NAB Thieves

MrBurns · 4 October 2009

The ex Mrs Burns had over $500k in a term deposit with the NAB -
They rolled it over for 12 months at the insulting default rate of 2.4%

I found out about it a month later, rang them and said change it and put it in for 90 days at a decent rate, got 4.2 or thereabouts.

3 months later my ex goes to the bank to see whats happened as she had a note that the TD had expired and was told it was still in for 12 months at 2.4%

I hit the roof and called them, of course no one can remember the conversation, so I told them to close the account and we took it next door to the CBA.

Because we closed the account early we get ZERO for the 3 months they had the money.

I'm working with the bank manager at present but I will take it to the district manager then the state manager then to Crikey and any other media that will listen.

Prospector · 4 October 2009

Re: NBA Thieves

Timmy said:
NBA? Typo?

They used to be called 'The National Bank of Australia' - hence NBA. The NAB thing is a new branding for them.

Stinks Mr B! But typical.

Prospector · 4 October 2009

Ya didnt need to change it Mr B - you were right the first time, albeit a few years ago!

MrBurns · 4 October 2009

Prospector said:
Ya didnt need to change it Mr B - you were right the first time, albeit a few years ago!

I didnt even notice they'd changed it to be honest, why the hell would you bother ? I guess so people can call then "nab" sort of like a word, though I can think of a better one.

Thanks for changing it Timmy.

Prospector · 4 October 2009

MrBurns said:
I didnt even notice they'd changed it to be honest, why the hell would you bother ? I guess so people can call then "nab" sort of like a word, though I can think of a better one.

Thanks for changing it Timmy.

Branding is really important in our business so I kind of take notice of such things. But NOB suits them better methinks <wondering if that gets automatically censored>

Julia · 4 October 2009

Don't they mail you out a letter a couple of weeks before it's due to mature to advise you that it will be rolled over at whatever rate is current for the same period unless you advise them to the contrary?

That's what happens with every bank with whom I've ever had a term deposit.
It's then up to you to check what the rate is at the time it matures and change it if necessary.

I know I will be unpopular for seeming to support the bank here, but what alternatively do you expect them to do? To try to read your mind and say "oh, I think the ex Mrs Burns would this time like a term of two years because it's a better rate"? Then you'd be mad at them for making assumptions without consulting you.

Did she get a letter?

cutz · 4 October 2009

MrBurns said:
I guess people can call then "nab" sort of like a word, though I can think of a better one.

Actually NAB is appropriate, it does sound like you got nab'd.

MrBurns · 4 October 2009

Julia said:
Don't they mail you out a letter a couple of weeks before it's due to mature to advise you that it will be rolled over at whatever rate is current for the same period unless you advise them to the contrary?

That's what happens with every bank with whom I've ever had a term deposit.
It's then up to you to check what the rate is at the time it matures and change it if necessary.

I know I will be unpopular for seeming to support the bank here, but what alternatively do you expect them to do? To try to read your mind and say "oh, I think the ex Mrs Burns would this time like a term of two years because it's a better rate"? Then you'd be mad at them for making assumptions without consulting you.

Did she get a letter?

Almost every confirmation letter I get from NAB is wrong.

They always have the default interest rate in there not the agreed one and sometimes letters don't arrive at all.

There was no letter of confirmation received for the change to 90 days.

They did send a letter when it initially expired, dunno what happened there but when I saw the term and the rate I put a stop to that immediately.

The ex made notes on that letter, copy at the bank now.
That cost about $6000 if I stole $6000 from them I'd be in jail.

There are thousands of people out there getting the default rate because they aren't able for some reason to look after themselves.

The bank are thieves, simple.

Garpal Gumnut · 4 October 2009

MrBurns said:
Almost every confirmation letter I get from NAB is wrong.

They always have the default interest rate in there not the agreed one and sometimes letters don't arrive at all.

There was no letter of confirmation received for the change to 90 days.

They did send a letter when it initially expired, dunno what happened there but when I saw the term and the rate I put a stop to that immediately.

The ex made notes on that letter, copy at the bank now.
That cost about $6000 if I stole $6000 from them I'd be in jail.

There are thousands of people out there getting the default rate because they aren't able for some reason to look after themselves.

The bank are thieves, simple.

As much as I hate to admit it, Macquarie Bank are the only bank I've ever dealt with who send out true and correct statements on their products in a timely manner.

