I have been chasing Kleenmaid since May 2008, for a $900 account being for warranty repairs that I performed for their company.
I found them to be extremely elusive; they came up with a different excuse every week as to why the account wasn’t paid.
They had a 5 stage handball setup that took around 3 months to complete, as the person responsible at each stage was never in the office, and never returned your call. After the 5th stage they would send you back to stage one. When I informed them that I had sent the invoice in 3 months ago, they would reply that the process had to be restarted as information had been misplaced.
They would ask for the invoice to be re sent, and the process would begin again.
I have never met any company as good at dodging their creditors.
They would say that court action was not going to do anyone any good; we would prefer to resolve this. To resolve it meant going back to stage 1.
We put the debt in the hands of a mercantile agent, and Kleenmade just put them through the same loop.
Never at any stage did I get the feeling that the company would make good the debt. They never gave the slightest hint of concern with threats of legal action. They were probably thinking "Stand in line Buddy".
I find the claims by staff etc of their trading whilst insolvent to be quite probable. On Today tonight 23/4/09 they showed evidence of one of the Directors spending big time on private prime beachfront Goldcoast real estate under the wife's name at the same time as receiving large amounts selling a franchise.
This is typical behaviour of directors preparing to pull the pin and leave massive debts.
I hope that if all of this proves to be correct, that these guys do some jail time.
I found them to be extremely elusive; they came up with a different excuse every week as to why the account wasn’t paid.
They had a 5 stage handball setup that took around 3 months to complete, as the person responsible at each stage was never in the office, and never returned your call. After the 5th stage they would send you back to stage one. When I informed them that I had sent the invoice in 3 months ago, they would reply that the process had to be restarted as information had been misplaced.
They would ask for the invoice to be re sent, and the process would begin again.
I have never met any company as good at dodging their creditors.
They would say that court action was not going to do anyone any good; we would prefer to resolve this. To resolve it meant going back to stage 1.
We put the debt in the hands of a mercantile agent, and Kleenmade just put them through the same loop.
Never at any stage did I get the feeling that the company would make good the debt. They never gave the slightest hint of concern with threats of legal action. They were probably thinking "Stand in line Buddy".
I find the claims by staff etc of their trading whilst insolvent to be quite probable. On Today tonight 23/4/09 they showed evidence of one of the Directors spending big time on private prime beachfront Goldcoast real estate under the wife's name at the same time as receiving large amounts selling a franchise.
This is typical behaviour of directors preparing to pull the pin and leave massive debts.
I hope that if all of this proves to be correct, that these guys do some jail time.
