Four Corners, Telstra & Americanisation

[Santob]

Telstra telecom, has always being a shocker for service and whatever else they did,frankly I doubt that the workers actually knew they were there to work,I think maybe they honestly believed that we were there as a nuisance.Now that they are expected to work they whinge,bad luck,why do you think Optus has a different culture,they never had time to implement the telstra culture or maybe not being government owned they never had people willing to turn a blind eye,at any rate the problems at telstra are long standing maybe the reason why they had to get foreigners to actually try and fix the problems.As a telstra shoreholder I look forward to when telstra is actually run as a business and not a fiefdom of the person who answer the phone or drives the truck.

What you'll probably get is a well paid lot of executives, underpaid and disgruntled staff and all desk jobs outsourced to India. Still worth the whinge then?

 

[visual]

Santob you sound like someone who`s missing out on all that free stuff.That as a taxpayer I`m paying for and now as a shoreholder I`m still paying for.

By the way I disagree with you about disgruntled staff,
just the other day a telstra technician attended my house,took all of five minutes to fix the fault and then only stayed outside my house for all of ten minutes in the past he would`ve got the herald sun out and spent the best part of an hour.

 

[Uncle Festivus]

So much whining and whinging about Telstra and the way it does business,maybe thats what it took,treating people like workers after decades of them treating the company like it was their own personal fiefdom.As a tax payers it used to annoy me immensely to hear of people constantly talking about the tools that they had stolen from Telecom as it was known then,or when the company threathen a crack down to hear of people asked to look after all the stolen tools that the police might find in their garage.The reason telstra employees are finding it hard now is because they`ve had it way too easy in the past.Good on the Americans for cracking down.

I think you are about 10 years behind the times there visual. Those day's are well and truly gone for not only Telstra but most of Australian industry - just have a look at the coal mines for capitulation.
I can only assume you have some sort of chip on your shoulder for why would you approve of the current management & the Americanisation of Telstra at the expense of Australian workers, who are literally paying for it with their lives.
So you must be really satisfied with Telstra's service then?. Are you with Telstra?
Long after these poor excuse for managers have ridden off into the sunset with their multi million bonuses Australians will be cursing both them and the short sighted politicians that were responsible for the whole basket case that is the public telecoms infrastructure (of which by the way we already owned before we were politely offered to buy it off ourselves)