But I cannot convert my AUD into USD because this has been deemed as a 'margin' trade and actively refused by the system. This FX conversion trade never got the chance of being transmitted at all, so the cutomer service rep got all confused unsure of what trade I was talking about. Eventually, after wasting more than 1 hour in the Australian midnight, neither the trade issue rep or the guy at the phone trade desk can help. .
their homepage info explicitly says FX trading is not affected by the margin restriction. did the customer service rep explain that?