Australian (ASX) Stock Market Forum

Bell Direct - Can't sell shares

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1 August 2010
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Hey Guys,

I have 15000 shares in KTE however when I attempt to sell them I get an error message saying "Order quantity 15000 is greater than available balance of 0".
Could anyone shed some light on what is happening here?

Thanks in advance
 
Re: Cant sell Shares Bell Direct

Wouldn't it be better to contact BD directly? They'd surely know the reason.
 
Re: Cant sell Shares Bell Direct

This has been resolved. Bell direct called me directly because of this thread. Great service!
 
Re: Cant sell Shares Bell Direct

Hey Guys,

I have 15000 shares in KTE however when I attempt to sell them I get an error message saying "Order quantity 15000 is greater than available balance of 0".
Could anyone shed some light on what is happening here?

Thanks in advance

I is because you already have a limit order entered into the market.

Cancel the limit order and then attempt to sell on market or w/e it is you are trying to do.

Did they stalk your username on the ASF? Hahahaha - thats excellent service...
 
Re: Cant sell Shares Bell Direct

This has been resolved. Bell direct called me directly because of this thread. Great service!

Does that mean Bell Direct are constantly monitoring what is being said about them online?? Not a bad idea but who is the poor bloke who has to read post after post from those crazy people out there complaining about bots buying 1 share lots all the time!! :D:D
 
On one hand... that's great service.

On the other hand... get back to work and stop peeking around forums!

:D
 
If I ran BD I'd be reading anything and everything about brokers on here and HC.

They take customer feedback pretty seriously, and it's a good thing. My other two brokers (CMC and etrade) could not give a flying **** about their customers.
 
Re: Cant sell Shares Bell Direct

This has been resolved. Bell direct called me directly because of this thread. Great service!
Assuming that you are not a bell direct operative in disguise, that is pretty impressive service. I remember ringing CMC once for some help, and the tone of the women's voice could be described as 'please die'. Comsec was fairly helpfull mind.
 
Re: Cant sell Shares Bell Direct

If I ran BD I'd be reading anything and everything about brokers on here and HC.

They take customer feedback pretty seriously, and it's a good thing. My other two brokers (CMC and etrade) could not give a flying **** about their customers.

It's one thing to garner customer feedback and comments on forums.

It's quite another to see who's posting and identify them personally.

Some say good service, I say "stop stalking" :D
 
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