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[USER=28038]@sptrawler[/USER] let me give you an example of the science behind the art of selling. I apologise for the lengthy reply, I hope you make to the end.


Salesperson: I know everything about selling and there is nothing new you could teach me.


This is the typical attitude & mindset (I've heard it many times before)


* This how the conversation normally goes..


Me: (staring at him) Yep, selling is all about product knowledge - isn't it ?


Salesperson: 'nods' in agreement.


Me: I teaches people how to sell a circle. ((with a 1,000 page sales manual))


Salesperson: (with a confused look) what do you mean a circle ?


Me: You know what a circle is - don't you ?


Salesperson: WHAT ? just a circle


Me: YES, a plain old circle


Salesperson: YES, I know what a circle is (said with arrogance)


Me: Than, I consider you to have product knowledge - is that CORRECT ?


Salesperson: YES


Me: Well, Sell me one


Salesperson: A circle, (he just keep mumbling to himself) a circle, a circle (He has no idea)


Me: (looking him straight in the eyes I say) Don't feel bad - if was easy, you wouldn't need me.


Skate


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