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- 3 July 2009
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Of course it's possible there is a fault in the line somewhere by NBN co. It's quite apparent by your confusion over gbps and mbps that you're not in a position of expertise to comment on the matter. But from your comments your friend must have purchased a 12mbps plan which is the slowest plan available. So I question if your friend has the latest firmware update for his modem which may be causing the issues, my FTTN speed doubled after applying the firmware update. Unlikely as extreme as you mention but his ISP might be too congested because they haven't purchased enough CVC capacity, this isn't a fault of NBN.
FTTP isn't a lottery like FTTN, your friend should be able to access 100mbps if he wants so there is a problem somewhere there that can be fixed. Me, well mine is running smoothly at 30mbps and the only way to access the 100mbps is to do what Labor planned in the first place and rip up the copper and replace it with fibre. I'd much rather be in your friends position that has a fixable solution.
Thanks for the info overhang, I will pass it on. The modem was supplied with the install, so you may well be right.
The gb/s as opposed to mb/s was my mistake, thanks for the correction, will try and post before the sunset red has set in.