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Commsec ProTrader1 - FAQ and Tips

Yes I figured as much however, like you said, it would be nice for someone to confirm.

Cheers
 
Two days ago (Thursday) I phoned Comsec and arranged access for Pro Trader . They said my account will work by the next day (Friday). (I asked the guy at least 3 times and he promised creating an account would only take 1 day)

I know comsec is notorious for its excellent customer service so I guess I shouldn't hold my breath until the account is created

My question is - how long did it take you guys to start up your protrader account?

I am starting to wonder if something went wrong ...

Thank you in advance
 
I am not sure in what ways you got the access but for myself, I traded options with them and thus got it for free. The waiting period was about a week. A week because i had to wait for my options account to be opened and approved. Once i have the login detail for options, i can easily access the pro. tool.
 
Shares - I did mine over the phone and was set up in about 10 minutes so not sure why it is taking days to get you up and running. They did screw up my trading password so I couldn't place any orders but another phone call got that sorted out instantly.
 

Same as above, installed the software, then up un running in less than 15 minutes after talking to them on the phone, to set up the account.
 
Thankyou for your replies overule, aviator and lesm.

I phoned comsec this morning and they seemed to have made an error.

ProTrader is working fine now.
 
Interesting comment but I'm told that today is the last day for ProTrader 1. There won't be a protrader anymore tomorrow.. unless you move to pulse...

Thankyou for your replies overule, aviator and lesm.

I phoned comsec this morning and they seemed to have made an error.

ProTrader is working fine now.
 
Interesting comment but I'm told that today is the last day for ProTrader 1. There won't be a protrader anymore tomorrow.. unless you move to pulse...

Paul, you're a year late mate. Check the date on the post you replied to.

Ps. R.I.P protrader...looks like I'll be migrating to Pulse sometime when I can be bothered to pay their prices.
 
Thanks for that. Yes you are right.. My mind is still stuck in 2008!!!! I've just looked at pulse. It comes with a fundamental market scan module. I'm testing that out too. Not sure how good that is yet. Pulse is fine as it's just Protrader1


Paul, you're a year late mate. Check the date on the post you replied to.

Ps. R.I.P protrader...looks like I'll be migrating to Pulse sometime when I can be bothered to pay their prices.
 
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