ASF Site Performance

[stewiejp]

Glad it happened to me at home and not at work, that would have been awkward. Hope this hasn't affected anyone's job.
The URL (for me) was exactly the same as usual - the "bookmark" didn't work (404 error), but when I tried aussieforums.com I got the happy snaps...

 

[MrBurns]

Still cant get into messages.........askes for log in over and over.............

 

[Joe Blow]

Still cant get into messages.........askes for log in over and over.............

I have had a couple of similar reports from other ASF members about other areas of the website. I am contacting the host about the issue in the hope that it can be resolved quickly.

 

[Joe Blow]

Still cant get into messages.........askes for log in over and over.............

Any of those experiencing difficulty accessing parts of ASF in the last 24 hours or so, please follow these steps:

(This is only for Windows PCs and notebooks)

1. Click the Start button.
2. Type "cmd" in the "Search programs and files" box and hit "Enter".
3. Type "ipconfig /flushdns" at the command prompt in the box that pops up and hit "Enter".

This should hopefully fix the problem.

 

[burglar]

... 3. Type "ipconfig /flushdns" at the command prompt ...

Hi Joe,
Tried the above fix today,
little problem unchanged.

 

[MrBurns]

Hi Joe,
Tried the above fix today,
little problem unchanged.

same here..........

 

[pixel]

Hi Joe,
Tried the above fix today,
little problem unchanged.

In Windoze 7 and Firefox, I deleted recent history and ASF's cookies.
Afterwards, I only needed to login once more, not forgetting to tick the "remember me" box.

All fine since.

 

[Joe Blow]

Hi Joe,
Tried the above fix today,
little problem unchanged.

same here..........

OK, thanks for letting me know.

I will continue to investigate to see if I can figure out what the problem is.

If you find you can suddenly access the areas of ASF that you couldn't access before, please let me know.

Thanks!

 

[MrBurns]

I go to messages where it asks me to log in again
I log in , it thanks me but then throws me back to the log in page........

 

[MrBurns]

I just deleted cookies in IE 9 and it makes no difference.

 

[MrBurns]

BINGO ! deleted history in IE 9 and it's all ok again

 

[burglar]

In Windoze 7 and Firefox, I deleted recent history and ASF's cookies.
Afterwards, I only needed to login once more, not forgetting to tick the "remember me" box.

All fine since.

IE8 Ditto!! I think!

 

[Joe Blow]

BINGO ! deleted history in IE 9 and it's all ok again

IE8 Ditto!! I think!

Very glad to hear that everything has finally returned to normal!

 

[Julia]

Test post only
West 51 Street, New York City, NY 10019 (Midtown)
Hotel website
E-mail hotel
0011 1 212-863-0550
Hotel amenities
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The Jewel Facing Rockefeller Center
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Chambre
Salle de bain
View from 15th Floor

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Ranked #40 of 438 hotels in New York City
4.5 of 5 stars 605 Reviews
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605 reviews from our community
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“Times Square” (22)
“Great location” (22)
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605 reviews sorted by Date Rating
RoamingD
Los Angeles, California
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Location, Amenities, Score!”
5 of 5 stars Reviewed 4 November 2012 NEW
1
person found this review helpful

We stayed at the Jewel for only 2 nights. If I could have extended, I would have. Its location is fantastic, within a block from St. Patrick's Cathedral, several blocks from Central Park in one direction and several from the Broadway theaters in the other. We stayed on the 2nd floor, which is my suggestion. On that floor, they have... More
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Mary M
Manchester, Vermont
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location, great value”
5 of 5 stars Reviewed 31 October 2012

This is a little gem. Just off 5th Ave at Rockefeller Center the central location is great for shopping, close to broadway, great dining etc. When we arrived I was a bit nervous because I noticed it was affiliated with Club Quarters, which was never mentioned on the booking website or anywhere else. We have stayed at Club Quarters hotels... More
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suzynwc
Leeds
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Everything you need - and more!”
5 of 5 stars Reviewed 31 October 2012

Fabulous location; helpful, accommodating staff; clean, comfy room, what more could you ask? I was especially impressed with the little extras: the cupboard on each floor where guests could get extra pillows, coffee etc; the chilled water dispenser on each floor; the 'living room' with computers for guest use; and the facility to print off boarding passes for return flights.... More
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Posted by an Easytobook.com traveller
Simon L
London
1 review
1 helpful vote 1 helpful vote
“Great midtown location”
4 of 5 stars Reviewed 30 October 2012
1
person found this review helpful

If you want a clean comfortable friendly no frills and good value hotel in a great location to enjoy Manhattan this is it. My 16 year old daughter and I had 2 rooms for 4 nights just before the storm and had a fantastic time in NY. The location was perfect for UN, Empire State, Broadway, MOMA, C.Park, Village, Rockefeller,...
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HappyTraveler32344
Monticello, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“A Perfect Spot for Walking to Broadway, Central Park and Museums”
4 of 5 stars Reviewed 29 October 2012

