Commonwealth Bank

[Prospector]

This is unrelated ,
but I`ve just received a request by comm.bank requesting our account details so they can upgrade their information and not lock us out, of our own account I presume,what do you all think should i provide our details? .
Why is it that with all the technology available these morons can still access supposed private information. :swear:

They just get lucky with an email address - I get spams like this when the email may only have 1 correct letter! An ebay email is doing the rounds at the moment!

Our business server was also hacked into about 3 months ago - and 'we' were sending emails to people asking them to verify their Amazon accounts! We got some nasty emails back to us telling us we were criminals - and a couple of others who realised we had been hacked into and advised us of the problem, and then Amazon themselves emailing us to tell us what had happened!

The internet is great but beware!

 

[Mofra]

As an ex-CBA employee (not from the branch) all I can say as advice is get a resume ready and look for alternate employment.

The CBA are by far the lowest paying bank, treat their staff worse than any of their peers and have the least interest in retaining quality staff.

I walked out a while ago into better conditions, better location and surroundings, better career prospects and a 25%+ payrise as a base. I still hear horror stories about how targets are being increased, less staff are left to do the processing roles and yes, there are breakdowns and stress leave galore. Culturally there is a serious problem in the "top-down" management approach currently employed by the organisation and I'm sorry to say stories like this even at the face to face level of the organisation are not surprising at all.

 

[StockyBailx]

Orrr, your not wrong. The Commo Bank has really been tea'in me of lately and as far as I'm concerned, the've got a consperioucy against me. I don't know why I've done nothin wrong to them, (it must be me good looks).
Sorry Professor or anyone else if I have gone off the subject, but I've really got to ask. Does anyone have on their monthly statment a debit from someone or some thing called Incrowd Investments? I do and I don't recall doing buisness with "Incrowd Investments" but never less, they continue to debit money from my account and I really need to know who they are. So Please!

Can anyone who works or worked at the Commo Bank tell who "Incrowd Investments" are?

Or does anyone at all know who they are?

Thanks for you time...

Stocky.....

 

[macca]

Hi Stocky,

A friend of mine had a mysterious charge appearing on his credit card, turns out the kids changed the ring tone on the phone.

The company charges per month for the ring tone, the fees advertised are not one offs but a download cost then a monthly rental.

 

[Julia]

Orrr, your not wrong. The Commo Bank has really been tea'in me of lately and as far as I'm concerned, the've got a consperioucy against me. I don't know why I've done nothin wrong to them, (it must be me good looks).
Sorry Professor or anyone else if I have gone off the subject, but I've really got to ask. Does anyone have on their monthly statment a debit from someone or some thing called Incrowd Investments? I do and I don't recall doing buisness with "Incrowd Investments" but never less, they continue to debit money from my account and I really need to know who they are. So Please!

Can anyone who works or worked at the Commo Bank tell who "Incrowd Investments" are?

Or does anyone at all know who they are?


Thanks for you time...

Stocky.....

Why don't you just ask the bank?

Julia

 

[bullmarket]

stocky

I would have thought the obviously smart thing to do would be to open a brand spanking new account, transfer the funds from the account with the so called 'mysterious' debits to the new account and then close the old account.

It looks to me you or someone has 'accidentally' given access or direct-debit access to your account.

Just close it and open a new one account

cheers

bullmarket

 

[Prospector]

Hey Mr Bull
I am having a similar issue at the moment but this time it worked in my favour!

We had our business webhosting done by ozemail and each month they would debit the required amount. Last month we cancelled our webhosting with them. Sent their accounts an email advising them to stop debiting our credit card immediately.

By extreme good luck our credit card expiry date was the end of April, and we have been issued with new ones. Today Ozemail accounts sent me an email saying that they were unable to process the debit due to the change in expiry date! Woo hoo - did I end them back a rocket email!!!!

Has anyone else dealt with ozemail - their accounts system is totally......., well, I cant say what it really is, but you get the drift. Their internet provision was pretty reliable though, such as well!

cheers to expiry dates....

 

[bullmarket]

Hi Mrs Prospector

Sounds like you were lucky in your case

Personally, we don't give ANYONE direct debit access for ANY payments, regular or otherwise - it's a huge no-no imo as shown by your experience.

btw....I think you'll find that if you read the 'fine print' of many direct debit agreements you might find that they require a letter with your signature on it to cancel a direct debit arrangement and not just an email because from their point of view anyone with access to your email account could send them a mischievous email cancelling a direct debit.

For all our regular payments we use CBA's scheduled BPAY payments feature within Netbank....it's like direct debit except that it is completely controlled by us from our end....I would imagine the other banks' online banking platforms would have a similar feature and so we don't see any need for direct debit at all.

cheers

bullmarket

 

[Prospector]

Hi Mrs Prospector

Sounds like you were lucky in your case

Personally, we don't give ANYONE direct debit access for ANY payments, regular or otherwise - it's a huge no-no imo as shown by your experience.


bullmarket

Yeah, yeah I know you are right! :

 

[bullmarket]

Yeah, yeah I know you are right! :

....

 

[bvbfan]

Direct debits are the royal pain in the a%^&
Watch out who you authorise, working in a branch I've realised don't ever give it to charities, gym memberships, real estate agents.

They never cancel the DD when a client requests and its a frustrating trying to case them up and get refunds.
And some of the charities seem to target people who don't understand English too well.

Cancelling a direct debit is relatively easy, need to fill in a form and provide details of it to the bank.

 

[StockyBailx]

Thanx again, I've tryed asking the bank, but they decline everything? I will ask them again(maybe some one else). Bloody top idea Bullmarket, that way who ever's having a go at my account, wont be able to find me. Unless "Incrowd Investments" is a commy deal.
Soon find out! But I would really like to know who they are?

Stocky......

-----Give the bank a $ recieve a penny-----