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Management of employees

Righteo constable .... thanks for clarifying that.I undermean what you stand. :xyxthumbs
 
G'Day New Girl,

new girl said:
The others were all ex-police, army, navy (really tough people, who by the way, made sure my vocabulary became much more coulorful ;) )
Nothing wrong with a colourful grasp of the English language, it enriches your life and of those around you.. :D

Besides, in this day and age of political correctness, letting the odd expletive out every now and then relieves the stress that may have otherwise ended up in tearing someone’s head off.. :D

New girl.. 100 posts.. Hmmmm.. I've been lurking for quite a while and not managed 100 posts yet. Better get to it..

SMURF.. Any luck back at work with our disruptive employee??

Regards,

Buster
 
Smurf,

My own situation mirrors yours in a most uncanny way. The key thing to put it in perspective. As you have already said, the guy has been this kind of an employee for 10 years and you've been his boss for only 12 months.

As a manager of these people a handful of things have worked well for me:

* Sit down one-on-one and let them whinge. Make sure the points raised are focused objectively on the issues. Never take anything personally and never become defensive. Convey your understanding of their grievances, but privately, to yourself, realise that you have probably inherited a lot of these problems and while you can possibly address some of them you won't be able to address all of them.

* Change the guy's environment or responsibilities. In otherwords, break his rhythm or routine somehow. I've found that people like this need periodic renewal to keep them up out of their deep 'whinging' ruts.

If you can remain pleasant longer than he stays in his rut then he'll come around and respect you all the more (in my experience).

For what it's worth.
 
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