Go Markets any good for forex?

[professor_frink]

If you have already clicked on the pending order edit to bring up the trade box and then whilst you have the order box open but before you press to edit it is filled, then it would cause this problem.

I am happy to post the journal from our server on here with your permission, but it clearly shows your order being filled 17 seconds before the modification was cancelled due to the order not being pending any longer. The journal then shows you logging in to the platfrom and closing the trade.

Why would we want a client to not be able to place a stop loss? That makes no sense - there is no way to know which way the market is going and think about it, if we really wanted people to lose money then you having a stop is a good thing!

I would have thought that as a moderator of a site which involves discussions about Forex then you would have a better understanding of how orders are processed.

The repeated posts also make the thread very difficult to read for everyone else.

As for your comment about your volume and being 'fobbed off' that is not true. When looking at a trade we do not take into consideration how much you trade - that would be unfair on someone doing nano lots! We looked into the trading journals and gave you an answer. Just because you did not like the explanation given to you doesn't mean you were fobebd off.

Regardless, I see no point in continuing to dispute this trade on a public forum. If you have a genuine complaint then of course contact us directly.

Chris, I'll send you a PM in a few minutes in regards to this post and carry it on privately for the time being

 

[PR@GoMarkets]

Hi Ladies and Gents,

I just wanted to drop a quick note to say that we will no longer be posting on Aussie Stock Forums in a PR capacity. We joined originally to give helpful assistance to clients and to add a further method of communication, but we have recently seen a diminishing value of doing this. With various forum posts containing inaccuracies and misinformation it becomes difficult to argue our positions without further misinformation/misunderstanding being given by so called clients.

It has become clear to us why other companies do not join in with online forums and we have decided that it would be worthwhile us taking the same position.

We of course encourage discussions regarding trading with Go Markets and if anyone has questions or requires more information we recommend they contact us directly.

Regards,
Go Markets

 

[supermatt]

fair enough to! seems plenty of people love to bitch on a forum behind their computer screens. come on guys just call them and speak to them. hardly productive sitting on here bad mouthing what i would consider one of australias best forex brokers.

thanks alot for all of you who made go markets end there stint on this forum. I did enjoy their presence here, it is a shame you had to ruin it for us people who did enjoy there updates on this thread.

 

[professor_frink]

fair enough to! seems plenty of people love to bitch on a forum behind their computer screens. come on guys just call them and speak to them. hardly productive sitting on here bad mouthing what i would consider one of australias best forex brokers.

thanks alot for all of you who made go markets end there stint on this forum. I did enjoy their presence here, it is a shame you had to ruin it for us people who did enjoy there updates on this thread.

I only posted on here after sending Chris a PM that he didn't respond to, contacting them via their live chat section of the website and then spending near on an hour going back and forth on the phone.

After Chris posted here yesterday I took up his offer of sending me Go's server logs by sending him a PM requesting that he email them to me. So far there has been no response to my PM and no email.

Will update further if that changes.

 

[Trembling Hand]

fair enough to! seems plenty of people love to bitch on a forum behind their computer screens. come on guys just call them and speak to them. hardly productive sitting on here bad mouthing what i would consider one of australias best forex brokers.

thanks alot for all of you who made go markets end there stint on this forum. I did enjoy their presence here, it is a shame you had to ruin it for us people who did enjoy there updates on this thread.

Blah Blah Blah. They come - they go. Its always a problem because there is a unequal communication level. One assumes the other is wrong and uniformed as well as just after losing trades to be scratched. Where the other is feeling riped, very hard to communicate with that in the back ground whether consciously or not.

You will ALWAYS have this issues with "brokers" that are not executing into a recognised and independent market, like stocks & futs. And lets face it brokers do this stuff as a marketing idea first and for most. They don't do it as method to give "helpful assistance ". They would love to just pimp their product and clear up the odd misunderstanding when its works towards one of their "selling points" but anything past that and as Chris has pointed out it has "diminishing value of doing this" to them.

They love the up side but cannot take the down side. That's the way it goes. Business have not really figured out how to play in the 2.0 space very effectively.

 

[Robshan]

It's hard when you're dealing with a breed of people that think that the internet is a great place to air dirty laundry about sour relationships.

 

[Trembling Hand]

It's hard when you're dealing with a breed of people that think that the internet is a great place to air dirty laundry about sour relationships.

What does that mean? Anyone with a negative point has a "sour relationship".

What a load of drivel.

 

[Robshan]

That wasnt what I said .... I think that airing a negative point of view is fine.

My post was in response to your comment

They love the up side but cannot take the down side. That's the way it goes. Business have not really figured out how to play in the 2.0 space very effectively.

I was voicing that business diplomacy is not an easy endeavour when dealing with a negative situation in a public forum given the change in culture over the past 10-15 years.

 

[sinner]

Interestingly that the ones complaining have only a few post. It seems that go markets, although they have their share of technical problems just like any other provider, they also seem to attract more than their fair share of trolls from other brokers who clearly have a great deal to gain in discrediting a very good competitor.

In fact a few have been kicked out of here over the history of this thread as they where court doing that very thing. Probably the same ones trying to discredit this thread on FF???

Hi TH,

I am sorry if I caused any drama over this issue.

Just spotted the posts over there, remembered James Austin saying the same thing so I thought would link the two together because he was told "he was the only one having the issue".

