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NAB Thieves

I agree banks are bunch of thief, but why do you care so much if it is your EX's money?

I made it and I've always looked after the money side of things so I have to keep doing it, if she loses it she's not getting any more.
 
Havent heard back yet but the guy I spoke to says he cant remember as far back as June.
I note from page 1 of this thread that you have his name.

Ideally he will respond promptly with a positive outcome but I have my doubts as that mat result in him being in the poo. One can initially be inclined to be forgetful under such circumstanses.

Failing such a prompt, positive outcome I would try and take the issue up face to face through a local branch, preferably with the branch manager. I'll assume that $1m in deposits still with the bank is enough to get you in the door for such a discussion as it's been a long time since I've had a sit-down discussion at a bank.

I made it and I've always looked after the money side of things so I have to keep doing it, if she loses it she's not getting any more.
I can see I'm going to have to add an additional selection criteria about being self made and or at least about having sufficient respect for the stuff.

Sorry Burnsy. I don't think I'll be able to take her off your hands.
 

Like I said - already spoken to him, he cant remember.
Already spoken to the bank manager, still waiting.
 
Nearly finished commercial property on 30 day Market Rate Facility. Got new rate at 8.73% variable ...... *cough cough* ...... Complained like a stuck pig then got rate at 6.84% variable. Asked WHY the high rate to begin with. Excuse was high rate was due to "in course of construction" entitlement. Oh ... the $2,000 application fee was a beauty as well. New facility .... no ongoing fees or application. LVR at 51% as well. Hmmmmmmmmm !! Over $7,000 in interest saved per annum but took 2 months negotiation and lotsa meetings to FINALLY win the battle. NAB & TELSTRA not my favourites at the moment !
 
I'm pissed off with the NAB at the moment.

A few years ago i requested for a $500 overdraw limit on my account but since i never go over my account i asked for them to cancel that as it's a $35 a year fee.

Went to my bank several time to have it cancelled - first time they said "Yep it's done". Checked my bank account and overdraw still there. Then went again and the teller said she sent a message to NAB admin which will then give me a call within the week - THAT WAS ONE MONTH AGO!

Then a few days ago i got a $35 fee for the very thing that i requested to be cancelled, twice, one month ago!

Everytime i call up a customer service rep they keep saying they'll call me back in a few days or they transfer me to another rep in another department.

So i'm going to let my money talk and start to transfer my money to my ING account with some little messages on each transfer to see if they get the message...



25 Mar 10 INTERNET TRANSFER NAB Sh**ty Service David Dowd
TRANSFER DEBIT INTERNET TRANSFER

25 Mar 10 INTERNET TRANSFER Reimburse my 35 David Dowd
TRANSFER DEBIT INTERNET TRANSFER

25 Mar 10 INTERNET TRANSFER NOT HAPPY NAB David Dowd
TRANSFER DEBIT INTERNET TRANSFER

25 Mar 10 INTERNET TRANSFER Overdraft Protest David Dowd
TRANSFER DEBIT INTERNET TRANSFER

25 Mar 10 INTERNET TRANSFER Last Chance NAB david dowd
TRANSFER DEBIT INTERNET TRANSFER


My Last message before I transfer all my money will be BYE BYE NAB. Person on the phone I spoke to just now said it will take until Tuesday, so i'm waiting until then
 

You're lucky they did not tell you to POFF. Commercial property is not flavour of the month at the moment. Banks are very very cautious about more property exposure. Bubbles always burst in the end............
 
I hate the NAB. Absolutely. I was a loyal customer for nearly two decades, they held my very first bank account, gave me my first cheque book, first ATM card... first sh**ty service...

They do annoying things that a lot of banks used to do, like offer a fee-free account, later on they apply a fee to it, which feels like being scammed, really.

For a while with NAB, whenever I went to deposit cash, and they would put it through as a cheque deposit - meaning my CASH wouldn't clear for a week, and i wouldn't have access to it, wouldn't earn interest on it, couldn't write cheques against it, etc etc... I got fees charged against me for writing a cheque against it before my CASH deposit cleared!!

They did it several times, too. I ended up having to sort of stand over the teller each time i made a deposit, scrutinize every single transaction - can't tell you how annoying that is, not to mention time-wasting.

The other thing i hate about them, was when I went in to ask about a reduced credit card rate because i'd been with them for years etc etc, they said no, (i had a few cards with them) so i asked about a loan to conslidate the cards, they said no, can't take out loan of that size because of my current credit cards, i need to pay them off before i can apply for a loan - wtf? So when i don't need it, then i can have it?

So i go in a few weeks later and pay off a card and close it. Go in the next week, pay off a card and close it - they ask me if i want to keep the account open but with reduced 'special' interest rates for loyal customers. hello? So I laugh and say no. I go in a few weeks later, close another card - same offer, even lower rate. mongrels. i said no every time, closed them all, closed my transaction accounts, everything, and went elsewhere. By the end they were offering all bells and whistles - trying to talk me out of closing my accounts, saying it was "because i'd been such a loyal customer for so many years."

I knew a girl that worked for them for a while, and she said that in their training notes they were told that the customer is always wrong - and that if something happens that might look like the bank did something wrong, the customer is still wrong, it is the customer's fault and they have evidently been "misusing the services." I hope that isn't true, but it sounds believable.

i've never gone back, never will. I won't even buy shares in the company.
 
I always thought I'd never contribute another character to a Mr Burns thread but here I am typing another contribution. And Mr.Burns is "supposedly" from Melbourne, what a narrow-minded hateful wasteland that must be (if you compare it to the context and language usage of his posts), must not attract too many property investors wanting to settle there if his posts are anything to go by. Does a blogger like this scare away investors in the markets?

Who knows? Hmmmm
 

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Bolle

Annoying. Yes. But for the record all banks pay interest from the day you deposit funds, not the day the funds clear.
 
You're lucky they did not tell you to POFF. Commercial property is not flavour of the month at the moment. Banks are very very cautious about more property exposure. Bubbles always burst in the end............

LOLOLOL - you funny gooner ! Banks are cautious full stop at the moment. LVR has risen, DSR are smaller, any CRAA is instant declinal letter, UCI is through the roof. You need to prove that you do not need the loan in the first place then they will look at you. Oh yeah .... Only been with NAB for 25 years!! Apparently this does not help the situation !! LOLOLOL BTW - 51% LVR swinging on a 750k property with a positively geared tenant makes me shiver in my boots when it comes to lending !
 

Nope ... attracts them actually.
 
Well, I got my $35 fee reimbursed but they still kept my $500 overdraft credit.

I guess it's so they can charge me for it next year!
 
Apart from paying loan interest in the past I don't work for any bank and never have.
 
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