We stayed at the Jewel and will return again. Especially convenient was the short walk to Broadway for two nights of plays and dinner. We walked for the entire weekend, even up to the Metropolitan and enjoyed Central Park, 5th Ave., TimesSquare and people watching. While the standard room was small, it was not unlike many NYC hotels; it was... More
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Ksstdancer
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“The Jewel is a Jewel!”
5 of 5 stars Reviewed 28 October 2012

Loved this boutique hotel across from Rockefeller Center and steps from Fifth Avenue. No bell boys or massive lobby here. Just walk in and check in at the desk and head to the elevators. The rooms are clean, comfortable and the thermostat works perfectly. There is a coffee maker in the room, adequate size bathroom with a shower and great... More
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Martyp1000
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Fantastic hotel”
5 of 5 stars Reviewed 27 October 2012 via mobile

This was my 12th visit to new York and have stayed in many different hotels. This was by far the best I've ever stayed. Nothing was too much trouble. The staff were both friendly and knowledgable about local amenities. The location is great with some fabulous views of the rockefeller centre.

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hanknlori
Spokane
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Loved it”
5 of 5 stars Reviewed 26 October 2012

Stayed Oct 2 to 7. Yes, the rooms are small but they are very efficiently laid out and have lots of storage space for luggage and computers. Also found it very quiet. For two women the bathroom counter space was a bit tight. The location could not be better, close to subway, midtown attractions, concert halls, Central Park, Times Square.... More
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621Andrea
Toronto, Canada
Reviewer
3 reviews 3 reviews
“Great location!”
5 of 5 stars Reviewed 25 October 2012

Small but well equipped hotel that is only a few blocks from Times Square and Central Park. We arrived very early in the day, they sent us up to the 2nd floor lounge to relax and have a coffee. They took care of our luggage and we went to explore the city. We checked in later that day. Staff was... More
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Posted by an Easytobook.com traveller
Helen J
New York
1 review
2 helpful votes 2 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed 19 October 2012
2
people found this review helpful

It's in a great location, within walking distance to lots of places in Manhattan. The staff and service were all excvellent, I'd thoroughly recommend The Jewel to anyone.
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Additional Information about The Jewel Facing Rockefeller Center

Also Known As:
The Jewel Facing Rockefeller Hotel
The Jewel Facing Rockefeller Hotel New York City

Address: 11 West 51 Street, New York City, NY 10019

Neighbourhood: Midtown

Price range (per night):* 242 AUD - 477 AUD

Official Description (provided by the hotel):
Property Description: The Jewel Facing Rockefeller Center is a full service hotel with 135 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick’s Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The Jewel Facing Rockefeller Center is the best value hotel based on quality and the prime location. The Jewel Facing Rockefeller Center provides:• Saf... more

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[CanOz]

It is wierd CanOz, for the last 4 days consistently and for a long time before that on and off, all three IE, Chrome and Firefox have not been able to find this site. This is happening on both laptops. No problem with any other website. Once this site is found, I stay here without a problem. The only thing common with the 2 laptops is the Sierra Ultimate wireless modem on Telstra. No access again this morning, but this afternoon first try with the same 80% to 100% signal strength. All very odd. Shutting down and restarting the laptops and/or the Ultimate does not help.

I will need to take it to somewhere else for access like Maccas or my daughter's place to see what happens there to prove or otherwise it is the Ultimate.

All very odd.

Cheers
Country Lad

Is anyone else having these kinds of issues??

Country Lad, what if you delete your browsing history?

CanOz

 

[Country Lad]

Is anyone else having these kinds of issues??

Country Lad, what if you delete your browsing history?

CanOz

Done that, started agin with cookies and anything else I could think of that could remotely maybe affect it - on both laptops.

Hmm, this is a problem....I also had an issue when i tried to find it thru my VPN. I just assumed the site was down. Is that what happens to you, the page just won't load at all?

CanOz

Yes, that is the problem

Cheers
Country Lad

 

[CanOz]

Done that, started agin with cookies and anything else I could think of that could remotely maybe affect it - on both laptops.

Cheers
Country Lad

So what do you get when you type in the URL and it doesn't load? Just a screen like this??

 

[Country Lad]

Yes along the same lines as that depending on which browser. Interesting that I am not the only one.

CL

 

[CanOz]

Yes along the same lines as that depending on which browser. Interesting that I am not the only one.

CL

Are you on a wireless router at home? If so, try powering off for 5 minutes then power on again. Sometimes a router reset will help.

CanOz

 

[Country Lad]

Are you on a wireless router at home?

Umm, home, what's that? Mine is sort of mobile when we are not on an overseas trip.




No, just have the Ultimate wireless modem which runs the equipment adequately (except for ASF of course).

Cheers
Country Lad