Anyone successfully trading ASX intraday ranges with CFDs?

[Trembling Hand]

Not exactly on topic but i need help here...

IG Ripped me off bigtime. I entered a short trade today just before they shut the HK futures exchange for a typhoon. The price just froze, and the market went to 'call'. When it reopened i found i had been stopped out of the trade. They told me that because they use the SPX to calculate the after hours HS market (15:1) i got stopped out when the SPX spiked. But as you can see thier data did not show the spike. They admitted this as a mistake due to thier SPX data feed from Reuters. I argued that if it spiked i would have attempted to get out earlier. As it was i thought that i should have still been in the trade, and in profit.

Any thoughts on this? They said they will send me an email detailing why they did what they did...i think its time to finish my IB application.

Cheers,

Whats the value of 10 mini HKs?

 

[Trembling Hand]

now if the chart pattern is not there this can be a risky way to trade.
this can be a risky way to trade.

I suggest you open your mind and think out side the square TH.

Good trading.

Quite happy in my box. plenty(100's) to trade there with 4 tick stops.

 

[>Apocalypto<]

Can i see another problem with there advanced tick charts.

what you should do is try to find other data from other MM to see if they spiked as well.

I personally think IG owe you the difference in the stop. unless other providers can back up the spike but I may be way out. as they make there own prices.

sorry that was not much help

 

[CanOz]

Whats the value of 10 mini HKs?

Its 100 HKD or roughly 16.00 AUD.

Your thoughts TH?

Cheers,

 

[>Apocalypto<]

Quite happy in my box. plenty(100's) to trade there with 4 tick stops.

nice u crop my post with out the pattern point to right it off.

Good for u. ST

 

[CanOz]

Can i see another problem with there advanced tick charts.

what you should do is try to find other data from other MM to see if they spiked as well.

I personally think IG owe you the difference in the stop. unless other providers can back up the spike but I may be way out. as they make there own prices.

sorry that was not much help

Tomorrow morning i will have the actual SPX futures data.

I'll try and see thier point of view before i go spouting off, but at the moment it looks cut and dry to me, how can anyone trade off data that is not shown?

Cheers,

 

[>Apocalypto<]

Tomorrow morning i will have the actual SPX futures data.

I'll try and see thier point of view before i go spouting off, but at the moment it looks cut and dry to me, how can anyone trade off data that is not shown?

Cheers,

I agree with you 100% in the early days I really thought it was impossible to trade their indexes, ranges were just so wide.

If you see any noticeable differences push them, really try to get prices for that time from other sources then compare them to what they tell u. Rub it in, I believe they should pay your stop if they made a mistake

I have had words with my account manager once after he slipped a little two much on a stop.

My exact words were "what r u doing, r u asleep!"

they're blood suckers Can, not to be trusted.(any broker)

 

[Trembling Hand]

Its 100 HKD or roughly 16.00 AUD.

Your thoughts TH?

Cheers,

Sorry mate, not sure, I hate anything that's a MM model for that reason.

I would jump up and down but they will do what they want in the end. Was the same with warrants they use to do real dodgy stuff when I was trading them 7 or more years ago. i haven't look at one since.


How did they stop you out when the futures have not even traded? do they normally trade out of hours?

Only real suggestion is
http://individuals.interactivebrokers.com/en/main.php

 

[CanOz]

How did they stop you out when the futures have not even traded? do they normally trade out of hours?

Only real suggestion is
http://individuals.interactivebrokers.com/en/main.php

They make the market up, synthetically create it by multipying the SPX futures price by 15 to get a 'value' for the HS.

They said that even though it was normal trading hours, becuase the typhoon closed the markets they had to make the market with the SPX, as they normally do after hours.

Cheers,

 

[CanOz]

I agree with you 100% in the early days I really thought it was impossible to trade their indexes, ranges were just so wide.

If you see any noticeable differences push them, really try to get prices for that time from other sources then compare them to what they tell u. Rub it in, I believe they should pay your stop if they made a mistake

I have had words with my account manager once after he slipped a little two much on a stop.

My exact words were "what r u doing, r u asleep!"

they're blood suckers Can, not to be trusted.(any broker)

Thanks TI, i'll push them on this as much as i can...in the end, they are a law unto themselves.

Cheers,

 

[>Apocalypto<]

They make the market up, synthetically create it by multipying the SPX futures price by 15 to get a 'value' for the HS.

They said that even though it was normal trading hours, becuase the typhoon closed the markets they had to make the market with the SPX, as they normally do after hours.

Cheers,

Well where does the spike come from they need to prove there was a reason to move the price up don't they. they need a influence to justify the price on the change over

Can thats crap to me.

Push them for a refund of the SL or you could be cheeky and say that this does not happen at CMC.

Good luck mate.

 

[SevenFX]

Thanks TI, i'll push them on this as much as i can...in the end, they are a law unto themselves.

Cheers,

Canaussieuck,

You experience with IG concern me, and think it would make a great starting Thread for "IGMarkets Things to Watch B4 Signing UP" or something to that affect.

They might be a law unto themselves, but their are a lot of IGMarkets Traders here, and they may have had similar experiences which would strenghtin your case should others heve experience this, or will experience this in the future.

Good thing the SPI (200 Forwards) don't have typhoons, and hope not Tsurmani either being on the east coast.

