As you guy's are all concerned about Jetstar please consider two related issues when you fly off on your next trip. Firstly with economic fears spreading from overseas. I recently noticed that airlines are no longer offering discounted return flights. Long term booking risks can be reduced by only booking TWO single fares to avoid loosing your return flight if your airline goes into a nose dive.
The second warning and issue affected me when I booked a ferry fare through the UK agency, Direct Ferries in the UK. I cancelled 6 months in advance and the agency refused to refund the fare. The actual Ferry company in Ireland was happy to refund but Direct Ferries held on to the money which was in their account and not in the ferry companies account. BEWARE - In the EEC, you will receive no consumer protection from the law as protection is only offered to EEC residents, unlike visiters who come to Australia as ther are protected by Australian consumer laws. Clearly having no consumer protection in the EEC leaves the door open to any operator to make up the rules and take the money.
The second warning and issue affected me when I booked a ferry fare through the UK agency, Direct Ferries in the UK. I cancelled 6 months in advance and the agency refused to refund the fare. The actual Ferry company in Ireland was happy to refund but Direct Ferries held on to the money which was in their account and not in the ferry companies account. BEWARE - In the EEC, you will receive no consumer protection from the law as protection is only offered to EEC residents, unlike visiters who come to Australia as ther are protected by Australian consumer laws. Clearly having no consumer protection in the EEC leaves the door open to any operator to make up the rules and take the money.