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If my experience can be extended,while i always self manage6 trips previously, our let's the f out asap flight will go thru an agent if only to be covered for expected delays, borders locks and exit reentry quotasFlight Centre says its business travel customers now book their trips just under eight days prior to travel, compared with 16.7 days pre-pandemic.
The average business trip has reduced by 1.5 days from 5.8 days to 4.4 days.
“Our customers have also relied more on booking with a person (in addition to our online services) for peace of mind, the latest information and expertise,” GM James Kavanagh said.