Tiger Airways

Garpal Gumnut · 2 July 2011

This mob have been flying too low and coming in to land from the wrong direction wind-wise and have been grounded.

Vivian, an old RAAF mate tells me it is not kosher to do either.

When you fly too low there is a possibilty you will hit rough ground travelling too fast.

When you come in with the wind in your **** there is a possibility you will overshoot or not be able to stop to get off the plane.

Poor people who travel coach will have to walk.

Statement from Tiger Airways Australia

As of 11:00 pm on Friday, 1 July 2011, the Civil Aviation Safety Authority of Australia (CASA) has instructed Tiger Airways Australia to suspend domestic services until Saturday, 9 July 2011, whilst they conduct further investigations into two recent operational incidents.

Tiger Airways' services to and from Singapore are not affected and continue to operate normally.

Tiger Airways continues to cooperate fully with the industry regulator and safety underpins our operations at all times.

The airline is currently working with the safety regulator to achieve a satisfactory outcome to its investigation at the earliest opportunity, as was achieved with the recent Show Cause Notice. Tiger Airways has fully complied with the conditions required by CASA as a result of this process.

In the meantime the airline is doing all it can to minimise passenger disruption, especially for passengers who are travelling this weekend and over the next week.

Customers with bookings within Australia between now and 6:00 am on Saturday, 9 July should not travel to the airport. They will be offered a full refund or credit for deferred travel.

Tiger Airways will be providing regular updates via its website (www.tigerairways.com) as well as through the media. The next update will be at 3:00 pm AEST Saturday, 2 July 2011.

The airline apologises for any inconvenience to its passengers. Tiger Airways is committed to resolving the issue, assisting CASA and to resuming services as soon as possible.

Please note: Tiger Airways' call centre is experiencing a high volume of calls at this time but the airline has added extra agents to help field the volume of calls.

Passengers are advised to monitor the website as it will be updated regularly throughout the week with further updates.

gg

Sean K · 2 July 2011

Re: Tiger Air

They really should just give up.

Crap service.

Smurf1976 · 2 July 2011

Re: Tiger Air

It has been rather obvious for quite some time that this airline spends as little as possible on everything that is visible to the public (service etc). That being so, my immediate thought is that if a business, any business, is cutting where it is highly visible then the odds are pretty high that they are cutting corners "behind the scenes" too. In this case, that would be pilots, maintenance etc.

I'd rather pay a few extra $ and have a greater chance of getting from A to B alive and decided quite some time ago never to fly Tiger for this reason. I don't mind reasonable cost cutting like being squashed in a bit to save some space and having to pay for food if I'm hungry (domestic flights aren't that long anyway...), but I want properly trained pilots flying a properly maintained aircraft and am more than willing to pay whatever is needed to ensure this is the case. If the plane falls out of the sky, then a bit of extra leg room or being seated in Business Class isn't going to help me... Spend the money where it matters - safety.

disarray · 2 July 2011

it was by far the cheapest option, good for frequent trips. $59 to transport your body and a bag 1000k's in 1.5 hours was a pretty good deal.

Solly · 2 July 2011

Garpal Gumnut said:
This mob have been flying too low and coming in to land from the wrong direction wind-wise and have been grounded.

Vivian, an old RAAF mate tells me it is not kosher to do either.

When you fly too low there is a possibilty you will hit rough ground travelling too fast.

When you come in with the wind in your **** there is a possibility you will overshoot or not be able to stop to get off the plane.

Poor people who travel coach will have to walk.

gg

GG

Landing with 10kt on the tail shouldn't be a prob and missed approaches happen.
But punching through the lowest safe altitude is a bit of a worry, under 2500 feet 8 nm out doesn't sound too flash then allegedly landing without a clearance is a real worry. CASA/ATSB will be a bit busy with this one..

S

chode84 · 2 July 2011

You should probably avoid Jetstar as well in that case Smurf.

Smurf1976 · 3 July 2011

chode84 said:
You should probably avoid Jetstar as well in that case Smurf.

1. Virgin
2. QANTAS
3. Boat / train / bus
4. Jetstar
5. Stay home

That's based on various factors, not just safety. With Tiger's record of short notice cancellations, it's much the same as the "stay home" option anyway.

I'm not against budget airlines, I always fly the cheapest class, but I just want to have some confidence that the pilots know what they're doing and aren't likely to fall asleap or blatantly regard aviation regulations and that the aircraft has been properly maintained. I can live with cramped seating, no food etc that doesn't bother me in the slightest - that's a sensible way to keep costs down.

Boggo · 3 July 2011

Maybe someone had an idea of what was coming ?

Tiger boss sells shares

drsmith · 3 July 2011

Sufferin succotash.

franklin235 · 4 July 2011

Solly said:
GG

Landing with 10kt on the tail shouldn't be a prob and missed approaches happen.
But punching through the lowest safe altitude is a bit of a worry, under 2500 feet 8 nm out doesn't sound too flash then allegedly landing without a clearance is a real worry. CASA/ATSB will be a bit busy with this one..

S

Eh, especially when the wind changes suddenly, it's not really their fault when they find themselves with several knots of tailwind on them when they turn final.

Doing anything without clearance is a bit of a worry.

We're booked to fly with Tiger in August, let's just hope this all settles down by then, their fares were almost half of the lowest we could get with jetstar. Flown with Tiger many times before, service is crap but it gets you to your destination.

prawn_86 · 4 July 2011

franklin235 said:
but it gets you to your destination.

Except for when it doesnt.

I posted a warning here almost a year ago - http://aussietravellersforum.com.au/forums/showthread.php?t=470

franklin235 · 5 July 2011

Melbourne's close enough, we can always drive
Never had a problem with them before, although I'm beginning to get worried now.

Let's hope they get the boot soon, so we can rebook with Virgin.

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