ABB - Aussie Broadband

[Dona Ferentes]

trading just above $3.00
.
More than 145,000 customers of Origin Energy’s broadband services are moving off Aussie Broadband’s networks to Superloop between July and October. But CEO Phillip Britt hopes some of those customers will switch to Buddy Telco, which started selling services on Monday.

“Where they might have gone Origin in the past they might go Buddy, or where they might have gone one of the other value providers in the market, they might go Buddy instead,” Mr Britt said.

While half the potential broadband market wants good service including the Australian-based customer call centres Aussie Broadband offers, the other half just want “broadband at a cheap price,” he said. “We’ve already seen really good sales coming through [today],”

Aussie Broadband has humans in its call centres and working on its live chat channel providing help for all kinds of internet problems. But Buddy Telco’s online chat channel will initially be propelled by automation and AI technology and only assist with connection issues. “If they can’t solve your problem then it switches over to a human on the chat,” Mr Britt said.
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there ya go!!.... because your call is important to us.

The Buddy proposition​

Aussie Broadband launches new digital first challenger brand leveraging automation and AI

Aussie Broadband has launched Buddy Telco, a new digital-first challenger brand aimed at disrupting the value-seeking NBN market in Australia, targeting 4 million households out of the estimated total addressable NBN market of approximately 8.3 million.

Buddy launched today with a simple and seamless digital-first experience. Users will be able to manage their connection, upgrades, outages and usage through the Buddy Telco app, website and Live Chat.

Services will be offered on a self-service basis only, leveraging Aussie’s years of expertise in automation and will incorporate machine learning for network and technical support. Buddy will be underpinned by Aussie’s award-winning network with connection to all 121 NBN POIs and the Aussie Fibre backbone.

 

[Miner]

trading just above $3.00
.
More than 145,000 customers of Origin Energy’s broadband services are moving off Aussie Broadband’s networks to Superloop between July and October. But CEO Phillip Britt hopes some of those customers will switch to Buddy Telco, which started selling services on Monday.

“Where they might have gone Origin in the past they might go Buddy, or where they might have gone one of the other value providers in the market, they might go Buddy instead,” Mr Britt said.

While half the potential broadband market wants good service including the Australian-based customer call centres Aussie Broadband offers, the other half just want “broadband at a cheap price,” he said. “We’ve already seen really good sales coming through [today],”

Aussie Broadband has humans in its call centres and working on its live chat channel providing help for all kinds of internet problems. But Buddy Telco’s online chat channel will initially be propelled by automation and AI technology and only assist with connection issues. “If they can’t solve your problem then it switches over to a human on the chat,” Mr Britt said.
.
there ya go!!.... because your call is important to us.

The Buddy proposition​

Aussie Broadband launches new digital first challenger brand leveraging automation and AI

Aussie Broadband has launched Buddy Telco, a new digital-first challenger brand aimed at disrupting the value-seeking NBN market in Australia, targeting 4 million households out of the estimated total addressable NBN market of approximately 8.3 million.

Buddy launched today with a simple and seamless digital-first experience. Users will be able to manage their connection, upgrades, outages and usage through the Buddy Telco app, website and Live Chat.

Services will be offered on a self-service basis only, leveraging Aussie’s years of expertise in automation and will incorporate machine learning for network and technical support. Buddy will be underpinned by Aussie’s award-winning network with connection to all 121 NBN POIs and the Aussie Fibre backbone.
View attachment 180824

Thanks @Dona Ferentes for the additional heads up.
Even though I am not happy with Telstra but stuck to them with no better support service provider, looked into scope of services for Buddy. Its have no value addition for me to switch.
Probably millions would have thought and will think same way
So ABB ready for funeral insurance now.