TI point on another platform that is (sudo DMA) showing same same will concerte your case.

SevenFX

 

[CanOz]

Canaussieuck,

You experience with IG concern me, and think it would make a great starting Thread for "IGMarkets Things to Watch B4 Signing UP" or something to that affect.

They might be a law unto themselves, but their are a lot of IGMarkets Traders here, and they may have had similar experiences which would strenghtin your case should others heve experience this, or will experience this in the future.

Good thing the SPI (200 Forwards) don't have typhoons, and hope not Tsurmani either being on the east coast.

TI point on another platform that is (sudo DMA) showing same same will concerte your case.

SevenFX

Yes, i thought that might be a good idea idea Tek, but first i need to get thier email to me (sent to work) and then work with thier customer service people to try and resolve it. If its not a satisfactory outcome then i'll start the thread...interesting test for customer service though

Let everyone know how i go.

Cheers,

 

[professor_frink]

....................

Any thoughts on this? They said they will send me an email detailing why they did what they did...i think its time to finish my IB application.

Cheers,

Morning canuck,

being with IB wouldn't have helped you in this situation much. Whilst you wouldn't have been stopped out on your trade(I'd be closing my a/c with IG over that if it were me, completely unacceptable), you would be left with the prospect of holding an extremely volatile index over the weekend in an already volatile market. Not good fun at all. Supposedly, it's standard procedure for the HK exchange to close 15 minutes after a Typhoon signal number 8 is raised. Unfortunately there was a lot of confusion yesterday about when that signal was actually raised, so IB didn't send out a bulletin until after the market had actually shut.

HK is now in it's peak typhoon season. You can try checking here before the market opens each day for any news-

http://www.hko.gov.hk/contente.htm

 

[professor_frink]

I should add that checking the observatory's website wouldn't have done much good yesterday, as they didn't give out much warning at all. Apparently, the storm did a fairly sudden U-turn and came back towards HK, meaning nobody got much warning about the signal being raised.

 

[>Apocalypto<]

I should add that checking the observatory's website wouldn't have done much good yesterday, as they didn't give out much warning at all. Apparently, the storm did a fairly sudden U-turn and came back towards HK, meaning nobody got much warning about the signal being raised.

I think they should replace the stop amount to cans account, if they made a mistake due to unseen events like the typhoon.

 

[>Apocalypto<]

Quite happy in my box. plenty(100's) to trade there with 4 tick stops.

TH aka ST

i want to get this right you make 100 point wins on the spi with 4 point risk.

you really are a super trader. mild mannered 100 point scalper by day and MM CFD buster by night.

what a life you lead!

 

[professor_frink]

I think they should replace the stop amount to cans account, if they made a mistake due to unseen events like the typhoon.

agreed. I'm really surprised that they even attempt to have after hours trading for this index

 

[Trembling Hand]

TH aka ST

i want to get this right you make 100 point wins on the spi with 4 point risk.

you really are a super trader. mild mannered 100 point scalper by day and MM CFD buster by night.

what a life you lead!

You always go on the attack TI anytime you get questioned. I said that you’re out of hours trade looked like a poor risk/reward setup (yes gamble). You tell me to think outside the square and my reply was I'm happy in my little game but you still had to go on. What is your problem? I said I can find 100's of trade setups with 4 tick losses. Not single trades that give me 100 ticks, just settle down a bit hey.From what I can tell you trade a small derivative of a derivative that is sold to low capitalized retail punters. The only reason I can see that someone would trade this is to learn or because they haven't the money to trade the real thing, that's fine, but really next time you go on the attack by telling someone to think outside the square make sure your "square" is as big as you really think its is. Because I'm guessing it’s a pretty small one.

 

[>Apocalypto<]

You always go on the attack TI anytime you get questioned. I said that you’re out of hours trade looked like a poor risk/reward setup (yes gamble). You tell me to think outside the square and my reply was I'm happy in my little game but you still had to go on. What is your problem? I said I can find 100's of trade setups with 4 tick losses. Not single trades that give me 100 ticks, just settle down a bit hey.From what I can tell you trade a small derivative of a derivative that is sold to low capitalized retail punters. The only reason I can see that someone would trade this is to learn or because they haven't the money to trade the real thing, that's fine, but really next time you go on the attack by telling someone to think outside the square make sure your "square" is as big as you really think its is. Because I'm guessing it’s a pretty small one.

16K is plenty for me at the moment TH.

considering I got down to 2K from 17 at one stage and now I have clawed it back. Yes I am a learner and I am proud of that not even two years yet. I have been busted out 2 times. I trade small cuz I follow a MM plan and I am learning. I risk 15$ per point max! (three xjo mini's on some trades)

No, right now I am not looking to take too many 25 per tick beatings but who is?

TH, I have been a smart ass with you and couple of my comments are a little over so sorry for upsetting u.

I question u, cuz I don't agree with you. If you question me I will reply with my reasons as I have, I don't have to agree with what you say, nor do u to me. I will continue to question u, If I don't agree with you. that's life.

I have been questioned and pulled up with out going on the attack, If i am wrong I admit to it right away.

But TH, just cuz your world is bigger then mine in $$ terms don't mean nothing! For gods sake I am 26 I should hope you have more cash then me.

So I will drop the smart ass remarks............

Good Trading,