- Joined
- 15 January 2008
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Good to hear they finally problem solved your issue Julia.Re my earlier question and following about ten days of minimal connection success, problem was finally diagnosed as unstable modem. New one now in, and all is well, thank heaven.
To paraphrase Mr Rumsfeld, 'we don't know what we don't know'.
99.9% of the time all is fine. However, when issues arise we are usually at the mercy of the ISP and good and courteous tech support are worth their weight in gold.