Couldn't have written that better, myself.
I take it you're younger, tech. We started in our mid 20s, young and green but with plenty of energy and enthusiasm....for my part, never thought the sky would fall down, and luckily, it didn't.
Second paragraph, spot on. Manager rang, said they are having this one over us...was serviced last year by a different mob, nothing said. And, she said, why are they suddenly talking about the air conditioner when the unit has nothing to do with the renovation....it's a case of mates looking after mates, it's done everywhere. Just look at the threads yesterday and today....happens all the time........so I leave it to our manager's discretion....she's young, but learning fast (in a different profession prior to this)
Divs, if it's insurance, you needn't panic....just tell the insurer you aren't happy if they don't do it right.
We had a leaking roof once....whoever installed the roof had the pins or screws on the valley of the corrugated roof...have to wonder where some tradies come from.
Don't you like this market? Going nowhere.....so long as it holds a pattern, and we follow it...low in the mornings, work it's way up, can't be bad, can it?