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CommSec Web Trading Platform - FAQ and Tips
- Thread starter raja71
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Re: CommSec Questions
...and Commsec related question -how do you sell before you've received the SRN? This doesnt come with the contract note from Commsec....but from the share registry. In my case by snail mail...is there another way I should be doing this?? Thanks for the advice.
...and Commsec related question -how do you sell before you've received the SRN? This doesnt come with the contract note from Commsec....but from the share registry. In my case by snail mail...is there another way I should be doing this?? Thanks for the advice.
Commsec queries
this thread is for any queries about commsec that people want to know or get help with. i remember seeing another commsec thread but i cant search it, so i thought il start one.
i am having a few troubles with the commsec website. it been looking abit weird... i purchased some stocks last week, and the settlement date is today, i have received the letter of the purchase. however as i log onto my commsec account, under position statement, under total cost it says 0 but under market value and profit, it shows the value....also under position change its 0%. the profit figure shows... my capital + the profits...usually it should only show the profit you have made.
when i go into view holding, my stock is there, however it still says 0 registered units, and purchase price 0.00. and profit at capital + profit.
i am very worried, as huge profits are at risk. i am confident because i have recieved the confirmation letter, but am just slightly worried....
any ideas?
thanks
this thread is for any queries about commsec that people want to know or get help with. i remember seeing another commsec thread but i cant search it, so i thought il start one.
i am having a few troubles with the commsec website. it been looking abit weird... i purchased some stocks last week, and the settlement date is today, i have received the letter of the purchase. however as i log onto my commsec account, under position statement, under total cost it says 0 but under market value and profit, it shows the value....also under position change its 0%. the profit figure shows... my capital + the profits...usually it should only show the profit you have made.
when i go into view holding, my stock is there, however it still says 0 registered units, and purchase price 0.00. and profit at capital + profit.
i am very worried, as huge profits are at risk. i am confident because i have recieved the confirmation letter, but am just slightly worried....
any ideas?
thanks
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Re: Commsec queries
You will need to update the cost price manually I think, I have same problem.
That will fix other issues
You will need to update the cost price manually I think, I have same problem.
That will fix other issues
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Re: Commsec queries
Am I allowed to either hijack this thread or ask another question about Commsec? Oh well, I am sure Joe will quickly advise if not. I too have a commsec account and it takes on average 5 days for the value of the trade after sale to hit my CBA account. Is this the norm? I am still relatively new at all this and with my first sales, I thought this might be a hic-cup; now I am beginning to think that it is a 'feature'.
Any thoughts?
Am I allowed to either hijack this thread or ask another question about Commsec? Oh well, I am sure Joe will quickly advise if not. I too have a commsec account and it takes on average 5 days for the value of the trade after sale to hit my CBA account. Is this the norm? I am still relatively new at all this and with my first sales, I thought this might be a hic-cup; now I am beginning to think that it is a 'feature'.
Any thoughts?
Re: Commsec queries
In your "View Holdings" screen, click on "Edit" at the top and put in the price you paid for your stock manually. This should fix it all up, except for the "Registered Units". This will not show the number of units you own until three working days (T+3) after your purchase. Hope that sorts it all out for you.
In your "View Holdings" screen, click on "Edit" at the top and put in the price you paid for your stock manually. This should fix it all up, except for the "Registered Units". This will not show the number of units you own until three working days (T+3) after your purchase. Hope that sorts it all out for you.
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Re: CommSec Questions
The payments for trades should take trade date + 3 ASX business days
Last week there was a bank holiday and all my trades were out a day so that may explain it
The payments for trades should take trade date + 3 ASX business days
Last week there was a bank holiday and all my trades were out a day so that may explain it
Re: CommSec Questions
so heres where my thread went...lol
i called them up and, they said it should work after settlement date. its been 2 days past settlement date and its still the same. the commsec guy said its ok though, as long as my shares are through and i get my profits, im happy...haha, he also congrats me on my profits
oh and yes i mite add...... they havnt taken any money from my account yet ? hahaha free shares for meeee.
u know wat shows in my commsec now?......0 everywhere. and my capital + profit, is a negative/loss. everything else is 0.
also.... i had made a sell order and it got through, this was made a month ago, i recieve my money already....yet..... the full quantity of order is still on waiting to be sold...lol funny commsec.
so heres where my thread went...lol
i called them up and, they said it should work after settlement date. its been 2 days past settlement date and its still the same. the commsec guy said its ok though, as long as my shares are through and i get my profits, im happy...haha, he also congrats me on my profits
oh and yes i mite add...... they havnt taken any money from my account yet ? hahaha free shares for meeee.
u know wat shows in my commsec now?......0 everywhere. and my capital + profit, is a negative/loss. everything else is 0.
also.... i had made a sell order and it got through, this was made a month ago, i recieve my money already....yet..... the full quantity of order is still on waiting to be sold...lol funny commsec.