I have no beef with Go, or any reason to discredit them. Only wanted to pass some info from one trader having problems to another.

I feel the fact that Go is withdrawing from this forum is exactly as you said, they want the good but not the bad. Especially if it means multiple users who have all been told by their broker they are the only one having an issue manage to connect and prove the broker wrong.

Happy trading, all.

 

[James Austin]

hello Sinner

yes I do have trouble with go's "at market" orders, they are delayed when using my real account, for a reason that no one has been able to solve.

To Go's credit, they did make considerable effort to solve this for me, but were unable to.

2 interesting facts:

1] all demo trades execute with lightening speed

2] if I send a second "at market" order within seconds of the first one (which almost always delays), it wont delay, it will go through at speed.


None of it makes sense to me. Fortunately, my style of trading lends itself towards limit orders. I just hope they dont play up. But so far, so good.

James

Hi TH,

Just spotted the posts over there, remembered James Austin saying the same thing so I thought would link the two together because he was told "he was the only one having the issue".

 

[damosdmf]

i love go-markets i have been with them a little while and have had no problem my emails are responded to within ten minutes of me sending them. i have had a few connection probs nothing huge maybe a 5 second drop out but nothing to get aggrevated about. deposit was fast i get no freezing when placing an order with many other brokers i have. i have no problems closing an order which other brokers i have in my opinion go-markets A+ so far

damo

 

[admans]

All you happy traders with go I would be interested in seeing some mt4 results posted, as i would assume you must be making some cash being as happy as you all are. Since november i began to experience difficulty with trade times being extremely slow and not being able to modify orders, and hearing the same "it must be your end" and even worse calling the night desk and having a guy that could barely speak english hang up on me repeatedly, but of course perhaps it was just my bad luck and bad connection??? unfortunately i have taken the time to check some other forums and they seem to be gaining a similar ring with regards to execution times...

 

[Robshan]

All you happy traders with go I would be interested in seeing some mt4 results posted, as i would assume you must be making some cash being as happy as you all are. Since november i began to experience difficulty with trade times being extremely slow and not being able to modify orders, and hearing the same "it must be your end" and even worse calling the night desk and having a guy that could barely speak english hang up on me repeatedly, but of course perhaps it was just my bad luck and bad connection??? unfortunately i have taken the time to check some other forums and they seem to be gaining a similar ring with regards to execution times...

I have trades posted on my blog site .... I haven't had any issues with GoMarkets at all in the past coulple of weeks back on a live account ... execution is the same as it was on demo.

 

[professor_frink]

i love go-markets i have been with them a little while and have had no problem my emails are responded to within ten minutes of me sending them. i have had a few connection probs nothing huge maybe a 5 second drop out but nothing to get aggrevated about. deposit was fast i get no freezing when placing an order with many other brokers i have. i have no problems closing an order which other brokers i have in my opinion go-markets A+ so far

damo

I have trades posted on my blog site .... I haven't had any issues with GoMarkets at all in the past coulple of weeks back on a live account ... execution is the same as it was on demo.

Interesting to note that despite you guys saying nothing is wrong, GO have decided to do a full system rebuild this weekend.



Chris did get around to emailing me the copy of GO's server logs on Thursday, and they have amended my account back to where I was trying to place my stop orginally on my trade on Tuesday night, which was most appreciated and good to see.

However couldn't get a reply out of him to my questions about the multiple inconsistencies between the log at my end and GO's server log.

Perhaps that's why they are doing a system rebuild this weekend, though can't be sure on that one as Chris won't reply to my emails

 

[Robshan]

Interesting to note that despite you guys saying nothing is wrong, GO have decided to do a full system rebuild this weekend.

That will be interesting ....

I may not notice the absolute precision of the order entry time lag as I dont trade under a 4hr time frame and I dont chase the market with increased volatility. Maybe there is a lag I dont know, but it hasnt affected my ability to close for decent profits.

 

[nunthewiser]

Chris did get around to emailing me the copy of GO's server logs on Thursday, and they have amended my account back to where I was trying to place my stop orginally on my trade on Tuesday night, which was most appreciated and good to see.

And that is fairplay .......... Good on them ..... Not to many other Brokers/Providers willing to take the blame and rectify financially

 

[nunthewiser]

i love go-markets i have been with them a little while and have had no problem my emails are responded to within ten minutes of me sending them. i have had a few connection probs nothing huge maybe a 5 second drop out but nothing to get aggrevated about. deposit was fast i get no freezing when placing an order with many other brokers i have. i have no problems closing an order which other brokers i have in my opinion go-markets A+ so far

damo

Sounds like a paid advertisement darl ................. any steaknives?

 

[damosdmf]

not a paid advertisement the truth they r a good broker. i have been trading forex for like 3 or 4 months i know not long but i have been through all the brokers and go seem the best to me mainly cause there an asutralian company and i dont wanna send my money overseas

damo

 

[CFD]

I was voicing that business diplomacy is not an easy endeavour when dealing with a negative situation in a public forum given the change in culture over the past 10-15 years.

Indeed. I appreciate the time they spent here and wish they would keep this line of communication open. However there is little point in their doing so if it does not generate any goodwill on their behalf.

Good luck with the blog (and trading).

 

[sinner]

Chris from Go is now answering questions and similar on forexfactory.

Apparently we aren't worth their time but FF is (gee, I wonder if the fact that Go is apparently now a FF "preferred broker" has anything to do with it?)