Australian (ASX) Stock Market Forum

Credit card fraud!

Good afternoon,

*Note, this is a Debit card, not credit.

I've recently been victim of credit card fraud, and am still feeling quite shocked, and violated.

I'm not entirely sure as to how the details were ascertained, but I knew something was suss almost immediately. On Friday afternoon, I noticed transactions that were not mine, but they were only of 'unavailable balance' status, and I could not actually see what they were. I called up my Bank, asked them if they could identify the suspicious transactions, but they said to call back on Monday! Grrr.

Well, come this morning, the transactions finally appear. All sorts of dodgy things. $120 all up in total! Fortunately I kept money out of the account when I became concerned.

One transaction which is particularly concerning, is some sort of credit-line company over in the US. I read up as to what they are, and they basically issue 7500 credit, 100% approval rate! I really thought that sort of nonsense was over with in the states :confused:

I have of course had the card blocked, and they're going to issue me a new one. They've also sent me a form for pay-disputes that I must now fill out in order to attempt to get a refund on these transactions, at any rate - this has all been quite stressful!

The one bill that has me concerned, is from this mob
https://firstfreedom.securepagehost.com/FFPv16_01/default.aspx

Would anyone advise that I contact the Police over this? I'm not sure if it's overkill or not, as thus far I believe that I have everything back under control ... :eek:

Any advice would be great guys.

I'd change banks; It sounds like yurs doesn't take credit card security all that seriously.
 
I would advise you to calm down, fill in the papaerwork and be patient, you will get your money back. There is no need to waste your time and energy (especially over $120) reporting this to police or investigating what the charges are for - leave this to the card issuer. This type of fraud is just a risk you have to accept with having a credit or debit card, there is no point taking it personally.

The only thing I would do if you aren't already is to start shredding all statements that contain personal information instead of throwing them straight in to the rubbish and to be careful about where you use a debit card (eg small online retailers).
 
Some banks allow having SMS transaction confirmation and if you don’t have too many transactions this might be the peace of mind you are after.

Doesn't this only apply for online banking transactions and not debit/credit card transactions. Besides, when they do identity checks I've heard they are also able to cancel your current mob. number and open the same number in another carrier to clear out your accounts anyway.
 
Bank law in Australia states that if a fraud is committed on your account (regardless of account type) and it is no fault of yours, then the bank legally has to reimburse you of all funds lost. So you will get your money back, its just the inconvenience of how long it takes.

Its worth notifying the police, they won't be able to do anything at a local level, but the information would be passed to Interpol, who track these, compile statistics and hopefully see patterns forming and can direct local law enforcement where the bad guys are.

The banks won't ever admit it publicly but they all get defrauded out of tens of millions each year and yes thats here in little old Australia.
 
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The banks won't ever admit it publicly but they all get defrauded out of tens of millions each year and yes thats here in little old Australia.


Wander why Banks drag their feet to introduce credit cards with electronic chip, unless it is not worth the effort.
 
Wander why Banks drag their feet to introduce credit cards with electronic chip, unless it is not worth the effort.

"Not worth the effort" or not worth the cost.

The thinking is that the current losses do not outweigh the benefits of the credit card networks.

Acceptable risk. Acceptable losses. Better than acceptable profits.

EChips would cost too much at this time on a large scale. Its cheaper to reimburse customers than implement the new cards.
 
creedance clearwater thread revival

http://www.voanews.com/content/fbi-...ign=en&utm_source=voa_news&utm_medium=twitter

excerpt
The FBI's New York office calls it the biggest such operation in history, lasting more than two years and involving undercover law enforcement agents in 13 countries.

Officials said Tuesday the operation protected 400,000 people from falling victim to credit card fraud, saving them more than $205 million in purchases using stolen information.

Twenty-four suspects were arrested - 11 in the United States while police arrested 13 others in Britain, Bosnia-Herzegovina, Bulgaria, Germany, Italy, Japan, and Norway.
 
I was victim to card fraud while on a visit home one time...very frustrating...

My wife is/was even worse, we're going to need a PI to help us!!:eek:


CanOz
 
With Call Centers selling info to any one with some loot, there is not much chance of not being scrammed some where in time.
 
With Call Centers selling info to any one with some loot, there is not much chance of not being scrammed some where in time.

Ya know though, in the last 7 years I've done a ton of online purchasing and yet the card fraud was perpetrated at a restaurant:(...go figure!

CanOz
 
Just a reminder to check your credit card statements. I've just discovered gambling debts via three separate charges on my card to over $2000.
 
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