What type of internet connection do you have?

Julia said:

ADSL from Westnet. Great service from Westnet. You get a real person on no more than the third ring when you phone. They follow up all queries with email to check that all is well and offer a reliable virus checker on all incoming emails. In the last year, have experienced only one outage and that was for just over an hour.


Julia

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Seeing this thread revived, I read with some sense of irony my above comments. Since that post, they have gone downhill bigtime. Never get to speak to a person when I phone now. Hold on for ages and eventually leave a message for a call back. That sometimes doesn't happen until the next day.
They concede they are understaffed and that the service has plunged and say they are attempting to address the problems.

I haven't needed to contact them for a month or so now, but dread having to do it when the time comes. They are unfailingly polite and pleasant, but that's pretty irrelevant when you can't actually get to talk to someone.

So, no longer a recommendation from this customer.

iBurst. It kinda sucks, but it means I don't have to have a fixed line.

Will probably go back to adsl when I eventually buy my own house.

m.