eSignal - registration issues

[EVarakova]

Hi
I have registered for eSignal over a week ago but have had no reply or log in details from them.

Is this the norm ?

 

[Wysiwyg]

Once you have paid for the subscription you will have access. If you have paid then common practice is to immediately contact them if no service is forthcoming.

 

[EVarakova]

Yeah Ive tried to register and just keep getting taken to a screen where it says a sale support will contact me within 2 days but nothing yet

 

[Wysiwyg]

Live chat and phone numbers are two options to try?

 

[EVarakova]

Yep Australia number no longer recognised :-(
I will wait for the US to come online later today and see if there chat starts working.

 

[Wysiwyg]

It is 9.30 pm Sun. New York now so chat should be on. Or

Australia: +61 3 9067 7000

 

[EVarakova]

Yep just goes to answering machine and then tells me service is unavailable
:-(

 

[Wysiwyg]

Oh that is poor service. I prefer IQFeed anyway.

 

[EVarakova]

May I ask why?
I am looking for a real time feed for my AmiBroker ?

 

[EVarakova]

Just looked at their site - do they do an ASX real time feed (not listed from what I can see)

 

[Wysiwyg]

Just looked at their site - do they do an ASX real time feed (not listed from what I can see)

No they don't to my knowledge.

 

[SuperGlue]

Hi
I have registered for eSignal over a week ago but have had no reply or log in details from them.

Is this the norm ?

Are you trying to get a free one month trial for eSignal service or a new subscriber?

 

[SuperGlue]

May I ask why?
I am looking for a real time feed for my AmiBroker ?

Not sure what you are trying to do but....
Goto Amibroker : "File" > "Database Setting"
You'll have to set the "Data Source" to "eSignal RT plugin"

 

[EVarakova]

I’m looking to subscribe SG
But having real problems getting someone to talk to and tell me how

 

[tech/a]

Had all sorts of Issues with E signal.
Getting bills for data I didn't sign up to.
Getting bills monthly for over a year after I cancelled sent endless emails
called ----

Gave up didn't pay so now I cant get anything from them.
Ferking useless!

 

[EVarakova]

Who did you go with Tech ?

 

[tech/a]

IB

For historical data for some testing I use Tickdata.

https://www.google.com.au/url?sa=t&...ickdata.com/&usg=AOvVaw08UqhDBmQk_KT0_QPytnZ5

 

[lgmqy2000]

I've been using esignal asx live feed with amibroker for years. Data quality has been good. Only had connection issue once. But I agreed their support isn't convenient since their Australian office phone supoort removed.