NAB are bad mate.

gg

........................................................................

http://itoastgg.blogspot.com/

MrBurns · 4 October 2009

Garpal Gumnut said:
NAB are bad mate.

gg

They're about to lose a lot more.

MrBurns · 4 October 2009

Reminds me of a joke -

Fellow goes to the bank to ask for a loan to start a busness.

They ask him what sort of business is it, he says.... pig farming.

They ask "have you had any previous experience with swine?"

He says -

Only here at the bank.

Chris45 · 4 October 2009

That should be copied to the joke thread.

nunthewiser · 4 October 2009

has no probs with NAB geraldton

they know me .. i know them ......... we are a match made in heaven

3 cheers for NAB geraldton and being on first name basis with those that count

great bunch

ok theres my 2 cents

i,ll leave the whinging to those that obviously dont count

MrBurns · 4 October 2009

nunthewiser said:
has no probs with NAB geraldton

they know me .. i know them ......... we are a match made in heaven

3 cheers for NAB geraldton and being on first name basis with those that count

great bunch

ok theres my 2 cents

i,ll leave the whinging to those that obviously dont count

Yes it was the same here, been with them for decades but when there's a few cents at stake they'll knife you as quick as look at you.

Wysiwyg · 4 October 2009

MrBurns said:
I found out about it a month later, rang them and said change it and put it in for 90 days at a decent rate, got 4.2 or thereabouts.
I'm working with the bank manager at present but I will take it to the district manager then the state manager then to Crikey and any other media that will listen.

For something that important you didn`t get the name of the person you spoke to about making the change. I take note of the individuals name dealing with businesses because I can reference them if an agreement isn`t executed as per conversation. No matter how small.
You want to hope they record conversations.

nunthewiser · 4 October 2009

MrBurns said:
Yes it was the same here, been with them for decades but when there's a few cents at stake they'll knife you as quick as look at you.

no knives here yet , been withem over 10 years

in fact i get the odd phone call informing me my cash could be earning more money and would i like it moved to a different product to take advantage

must be cos im a nun

MrBurns · 4 October 2009

Wysiwyg said:
For something that important you didn`t get the name of the person you spoke to about making the change. I take note of the individuals name dealing with businesses because I can reference them if an agreement isn`t executed as per conversation. No matter how small.
You want to hope they record conversations.

I have the name alright, he just doesnt remember the conversation.

MrBurns · 4 October 2009

nunthewiser said:
no knives here yet , been withem over 10 years

in fact i get the odd phone call informing me my cash could be earning more money and would i like it moved to a different product to take advantage

must be cos im a nun

Geraldton ? you are 400k from Perth and have a population of 30,000. The guys at your bank are probably struggling to find something to do all day thats why they look after you.

nunthewiser · 4 October 2009

MrBurns said:
Geraldton ? you are 400k from Perth and have a population of 30,000. The guys at your bank are probably struggling to find something to do all day thats why they look after you.

hahahahahah

oh dear

um i deal with them in perth also

in fact i used them via phone and fax whilst living in tasmania also

no need for sour grapes mate regarding my city just because i have a great relationship with the NAB and you obviously do not

anyways have a good day m8 ive stated my point that the NAB is good to ME .

your not me

each to there own

MrBurns · 4 October 2009

nunthewiser said:
hahahahahah

oh dear

um i deal with them in perth also

in fact i used them via phone and fax whilst living in tasmania also

no need for sour grapes mate regarding my city just because i have a great relationship with the NAB and you obviously do not

anyways have a good day m8 ive stated my point that the NAB is good to ME .

your not me

each to there own

Ohhhh touchy touchy no sour grapes here nun, I'd probably like Geraldton if I could find it only joking now:

NAB Thieves

MrBurns

Prospector

Not a scaredy cat anymore

Prospector

Not a scaredy cat anymore

MrBurns

Prospector

Not a scaredy cat anymore

Julia

In Memoriam

cutz

MrBurns

Garpal Gumnut

Ross Island Hotel

MrBurns

MrBurns

Chris45

nunthewiser

MrBurns

Wysiwyg

Everyone wants money

nunthewiser

MrBurns

MrBurns

nunthewiser

MrBurns

Similar threads

NAB Thieves

Not a scaredy cat anymore

Not a scaredy cat anymore

Not a scaredy cat anymore

In Memoriam

Ross Island Hotel

Everyone wants money

Similar threads

Privacy & Transparency

Privacy & Transparency