Who's your ISP and what plan are you on?

DB008 · 15 June 2010

Telstra Bigpond ADSL2+
I think that it's a 50gb per month plan. About $100 per month, l think from memory.
The result below, is about the quickest l've ever seen it at my place. Varies a lot though. I did the test 5 minutes later, twice, and it went from 49mb/s to 37mb/s and 19mb/s.

Wysiwyg · 15 June 2010

DB008 said:
Telstra Bigpond ADSL2+
I think that it's a 50gb per month plan.

Mate are you sure that speed is right? Like that is instant type of speed. LOL.

DB008 · 15 June 2010

Yes l am sure. I did not photoshop it.
Like l said though, it does drop down when there is heavy usage.
It's a good speed, but honestly, l don't use it to it's full potential. All l do is check e-mail and shares.

nulla nulla · 15 June 2010

DB008 said:
Telstra Bigpond ADSL2+
I think that it's a 50gb per month plan. About $100 per month, l think from memory.
The result below, is about the quickest l've ever seen it at my place. Varies a lot though. I did the test 5 minutes later, twice, and it went from 49mb/s to 37mb/s and 19mb/s.

DB008 said:
Yes l am sure. I did not photoshop it.
Like l said though, it does drop down when there is heavy usage.
It's a good speed, but honestly, l don't use it to it's full potential. All l do is check e-mail and shares.

You must be living right on top of the telstra exchange. Interesting that the upload speeds were still under 1 megabyte.

nulla nulla · 15 June 2010

DB008 said:
Telstra Bigpond ADSL2+
I think that it's a 50gb per month plan. About $100 per month, l think from memory.
The result below, is about the quickest l've ever seen it at my place. Varies a lot though. I did the test 5 minutes later, twice, and it went from 49mb/s to 37mb/s and 19mb/s.

Your proximity to the telstra exchange must be close and the quality of the copper inbetween your place and the exchange must be excellent. As a matter of interest, what modem/router are you using?

gav · 15 June 2010

Far out, and I thought my internet was fast! (17MB to 19MB) I live about 500 metres from the exchange.

DB008 · 15 June 2010

Don't know where the exchange is, must be close by the sounds of it.

Standard Telstra Modem. Came in the mail. Thomson Gateway something?
Interestingly though, the copper line from the street to the house is very bad. When l make a phone call, l can hear cracking noises in the handset, that's how bad it is. Telstra won't fix it and when l had Optus before, they said it was Telstra copper line, they should fix it. Talk about passing the buck.

Julia · 24 November 2010

I'm completely fed up with Westnet. They continually advertise that they are vcted No. 1 for customer service. There's an easy explanation why:
if you have a problem which is solved over the phone then they send you out a customer feedback form where you tick that all is good.

But if they are unable to help (I've just spent an hour on the phone with them because of pages taking more than two minutes to load and they have no idea why, but put me through a heap of 'troubleshooting ' all of which made no difference at all), then you don't receive one of these feedback forms.

So they guarantee that all the 'feedback' they receive is positive. What a con.

Can anyone recommend an ISP who is able to provide good, consistent connections?

drsmith · 24 November 2010

I got 10.44mb/sec (Iinet ADSL2+), about 1km from the exchange.

derty · 25 November 2010

I used to be with Westnet quite a while ago and they were great, though I believe they have slipped a bit since then. I now use Internode and have had not problems with them at all. My exposure to their customer service has been excellent to date.

Have a look at the whirlpool site for a good comparison of ISP providers and also each ISP has a forum where you can see some of the issues that customers are having. http://bc.whirlpool.net.au/

Boggo · 25 November 2010

I have used Internode for over four years now and seldom if ever have any issues, I would have no hesitation in recommending them.

I am on the 30 gig $49.95 plan
http://www.internode.on.net/residential/broadband/adsl/extreme/

Included in that is the nodephone voip with up to $10 of free calls
http://www.internode.on.net/residential/home_phone/nodephone/call_rates/

I did purchase a Billion wireless modem from them which they had configured so all I had to do was plug it in and attach a $19.95 cheapie phone from Dick Smith and I make cheap calls worldwide.
http://www.internode.on.net/residential/home_phone/nodephone/hardware/

drsmith · 25 November 2010

JimmyJimbo said:
Razza + those with VOIP,

How is the quality? ie: does it sound exactly like a "normal" telephone?

