I must agree with your sentiments. They are a pack of #ankers.
As one who has been permanently banned on 4 occasions their IT pickup on new members is atrocious. As Groucho famously said, any club that would have him as a member he would not want to join.
To be fair to them they were fined by ASIC or some other mob of incompetents for ramping about 8 years ago from memory, so perhaps they are a bit over cautious.
I prefer Joe's method of threats and entreaties to keep the rabble in line.
gg