Valid point Mr T, but you name one "service" provider where the customers are happy about the fees charged.
Both Macquarrie and Babcock & Brown, amongst others, are in the business of making money. BNB have been in the investment bussiness for over 30 years and I am sure that this is not the first time that complaints have been raised.
I am sure that the comments are valid and the management of BNB and others are always treading a fine line between maximising profits for themselves and their shareholders alike. On the other hand they have to price their services accordingly to maintain competiveness and to attract the investors for their satellites.
Being a shareholder, I am not unhappy that they charge a premium and of course from a long list of investment fund managers there will be always some who complain.
I am confident the management of BNB have the expertise to handle this kind of criticism.
At the risk of sounding like a selfishl p*i*k, frankly speaking, I am not concerned about this from an ethical point of view. My concern is 100% based on this as a possible threat to BNB's future profitability. If:
a) These fees are a major portion of BNB's profit; and
b) The shareholders of these satellites find a way to reduce the fees;
then it might have a material impact on BNB's share price.