts as "ripping off the client" and that any discount should be passed on. My understanding is that if it was passed on then some other fee would need to be increased as the licencee must remain profitable to retain the licence.
Plus is it all that different from an industry fund who automatically gets access to the full pool of monies from members and can negotiate a special price with a fund manager to manage the monies? One gets a discount if they hit certain hurdles, the other walks in with an amount already over the hurdles and negotiates the discount up front.
I guess the other question is exactly what is it in the agreement that you feel triggers a pooling situation? Is it the use of the valuation software? Is it the extra LVR? Storm had so many varied client situations as explained, how many fell under the CBA Home Loan / Colonial Margin Loan combination?
I ask this because if the extra LVR is the supposed trigger I could argue that any agreement made no difference to the advice. Storm always geared clients up to 50% or there abouts unless the client specifically requested a lower LVR. The change in the Margin Call LVR did not result in Storm recommending more borrowing in their advice, it was simply sold as additional "protection" they had arranged.
If I go to our providers and negotiate a better deal in some form for our clients (extra protection, lower fees etc) does that automatically mean I have entered into a UMIS?
Hmmm, found this site/forum this morning.....read with a lot of interest. Ok, I also was a storm client, as was my friends, family, work mates. Word of mouth, the best advertising. Friends of ours were with storm for some 10 - 12 yrs, they had tried and tried to get us to join them many a time, my biggest fear was that if they ever went under, they would close up shop and disappear.........well guess what happened. What annoys me the most is my in laws (75, 70) owe the banks 35k. Retirees, after losing my father-in-law last year my mother - in - law has been left with debt. How does she pay this back short of selling her house???? I am lucky, I guess, that I am still young enough to recover and hopefully get back on my feet. Anyway, Storm wanted me to do another step in December....After ringing my FP, yep all is good, even though I was in a margin call...apparently...but hey not to worry. Thank god I did not go through with it....After all the previous posts I have taken the time to read this morning, this is what I feel. I don't care that it may or may not have been my fault, when I pay someone for a service I expect service. Be it a sparky,plumber whatever. Storm took substantial fees from me and what have they left me with in return??? People will read this and say "Why didn't you do something?" They are supposed to be the advisors, that's why we went with them in the first place...Anyway I intend to go to lawyers find out where I stand, because Emmanuel, if you are reading this, I am sorely disappointed in you, your company and everything you did. Wish I could take back the last 12 months. Oh, how frustrating is it when you are trying to ring your FP and told they are not allowed to talk to you.....what a frigging joke.
Doobsy!
One further point on this. The Court will not be testing the legality of the scheme in terms of how it operated. Rather, the Court will merely need to establish whether it has all the ingredients of a managed investment scheme. If is is found to be so, then its illegality will stem from the fact that it wasn't registered. Any pooling that took place constitutes just one of the ingredients that make up a managed investment scheme. If all the boxes are ticked, then our case is proven.
This is a post of 3 years ago, exactly to the day, from a former client of Storm.
I can understand how Wizard_73 felt. It would be interesting to know whether he or she is any further on in certainty that their money will be recovered.
gg
GG
It would be great to have input from other Stormers who could contribute to this thread. I know my mate reads this thread but doesn't post as he feels it will only open him up to a tirade of criticism for his actions. I hope there are other Stormers out there who will run the gauntlet and add some new life and perspective by posting about their journey and experiences in this Storm saga.
And remember Stormers, you never have to respond to anybody or defend your position unless you choose to. That is a very powerful position.
S
Frank, i guess what i am looking at is even if umis is proven what do storm clients expect from it? Compensation from that point on? From day 1? ????
Hi Frank,
Will your further posts explain why you borrowed against your house, given you admitted it was unnecessary and provided no benefit? Will they do that?
Given your repeated claims that you had absolutely no say or responsibility for anything that happened when you were involved with Storm, I am guessing that you have a case against the banks for MAKING you borrow against your home?
Frank - Good info for all on the forum.
Can I play devils advocate to keep the analysis going and maybe to be thought provoking.
There is mention of the arrangement in May 07. Can it be argued that the Storm Strategy was exactly the same prior to this arrangement and had been for 5+ years therefore the arrangement did not materially change the advice given to the Storm clients?
Also and I don't have a clue on the legalities here but does that mean ONLY the additional investments done after May 07 fall under the UMIS? Any existing investments before that date do not?
Can CBA argue that the valuation software was used by Storm for all clients (not just CBA borrowers) to trigger Storm to recommend to all clients that they speak with their relevant bank and increase the valuation and therefore access additional equity? Or was it just CBA/Storm clients who had re-vals done? If it was everyone, does that show that the arrangement wasn't exclusive between CBA and Storm?
You discuss the arrangement affecting responsibilities. I point to my last post on this matter. Was the arrangement between CBA home lending even known about by Colonial Geared Investments who ran the margin loans? It was the miscommunication and misunderstanding about who was in charge of margin loans (Storm was by the way - we certainly expected to be allowed to contact any of our clients if it had eventuated, not have Colonial speak with them as they needed to talk to us to get the correct advice of what to do) that led to the increased losses, not the CBA home lending dept.
Look forward to part 3
Unfortunately Solly, I daresay there are many who, like myself more recently, have decided that putting up with immature and/or nasty posts is simply not worth the effort. Why open oneself up to attack merely to provide amusement or some form of self-gratification for total strangers who often seem thoroughly unlikeable people? Most of us are still hurting in one way or another, and quite frankly don't need any extra stress or irritations. Reliving the past can be cathartic - but most responses on this thread seem to seek only to rub salt into the wounds.