 

[divs4ever]

Thanks @Dona Ferentes for the additional heads up.
Even though I am not happy with Telstra but stuck to them with no better support service provider, looked into scope of services for Buddy. Its have no value addition for me to switch.
Probably millions would have thought and will think same way
So ABB ready for funeral insurance now.

well ABB has room for growth , whereas TLS is just about maxxed out ( before the future of NBN is decided )

investment-wise think of CBA and TLS with a view of market share and the likelihood of regulator decisions

whereas ABB ( and small rivals) have options and opportunities

 

[Miner]

As sown on Trading View

 

[divs4ever]

Aussie Broadband becomes a billion-dollar revenue business; declares inaugural dividend

Aussie Broadband Limited (ASX:ABB) is pleased to announce its financial results for the 12months ended 30 June 2024 (FY24).

FY24 highlights:
• Revenue increased 27% to $999.7 million1, compared to $788.0 million in the prior year
• EBITDA before non-recurring items increased by 34.5% to $120.5 million
• Gross Margin improved to 36.1%, up 0.7 percentage points
• Achieved operating cashflow before interest and tax of $128.2 million, up 54.1%from normalised FY23 operating cash flow of $83.2 million2
• NBN connections market share grew from 6.6% to 7.4%3
• Total broadband connections grew by 84,876 services (up 14% YOY) to a total of 684,299 connections as at 30 June 20244
• Acquired Symbio, a leading communications software company and provider of Software-as-a-Service capabilities, to strengthen wholesale and voice offerings
• Symbio EBITDA contribution delivered $12 million for the 4 months owned by Aussie, achieving the top end of the pre-acquisition guidance
• Upgraded synergies for Symbio of $8 million to $12 million
• Aussie Broadband Board announces an inaugural fully franked dividend of 4 cents per ordinary share
• Aussie Broadband was named the 2023 Roy Morgan Most Trusted Telco, and received the 2023 Customer Satisfaction Best of the Best award, the Internet Service Provider of the Year award (for the third consecutive year), and the Mobile Phone Service Provider of the Year award

Commenting on the Company’s operational and financial performance in FY24, Cofounder & Group Managing Director Phil Britt said:“Aussie has had an excellent year, delivering strong financial results again with EBITDA growth of 34.5% to $120.5 million and revenue growth of 27% to $999.7 million.
“In our 20th year of operations, we have evolved into a leading technology and communications business with our fibre infrastructure and Voice networks providing a1 Including 4 months’ contribution from Symbio.2
Operating cash flow before interest and tax normalised for one-off positive NBN billing change impact of $38.7m at 30 June 2023 3

For the purposes of a like-for-like comparison, Origin has been excluded from the FY23 and FY24 connection and market share figures.
Market share excludes NBN Satellite.4
Total broadband connections include services on the Opticomm, NBN and Aussie Fibre networks, and exclude Origin and Symbio.2
competitive advantage and setting the foundation for multiple growth pathways going forward.
All of which is underpinned by our award-winning customer service.“The acquisition of Symbio is proving to be a hugely positive investment, boosting revenue streams and strengthening the Group’s financial profile.
The contribution to Aussie’s results after just 4 months is substantial, adding $12 million EBITDA to the result.
“With a healthy balance sheet, we are in an enviable position to make strategic investment decisions – whether that is in our own assets and infrastructure, on mergers and acquisitions, or providing a return to shareholders.

“I am proud to announce that based on the strength of the Group's balance sheet, we are delivering a fully franked dividend of 4 cents.”

From humble beginnings to a billion-dollar revenue business

The Group’s revenue result of $999.7 million marks a significant milestone as Aussie Broadband becomes a billion-dollar revenue business.

Overall, gross margins increased to 36.1%, and the EBITDA before non-recurring items for FY24 increased 34.5% to $120.5million.

part of a larger release

i do not hold this share

hmmm not at the current price for me ( MAYBE later and cheaper )

 

[Dona Ferentes]

Aussie Broadband has declared an initial 4¢ dividend, as full-year revenue jumped 26 per cent to $99.9 million and profits climbed 21 per cent to $26.4 million.

Shares are 9 per cent higher at $3.40.