I consider myself fortunate in not having been faced with this regrettable situation.
Like yourself, I would not automatically take the word of any broker (given that their financial motivations may compromise the impartiality of their advice).
Have you directed this question to the care facilities that you're interested in?
They just might be able to confirm or refute the claims of the brokers.
Yes, when asked both facilities said it wouldn't make any difference - but then they would say that of course. There are so many regulations around aged care that they wouldn't dare admit to "managing" a waiting list I suppose. It's hard to know who to believe. On the one hand we have brokers saying if you don't use us you'll wait much longer for a vacancy, but a nursing home who denies priority is given to brokers. Yet everyone from Mum's GP, the lovely people who run a day respite centre, a dementia case worker etc all advising us to use a broker "to make everything easier and faster". I suspect some people find all the paperwork and payment options and terminology a bit hard to navigate and maybe that's why brokers seem to be so popular, but we've already handled all of that stuff. I guess I was wondering if anyone had been in my situation and upon using a broker found vacancies started appearing. It just goes against the grain to pay for a service when I've already done most of the work - but the couple of brokers I've spoken with wouldn't consider discounting their $700 - $1000 fee even though most of the work they'd normally do has been done already. I'm also skeptical about some of the places they may find vacancies - they're useless to us if they are in facilities we wouldn't consider for Mum. It might just boil down to engaging one if only so we can rest easy that we've done all that we can to improve her situation as quickly as possible, even if I suspect it may be a waste of money.