Re: CommSec Questions
hey emily it just happened to me too, i just logged in to see how my shares were doin an my heart just dropped!! 0 everywhere!! on the profit/loss column it says -100%!
....im sure theres a perfectly good explanation....somewhere out there...
as for the cashin in thing, i bank with commbank and the actual cash shows up a couple of days after settlement but the transaction is actually dated the settlement day... shifty
hey emily it just happened to me too, i just logged in to see how my shares were doin an my heart just dropped!!
0 everywhere!! on the profit/loss column it says -100%!....im sure theres a perfectly good explanation....somewhere out there...
as for the cashin in thing, i bank with commbank and the actual cash shows up a couple of days after settlement but the transaction is actually dated the settlement day... shifty
Re: CommSec Questions
Hi all
This has happened before on the odd occasion (maybe 5 times in last 10 months?). Usually they fix it up during the day, I think once it took til the next day.
I reckon whoever re-set the screens put in zero for last price on everything, rather than yesterday's close.
Mind you, the way things are going, they might be right in a few days!
Maz
Hi all
This has happened before on the odd occasion (maybe 5 times in last 10 months?). Usually they fix it up during the day, I think once it took til the next day.
I reckon whoever re-set the screens put in zero for last price on everything, rather than yesterday's close.
Mind you, the way things are going, they might be right in a few days!
Maz
Re: CommSec Questions
yes, me too.100% loss. when you done the transaction but you forget to put enough money into your linked account.evenif it is one day delay, you are in big trouble.
hey emily it just happened to me too, i just logged in to see how my shares were doin an my heart just dropped!!
....im sure theres a perfectly good explanation....somewhere out there...
as for the cashin in thing, i bank with commbank and the actual cash shows up a couple of days after settlement but the transaction is actually dated the settlement day... shifty
yes, me too.100% loss. when you done the transaction but you forget to put enough money into your linked account.evenif it is one day delay, you are in big trouble.
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Re: CommSec Questions
Seems ComSec are having issues generating margin requirement statements for ETO's.
What a time to go down
Seems ComSec are having issues generating margin requirement statements for ETO's.
What a time to go down
ghotib
THIMKER
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Comsec had no today?
Nearly 5 hours after market close I figure I'd better find out what the market's been trying to do to me today.
Comsec is showing no volumes and no prices except bid and offer.
I don't see any comment here about problems during the day, which I guess is the main thing. Still, does anyone know anything about this bout of amnesia?
Ghoti
Nearly 5 hours after market close I figure I'd better find out what the market's been trying to do to me today.
Comsec is showing no volumes and no prices except bid and offer.
I don't see any comment here about problems during the day, which I guess is the main thing. Still, does anyone know anything about this bout of amnesia?
Ghoti
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Re: CommSec Questions
This happened to me once, where there was a 100% loss on everything. Phoned Comsec and the friendly help desk person said to close the IE, clear the cookies (Control panel, network, internet options, Delete (cookies)) then reload the IE. Worked like a charm - up came all my information.
This happened to me once, where there was a 100% loss on everything. Phoned Comsec and the friendly help desk person said to close the IE, clear the cookies (Control panel, network, internet options, Delete (cookies)) then reload the IE. Worked like a charm - up came all my information.
doctorj
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Re: CommSec Questions
Anyone else having difficulty amending existing orders at the moment?
Getting this error:
Unable to process your last page request.
Reference: 500-MCISL-WS01
Please click here to try again; or if you continue to receive this message:
Anyone else having difficulty amending existing orders at the moment?
Getting this error:
Unable to process your last page request.
Reference: 500-MCISL-WS01
Please click here to try again; or if you continue to receive this message:
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Re: CommSec Questions
Yer Doc
This is a joke, i cannot access at all. It wont even let me log on. Some access denied crap.
Yer Doc
This is a joke, i cannot access at all. It wont even let me log on. Some access denied crap.
Re: CommSec Questions
Getting same error for everything Doc, can't even get to my watchlists
Getting same error for everything Doc, can't even get to my watchlists
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Re: CommSec Questions
class action lawsuit?
class action lawsuit?
