Etrade not reliable

[master82]

This morning for nearly half hour I can't see the market depth on Etrade and when I tried to sell ANZ at $17, the order was rejected due to that "the code ANZ is not a valid equity" - , so I missed the price.

I also have a Commsec account and thinking to transfer all my holding from etrade to it because Commsec website is faster and more reliable than etrade.

I know I need to download a form from commsec but how long will it take to transfer and how much Etrade will charge me for that?

Thanks for the help.

 

[nunthewiser]

LOL commsec ...... and reliable in same sentence ??? .ooops sorry for that but that made me giggle . protraders 1 and 2 about the most unreliable platforms i have ever seen , there customer service is a joke but hey there cheap . i moved to etrade and never looked back , luvvem to bits , even get a xmas hamper off them each year

 

[nunthewiser]

transferring stock between brokers is free

 

[Aussiest]

82,

I used to use E*trade and i experienced the same problem as you, and a bit more. I told them time and time again what the problems were, but nothing was ever done. Instead, they seemed more interested in presenting a 'good looking' site.

I don't want to bag E*Trade, but their platform isn't that good. I was even asked why i was changing brokers when i moved and i repeated to them the same problems i identified in the surveys. I just got sick of trying to tell them.

Moving brokers is free, but it will take a few days for your stock to transfer...

Good luck!

 

[MichaelD]

Hmmm.

Broken platform on the open - that's CommSec's trick on capitulation days.

 

[master82]

82,

I used to use E*trade and i experienced the same problem as you, and a bit more. I told them time and time again what the problems were, but nothing was ever done. Instead, they seemed more interested in presenting a 'good looking' site.

I don't want to bag E*Trade, but their platform isn't that good. I was even asked why i was changing brokers when i moved and i repeated to them the same problems i identified in the surveys. I just got sick of trying to tell them.

Moving brokers is free, but it will take a few days for your stock to transfer...

Good luck!

Aussiest

During the transfer, can you still trade your shares ?

Thanks

 

[bas]

You can still trade them. Original broker will deliver until they are transferred to new HIN. Can't see why it would take a few days though.

Etrade was delayed yesterday avo, market depth wasn't updating.

Get what you pay for though i guess.

 

[nunthewiser]

You can still trade them. Original broker will deliver until they are transferred to new HIN. Can't see why it would take a few days though.

Etrade was delayed yesterday avo, market depth wasn't updating.

Get what you pay for though i guess.

not on my screen it wasnt , power etrade working a dream , might be a problem at your end as mine runs fine and really only had one glitch on it in last 3 months, lol protrader is a glitch every 3 minutes , yes u get what u pay for