I'm not bothered by posts directed at me personally, but I'm quite disgusted by some of the venom and condescension shown towards some posters who are obviously still hurting quite badly.
I do know that members of ASF have the right to post what and where they feel - but you can't then wonder why you're left mainly talking to each other when those who fail to genuflect to you are met with derision and venom. Why would any ex-storm client reading this thread feel that their story or opinions would be met with an understanding or sympathetic attitude? I realise that some, like yourself, have been empathetic and helpful - but one has to wade through a good bit of muck to get to the posts of value. You only need to scroll up a little to find an interesting discussion between Frank and Doobsy, that is of actual value to the thread, interrupted by yet another rude and immature post from SJG1974.
I suspect your mate is not the only ex-stormer to decide not to engage with people he'd probably go to great lengths to avoid in the real world.
GG
It would be great to have input from other Stormers who could contribute to this thread. I know my mate reads this thread but doesn't post as he feels it will only open him up to a tirade of criticism for his actions. I hope there are other Stormers out there who will run the gauntlet and add some new life and perspective by posting about their journey and experiences in this Storm saga.
And remember Stormers, you never have to respond to anybody or defend your position unless you choose to. That is a very powerful position.
S
I'd also be interested in knowing what those who are involved in the Levitt action feel the outcome might be, should their action be successful.
I'd also value any opinions on why some have 'opted out' of the Levitt action - is it because they feel they won't be able to claim compensation from an ASIC win? Or do I have this backwards?
Doobsy, hope you don't mind me butting in here, but my reading of the bit I've bolded leads me to wonder if you think the desktop VAS software was owned and run by Storm, rather than by the bank? My understanding is that this was software developed, owned and used soley by the CBA for its own purposes. My understanding is that they used this method to revalue properties held by them as security for loans to Storm clients in order to expedite further lending to those clients. I believe the CBA even went so far as to provide Storm head office with a list of those mutual clients of both CBA and Storm who had equity available for further borrowings, following a revaluation using their VAS system, so that they could be directly "targeted" for a further "step". I would like to see this aspect investigated further through the legal system as I feel it was crucial in adding to the losses suffered by those Storm clients who also had home loans with CBA.
To the best of my knowledge, and I certainly could be wrong, the VAS system was used only by CBA on their own clients, and would not have been available for use by Storm on their clients who had loans at other banks - other banks presumably carried out valuations using their own methods, probably an actual inspection by a valuer.
Dock
Not at all. Maybe my devils advocate position leads the forum to believe that I am here to defend the banks. That is not it at all. I would expect and hope that BOQ North Ward and whichever was the main CBA TVL branch that they dealt with to have people strung up. I just don't think that CBA overall knew as much as people here automatically think they did.
My understanding of the valuation software was that due to the VERY close relationship between the townsville branch of CBA and Storm, they either had access at all times (even for non CBA clients) or maybe even a copy of the software loaded on computers at Storm HQ. If the second is true I will bet that CBA QLD and Australia did not know about that.
So I was inferring that if Storm did in fact have full easy access to the CBA software they could use it for all clients in their book and use it as a justification for "steps" even if it wasn't a CBA or Colonial Margin Lending client.
Just a side note on CBA
From what I can find, they held only about 1/3 of the home loans associated with Storm. Considering the size of CBA in the Australian market, this isn't all that high I would say.
It has almost 500 local branches around Australia. 1 (0.20%) of those branches had a relationship with Storm that was too close for comfort.
Just a side note on CBA
From what I can find, they held only about 1/3 of the home loans associated with Storm. Considering the size of CBA in the Australian market, this isn't all that high I would say.
It has almost 500 local branches around Australia. 1 (0.20%) of those branches had a relationship with Storm that was too close for comfort.
Hey Doobsy.... what you say here is exactly what the CBA has been paying their spin doctors to have the majority of you believe (they have obviously done their job well).... it was not just 1 ROGUE branch of CBA..... these arangements/deals were signed sealed and delivered from the very top.... Yes Ralph & co did know exactly what was going on...... hence the claim of UMIS... funny I thought that had been made abundantly clear.......Perhaps that is just an inconvenient truth !!!! And yes I know this is yet to be proven however we may not yet get to court..... with any luck the banks will fold at the "mediation" on Feb 23 & 24.
Hi Mash,
It was actually my post that used the words "one rogue branch of CBA" although I was posing the question that "even if" it was only one, does that let the entire bank off the hook?
I'm an ex-storm client, and very interested in the details regarding the nature of the relationship between the banks and Storm, and I must admit I was unaware that it has been made abundantly clear that Ralph and Co did know exactly what was going on. It certainly wouldn't be an inconvenient truth for me, and I would appreciate it if you could post further details in this regard. Are there any transcripts from court or enquiry sessions, or media articles etc that point to Ralph Norris being aware of the closeness of the relationship between any of his branches and Storm? If so, I'd be very grateful if you could provide a link please. I must admit to thinking this aspect was still a matter of dispute.
I would love to see the mediation meeting be the end of proceedings, but fear your hopes that the banks will "fold" may be a bit optomistic. I'm more of a pessimist - the banks have very deep pockets and are well able to fund ongoing legal action for several years if it suits them to drag the matter out. It may come down to a matter of publicity - their bottom line is likely to be the most important factor to a bank's board, and if profits may be threatened due to poor PR, that's more likely to spur them towards a mediation imvho. In the absence of negative media attention, I see no reason for the banks to make life any easier for those taking action against them - rather the opposite in fact.
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