When I think of VOIP, I think of the sound of the Indian Telemarketers, or when you call some of the Share Registries in OZ, and when no one is speaking it "cuts out" until some starts talking again.

I purchased a Linksys VOIP thing-a-me that connets to a 4-port router and subscribed to Iinet's $10pm VOIP talkpack. Calls take longer to dial than landline and occasionally there are issues at the other end such as voice loudness (my voice is too quiet) and echo which I have not yet been able to isolate.

It does not inspire me to turf the landline quiet yet.

son of baglimit · 25 November 2010

Boggo said:
I have used Internode for over four years now and seldom if ever have any issues, I would have no hesitation in recommending them.

I am on the 30 gig $49.95 plan
http://www.internode.on.net/residential/broadband/adsl/extreme/

Included in that is the nodephone voip with up to $10 of free calls
http://www.internode.on.net/residential/home_phone/nodephone/call_rates/

I did purchase a Billion wireless modem from them which they had configured so all I had to do was plug it in and attach a $19.95 cheapie phone from Dick Smith and I make cheap calls worldwide.
http://www.internode.on.net/residential/home_phone/nodephone/hardware/

im with internode and agree, cannot complain. apparently run by a tech head who empathises with users so does his best to maintain quality first.

i used the whirlpool forums to help decide - users telling everyone their thoughts.

56gsa · 25 November 2010

Iinet naked DSL 50GB/50GB (peak/non-peak) 69.95 / month free calls on VOIP (BOB) within Oz

liked the customer service so much after moving from Telstra i bought some shares (@2.20 sold at $3 which paid my bills for a couple of years!)

500 metres from exchange

nulla nulla · 25 November 2010

DB008 said:
Telstra Bigpond ADSL2+
I think that it's a 50gb per month plan. About $100 per month, l think from memory.
The result below, is about the quickest l've ever seen it at my place. Varies a lot though. I did the test 5 minutes later, twice, and it went from 49mb/s to 37mb/s and 19mb/s.

Kind of odd that the ISP rating is still only 2.5 stars with a speed of 49 download and .8 upload. My speed is still arround 7.5 download and .8 upload and the star rating is also 2.5.

DB008 · 28 November 2010

Moved to Sydney a few months ago.

Oldies have been using Internode for years and never had a problem. Ever.
From memory, on a 50gb plan with VoiP, for $50. SOHO plan maybe? Uploads don't count either.

Speed test is below. (wireless to my laptop)

As l said in a previous post, you can do the test 5 minutes later and get totally different results due to how many users are on the bandwidth at the time.

Nulla, more stars on this rating. Strange if l don't say so myself.

pixel · 28 November 2010

You guys don't know how lucky you are.
I'm on ADSL2+ over copper, nominally with AAPT, but the exchange only has iiNet or iPrimus gear I'm told. So it must be on-sold. Quite reliable, can't complain (touch wood). Last breakdown was in March after the big storm, when all cable channels drowned and our suburb was left powerless for 2 days, phone-less for nearly 2 weeks. Couldn't even blame Telstra for that one.

Still, for my purposes: trading and watching the odd youtube vid, it's sufficient. Up to $50 worth of calls around the world, line rental, 40GB downloads, free uploads: $99/month

Logique · 28 November 2010

At the risk of seeming a complete innocent,
how do you do that impressive speed test, is it as simple as browsing to speedtest.net and following the instructions? Have just gone to ADSL2+ (Telstra) and would like to test the speed.

Julia · 28 November 2010

Re my earlier question and following about ten days of minimal connection success, problem was finally diagnosed as unstable modem. New one now in, and all is well, thank heaven.

To paraphrase Mr Rumsfeld, 'we don't know what we don't know'.

newbie trader · 28 November 2010

Have recently upgraded our net. To get anything over the 64kbps we were getting with optus we had to change to Telstra (and pay significantly more money). We now get 100gb of cable a month.

We get about 10mbps with wireless and 20-30mbps wired. Upload is about 1.1-1.3.

Who's your ISP and what plan are you on?

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