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"Victoria's child abuse hotline reportedly failed to answer 20,000 calls for help in an 18-month period with some people waiting two hours to speak with an operator."
http://www.news.com.au/national/bre...d/news-story/d9628c7aa645722c629c13d2e39339ca
http://www.news.com.au/national/bre...d/news-story/d9628c7aa645722c629c13d2e39339ca
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